Term
| _____ is a software tool used for rearranging data on magnetic drives in order to improve system performance |
|
Definition
|
|
Term
| Solid State-Drives (SSDs) require periodic defragmentation in order to improve system performance. |
|
Definition
|
|
Term
| When a computer monitor is unable to display image on the screen, the most common causes (and the easiest ones to fix) for this problem include _____ and ______. |
|
Definition
| Loose cable connections or wrong input selection |
|
|
Term
| A tiny spot on an LCD monitor display screen that permanently remains black when it should be activated and displaying color is commonly referred to as stuck pixel. |
|
Definition
|
|
Term
| A dim display on a laptop LCD screen might indicate a problem related to _____ or _____. |
|
Definition
|
|
Term
| A permanent computer display screen discoloration caused by displaying the same static image for extended periods of time is known as _____. |
|
Definition
|
|
Term
| The assignment of APIPA address can be checked with the _____ command-line utility. |
|
Definition
|
|
Term
| A host with a _____ address cannot connect to the Internet. |
|
Definition
|
|
Term
| IP addresses in the range between 169.254.0.1 and 169.254.255.254 are referred to as _____. |
|
Definition
|
|
Term
| What does APIPA stand for? |
|
Definition
| Automatic Private IP Addressing |
|
|
Term
| The assignment of an APIPA address typically indicates _________. |
|
Definition
|
|
Term
| The _____ command-line utilities allows to test the reachability of a host across an IP network. |
|
Definition
|
|
Term
| The Windows Command Prompt tools which allows to display IP addresses, subnet mask, and default gateway for all adapters is called the _____. |
|
Definition
|
|
Term
| A Linux command-line utility used for displaying and modifying network interface configuration settings is called _____. |
|
Definition
|
|
Term
| Microsoft Windows OS command-line command for displaying intermediary points on the packet route is called _____. |
|
Definition
|
|
Term
| _____ is the command-line utility in MS Windows that allows for displaying protocol statistics and current TCP/IP network connections. |
|
Definition
|
|
Term
| _____ is a Windows command-line utility designed to be of help in troubleshooting NetBIOS name resolution problems. |
|
Definition
|
|
Term
| _____ is a Windows command-line command that can be used to display a list of domains, computers, or shared resources available on a specific computer. |
|
Definition
|
|
Term
| _____ is a network administration command-line tool used for DNS queries. |
|
Definition
|
|
Term
Which of the actions listed below should be of help while troubleshooting non-responsive touchscreen of a mobile device?
a. Reseating the device's battery
b. Erasing all content/settings and restoring the device to factory defaults (factory reset/hard reset)
c. Pressing a specific key combination/button to perform system restart (soft reset)
d. Removing screen protector and cleaning the screen |
|
Definition
|
|
Term
| Usage of appropriate hand tools would ensure the proper re-assembly of a serviced laptop. |
|
Definition
|
|
Term
| Documenting and labeling cable and screw locations would ensure the proper re-assembly of a serviced laptop. |
|
Definition
|
|
Term
| Magnetic mat or separate containers used for holding disassembled parts would ensure the proper re-assembly of a serviced laptop. |
|
Definition
|
|
Term
| Removing dust buildup inside the laptop case would ensure the proper re-assembly of a serviced laptop. |
|
Definition
|
|
Term
| Manufacturer documentation used as a reference would ensure the proper re-assembly of a serviced laptop. |
|
Definition
|
|
Term
| In laser printing, long vertical streaks on each output page indicate a problem related to _____. |
|
Definition
|
|
Term
| Faded printouts can indicate a depleted toner cartridge. |
|
Definition
|
|
Term
| Garbled characters on printer output pages can indicate a depleted toner cartridge. |
|
Definition
|
|
Term
| Ghost images can indicate a depleted toner cartridge. |
|
Definition
|
|
Term
| Printing blank pages can indicate a depleted toner cartridge. |
|
Definition
|
|
Term
| Vertical streaks on each output page can indicate a depleted toner cartridge. |
|
Definition
|
|
Term
| The step of the laser printer imaging process that requires troubleshooting if a printer produces ghost images on output pages is _____. |
|
Definition
|
|
Term
| In laser printing, toner falling off of the printed copy indicates a problem with _____. |
|
Definition
|
|
Term
| Garbled characters on output pages would indicate a printing problem related to _____. |
|
Definition
|
|
Term
| A set of printer replacement parts is commonly referred to as _____. |
|
Definition
|
|
Term
| A toner vacuum would be an appropriate tool to clean the inside of a laser printer. |
|
Definition
|
|
Term
| A can of compressed air would be an appropriate tool to clean the inside of a laser printer. |
|
Definition
|
|
Term
| A regular vacuum cleaner would be an appropriate tool to clean the inside of a laser printer. |
|
Definition
|
|
Term
| A cleaning brush would be an appropriate tool to clean the inside of a laser printer. |
|
Definition
|
|
Term
| A software that temporarily stores print jobs on the computer hard disk or in memory until the printer is ready to print them is called a _____. |
|
Definition
|
|
