Term
| 23.1.1 What are the 3 things needed for effective communications? |
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Definition
Arranging
Positioning
Posturing |
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Term
| 23.1.1 What do you need to do to Arrange the Environment for Effective Communications? |
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Definition
Eliminate distractions
Add attractors
Enchance the evironment to facilitate communications |
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Term
What is the pricipal of reciprocal behavior? |
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Definition
Human actions often determine human reactions. |
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Term
23.1.1 What is needed for Positioning for Effectivety and Safety to help with Effective Communications? |
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Definition
Distance yourself far enough to be safe, but close enough to see and hear.
Face the subject squarely
Look directly at peoople to demonstrate confidence and attentiveness. |
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Term
| For TCOLE, how far should you be from a subject for effective communication and safety? |
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Definition
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Term
| What should your posture be for effective communications? |
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Definition
Stand or sit erect to show strength and confidence.
Eliminate distracting behavior that interferes with focusing on what is important.
Lean forward slightly to show interest. |
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Term
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Definition
| Means eliminating from the environment anything that might distract you or the person you are supervising or you are interacting. |
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Term
| Another purpose for arranging is to make the environment __________,not______. |
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Definition
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Term
| The first subskill for arranging is? |
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Definition
| Eliminating distractions. |
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Term
| _________ can enhance the work environment in order to manage communications more effectively. |
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Definition
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Term
| What is positioning for effectiveness and safety? |
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Definition
| .It means placing your body so you are able to observe, listen or perform some physical act. |
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Term
| The first skill for postioning is? |
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Definition
| Distancing. Putting 18 inches to 3 feet between you and the subject. |
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Term
| 23.1.1 One of the functions of establishing the appropriate distance from someone is to enable you to what? |
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Definition
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Term
| 23.1.1 What should you do If you anticipate trouble with someone who could possibly injure you. |
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Definition
| Give youreself extra distance. |
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Term
| 23.1.1 It takes energy to ____ posture? |
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Definition
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Term
| 23.1.1 One of the clearest signals of being tired or having low energy is what? |
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Definition
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Term
| 23.1.1The first subskill of posturing is? |
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Definition
| Sitting or standing erect. |
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Term
| 23.2.1 What is critical thingking? |
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Definition
| The intellectual discipline of actively and skillfully conceptualizing, applying , analyzing, and/or evaluating information gathered from or generated by observation, experience, reflection, reasoning or communication as a guide to belief and action. |
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Term
| 23.2.2 What is community policing? |
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Definition
| A policing phylosophy that promots and supports organizational strategies to address the cause and reduce the fear of crime and social disorder through problem solving tactics and community police partenership. |
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Term
23.2.3 What are the essential apsects of critical thinking? |
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Definition
Dispositions
Criteria
Argument
Reasoning
Point of View
Procedures for applying Criteria |
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Term
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Definition
| Critical thinkers are skeptical, open minded, value fair mindedness, respect evidence and reasoning, respect clarity and precision, look at difference points of view, and will challenge positions when reason leads them to do so. |
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Term
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Definition
| Need to have a conditions that must be met for something to be judged as believable. To think critically, you must apply criteria. |
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Term
| To think critically, one must apply what? |
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Definition
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Term
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Definition
| It is a statement or position with supporting evidence. |
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Term
Critical thinking involves what? |
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Definition
Identifying, evaluating and constructing arguments. |
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Term
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Definition
| The ability to infer a conclusion from one or multiple premises. |
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Term
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Definition
Examining logical relationships among statements or data. |
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Term
| 23.2.3 What is point of view? |
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Definition
| The way one views the world, which shapes one's construction of meaning. |
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Term
| In a search for understanding, critical thinkers view phenomena from______. |
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Definition
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Term
| 23.2.4 What are 4 typical reasons for errors in reasoning? |
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Definition
Person fails to observe and use all relevant facts.
Person fails to approach a problem in a systematic, step by step manner; making leaps in logic and jumping to conculsions without checking them.
Person fails to spell out relationships fully.
Person is sloppy and inaccurate in colleing information and carrying out mental activities. |
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Term
23.2.5 What are methods of good problem solving: |
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Definition
Positive attitude
Concern for accuracy
Breaking the problem into parts
Avoid guessing
Activeness in problem solving |
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Term
| 23.2.6 What is an integral part of the phylosophy of community policing? |
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Definition
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Term
| The problem solving approach is what? |
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Definition
| A methodical process for reducing the impact of crime and disorder problems in a community. |
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Term
| 23.2.6 What are the four steps of the SARA model? |
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Definition
Scanning
Analysis
Response
Assessment |
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Term
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Definition
| The identification of a cluster of similar, related or recurring incidents through a preliminary review of informatiion, and the selection of this crime/disorder problems, among competing priorities, for future examination. |
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Term
23.2.7 What is Analysis pertaning to the SARA model? |
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Definition
The use of several sources of information to determine why a problem is occuring, who is responsible, where the problem is located, when it occurs and what form the problem takes. |
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Term
| 23.2.7What does analysis require? |
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Definition
| Identifying patterns that explain the conditions that facilitate the crime or disorder. |
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Term
23.2.7 When pertaining to the SARA model, what is Response? |
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Definition
The execution of a tailored set of actions that address the most impprtant findings of the problems analysis phase. |
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Term
23.2.7 What should the responce phase focus on? |
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Definition
1) Preventing future occurances by deflecting offenders
2) Protecting likely victims
3) Making crime locations less conducive to problem behaviors |
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Term
| 232.7 Responses should be designed to |
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Definition
| have a longer term impact to the problem and do not require a commitment of police time and resources that is not sustainable over the long term. |
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Term
23.2.7 What is the Assessment phase of the SARA model? |
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Definition
The measure of the impact of responses on the targeted crime/disorder problem using information collected from multiple sources, both before and after the responses have been implemented |
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Term
23.2.7 Assessment allows what? |
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Definition
Feedback from all resources including police and community. |
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Term
| 23.1.7 What are the 3 sides of the crime triangle? |
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Definition
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Term
23.1.7 What must be present for a crime to occur? |
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Definition
An offender
A victim
A locaton
Without all 3 a crime can not occur. |
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Term
| 23.1.7Once you figure out each side of the crime triangle you must do what before you can devise strategies to fix the problem? |
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Definition
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Term
| 23.1.7 What must you do to develp an understanding of what is causing the problem? |
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Definition
| Find out as much as possible about the victims, offenders and crime scenes. |
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Term
What percent of an officers duty involve verbal skills? |
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Definition
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Term
What percent of contacts require force? |
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Definition
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Term
What percentage of the time is a message received due to content? |
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Definition
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Term
What percentage of a message is received due to voice? |
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Definition
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Term
What percentage of the time is a message received due to non verbal (body language) ? |
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Definition
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Term
What percentage of the time is a message received and interpreted based on how something is said rather than what is said? |
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Definition
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Term
What are elements of incounters? |
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Definition
Problem
Audience
Constraints
Ethical Presence
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Term
What should you do to redirect behavior? |
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Definition
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Term
What are types of verbal appeal? |
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Definition
Ethical Appeal
Rational Appeal
Practical Appeal
Personal Appeal |
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Term
What are the criteria for assessing whether a person is acting professionally?
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Definition
Ability to communicate effectively with those persons outside of the profession.
Ability to accurately assess the situation and define the problem. |
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