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3680 Midterm Exam
Midterm Exam
39
Management
Undergraduate 1
03/16/2008

Additional Management Flashcards

 


 

Cards

Term
Political risk assessment by MNCs takes 2 forms:
Definition

1. Consulting with experts familiar with the area

2. Development of internal staff capabilities

Term
Political risk can be managed through
Definition

1. Avoiding or withdrawing investment

2. Adapting to the political regulatory environment

3. Maintaining the host country's dependency on the

parent corporation

4. Hedging potential losses through political risk insurance and local debt financing

Term

Economic Risk

Definition

Countries ability to meet its financial obligations

: Government may change its economic policies, thereby making a foreign company unprofitable or unable to repatriate its foreign earnings

Term
Legal Systems
Definition

1. Common Law

2. Civil Law

3. Islamic Law

Term
Appropriability of Technology
Definition

The ability of the innovating firm to protect its technology from competitors and to obtain economic benefits from that technology

Term
Ways to protect intellectual property
Definition

Patents

Trademarks

Trade names

Copyrights

Trade Secrets

Term
Global management
Definition
The process of developing strategies, designing and operating systems, and working with people around the world to ensure sustained competitive advantage
Term
Dynamic worldwide changes present dynamic challenges to global managers
Definition
Political & Economic trend toward the privatization of businesses
Rapid advances in information technology
The management of offshore human capital
Term
Political Risks
Definition
Any governmental action or politically motivated event that adversely affect the long-run profitability or value of a firm
Term
Political Environment
Definition
1. Form of government
2. Political stability
3. Foreign policy
4. State companies
5. Role of military
6. Level of terrorism
7. Restrictions on imports/exports
Term
Economic Environment
Definition
Economic system
State of development
Economic stability
GNP
International financial standing
Monetary/fiscal policies
Foreign investment
Term
Regulatory Environment
Definition
Legal system
Prevailing international laws
Protectionist laws
Tax laws
Role of contracts
Protection for proprietary property
Environmental protection
Term
International Social Responsibility
(CSR-Corporate Social Responsibility)
Definition
The expectation that MNCs should be concerned about the social and economic effects of their decisions on activities in other countries in other countries, and should build appropriate provisions into their strategic plans to deal with those potential affects
Term
Moral universalism
Definition
The need for a moral standard that is accepted around the world
Term
Concerns about MNC social responsibilty
Definition
Revolve around the issue of human rights in other countries.

Many organizations have developed a code of conduct that specifically deal with human rights
Term
International Business Ethics
Definition
The conduct of MNCs in their relationships to all individuals and entities with whom they come into contact
Term
Foreign Corrumt Practice Act
Definition
Prohibits most questionable payments by US companies doing business in other countreis
Term
Managing environmental interdependence
Definition
The need to consider ecological interdependence as well as the economic and social implications of MNC activities
Term
Culture of a society
Definition
Shared values
Understandings
Assumptions
Goals

passed down through generations & imposed by members of the society
Term
Parochialism
Definition
An attitude that assumes one's own management techniques are best in any situation or location and that other people should follow one's patterns of behavior
Term
Harris & Moran
Definition
Take a systems approach to understanding cultural and national variables and their effects on work behavior

They identify eight subsystems of variables: KINSHIP, EDUCATION, ECONOMY, POLITICS, RELIGION, ASSOCIATION, HEALTH, and MASCULINITY
Term
Fons Trompenaars
Definition
Confirmed some similar dimensions, and found other unique dimensions: OBLIGATIONS, EMOTIONAL ORIENTATION, PRIVACY, SOURCE OF POWER & STATUS
Term
GLOBE project
Definition
Team of 170 researchers in 62 countires concluded the presence of a number of other dimensions, and ranked countries on those dimensions, including ASSERTIVENESS, PERFORMANCE ORIENTATION, FUTURE ORIENTATION, and HUMANE ORIENTATION
Term
On-the-job conflicts
Definition
In international business frequently arise out of conflicting values and orientations regarding TIME, CHANGE, MATERIAL FACTORS, and INDIVIDUALISM.
Term
Communication
Definition
Inherent part of a manager's role, taking up the majority of the manager's time on the job
Term
Culture
Definition
Culture is the foundation of communication, and communication transmits culture. Cultural variables that can affect the communication process by influencing a person's perceptions include ATTITUDES, SOCIAL ORGANIZATIONS, THOUGHT PATTERNS, ROLES, LANGUAGE, NONVERBAL LANGUAGE, and TIME
Term
Non-Verbal Communication
Definition
Kinesic Behavior: Body Movement

Proxemics: Influence of proximity and space on communication (personal & office layout)

Paralanguage: How something is said rather than the content

Object Language: Communicating through material artifacts, whether architecture, office design and furniture, clothing, cars, or cosmetics.
Term
Monochronic Culture
(Switzerland, Germany, USA)
Definition
Time is experienced in a linear way, with a past, a presence, and a future, and time is treated as something to be spent, saved, made up, or wasted.

"Time serves to order life"
Term
Polychronic Cultures
(Latin Americans, Arabs, & other collectivist cultures)
Definition
Tolerate many things occurring simultaneously and emphasize involvement with people.
Term
High-Context Culture
(Asia, Middle East, Africa, Mediterranean)
Definition
Feelings & Thoughts are not explicitly expressed (read between the lines
Term
Low-Context Culture
(Germany, Switzerland, Scandinavia, North America)
Definition
Personal & Business relationships are more compartmentalized, communication media have to be more explicit. Feelings & thoughts are expressed in words & info is more rapidly available
Term
Effective management of intercultural communication
Definition
Necessitates the development of cultural sensitivity, careful encoding, selective transmission, careful decoding, and follow-up actions
Term
Negotiation
Definition
One of the most important abilities in international business.

Relative emphasis on task vs. interpersonal relationships

Use of general principles vs. specific ddetails

Number of people present & extent of their influence
Term
Negotiation process
Definition
1. Preparation

2. Relationship building

3. Exchanges of task-related information

4. Persuasion

5. Concessions and agreement
Term
Negotiation tactics & action
Definition
Promises, threats, initial concessions, silent periods, interruptions, facial gazing, touching
Term
Effective management of negotiation
Definition
Requires an understanding of the perspectives, values, and agendas of other parties and the use of a problem-solving approach,
Term
Why International?
Definition
Reactive Reasons: International competition, trade barriers, customer demands

Proactive Reasons: seeking economies of scale, new international markets, resources access, cost savings, local incentives
Term
Rational Planning
Definition
Defining the mission & objectives of the firm

Scanning the environment for threats and opportunities
Assessing the internal strengths and weaknesses

Considering alternative international entry strategies
Deciding on strategy
Term
Competitive Analysis
Definition
An assessment of how a firm's strengths and weaknesses vis-a-vis those of its competitors affect the opportunity and threads in the international environment.
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