Term
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Definition
| the process of acting on information |
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Term
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Definition
| a word, sound, gesture, or visual image that represents a thought, concept, object, or experience |
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Term
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Definition
| the process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages |
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Definition
| originator of a thought or emotion, who puts it into a code that can be understood by a receiver |
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Term
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Definition
| a process of translating ideas, feelings, and thoughts into a code |
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Term
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Definition
| a process og interpreting ideas, feelings, and thoughts that have been translated into a code |
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Term
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Definition
| person who decodes a message and attempts to make sense out of what the source has encoded |
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Term
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Definition
| written, spoken, and unspoken elements of communication to which people assign meaning |
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Term
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Definition
| pathway through which messages are sent |
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Term
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Definition
| interference, either literal or psychological, that hinders the accurate encoding and decoding of a message |
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Term
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Definition
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Term
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Definition
| physical, historical, and psychological communication environment |
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Term
| interpersonal communication |
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Definition
| communication that occurs simultaneously between two people who attempt to mutally influence each other, usually for the purpose of managing relationships |
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Term
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Definition
| communication that treats people as objects, or that responds only to their roles, rather than to who they are as unique people |
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Term
| uncertainty-reduction theory |
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Definition
| a driving human motivation to increase predictability by reducing the unknown in one's circumstance |
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Term
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Definition
| voluntarily providing informations to others that they would not learn if one did not tell them |
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Term
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Definition
| the sharing of information about oneself with another person, with the expectation that the other person will share information that is similar in risk or depth |
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Term
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Definition
| an aspect of self-disclosure related to the propriety of revealing certain information to another person |
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Term
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Definition
| a struggle that occurs when two people cannot agree on a way to meet their needs |
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Term
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Definition
| conflict characterized by cooperation in dealing with differences; help build new insights and patterns in a relationship |
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Term
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Definition
| conflict characterized by a lack of cooperation in dealing with differences; dismantles relationships without restoring them |
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Term
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Definition
| a conflict management style that involves backing off, avioding conflict, or giving in to the other person |
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Term
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Definition
| a win-lose approach to conflict management in which one person wants control and to win at the expense of the other |
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Term
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Definition
| a conflict management style the views conflict as a set of problems to be solved, rather than a competition in which one person wins and another loses |
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Term
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Definition
| the process of becoming more comfortable as you speak |
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Term
| systematic desensitization |
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Definition
| an anxiety management strategy that involves viewing a videotape of a successful presentation and imagining oneself delivering that presentation |
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Term
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Definition
| a way of talking about the behaviors that are expected of team members |
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Term
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Definition
| the consistent way a person communicates with others in a small group |
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Term
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Definition
| a role that helps a group achieve its goal and accomplish its work |
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Term
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Definition
| a role that helps the group manage relationships and affects the group climate |
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Term
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Definition
| a role that focuses attention on the individual rather than on the group |
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Term
| small group communication |
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Definition
| the transactive process of creating meaning among three to fifteen people who share a common purpose, feel a sense of belonging to the group, and exert influence on each other |
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Term
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Definition
| three to fifteen people who share a common purpose, feel a sense of belonging to the group, and exert influence on one another |
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Term
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Definition
| the ability to influence other people's behavior |
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Term
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Definition
| the degree of attraction members feel toward one anouther and toward their group |
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Term
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Definition
| a smaller, cohesive group within a group |
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Term
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Definition
| the ability to influence the behavior of others through communication |
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Term
| functional approach to leadership |
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Definition
| leadership approach that indentifies the key task and process roles that need to be performed in a group |
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Term
| trait approach to leadership |
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Definition
| leadership approach that indentifies specific qualities or characteristics of effective leaders |
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Term
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Definition
| one who leads by directing, controlling, telling, and ordering others |
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Term
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Definition
| one who leads by developing a consensus among group members; a leader who askes for input and uses the input of others when leading and making decisions |
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Term
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Definition
| one who fails to lead, or who leads, or exerts influence only when asked or directed by the group |
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Term
| situational approach to leadership |
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Definition
| a view of leadership as an interactive process in which a leader gauges how to lead based on such factors as the quality of the relationship among group members, the power of the leaders, the nature of the task, and the maturity of the group |
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Term
| transformational approach to leadership |
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Definition
| a view of leadership that defines a leader as one who leads by shaping the vision of the group and by developing trust through quality interpersonal relationships with group members |
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Term
| eights ways to managing speaker anxiety |
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Definition
- know how to develop a presentation
- be prepared
- focus on your audience
- focus on your message
- give yourself a mental pep talk
- use deep-breathing techniques
- take advantage of opportunities to speak
- seek professional help
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Term
| schutz interpersonal needs |
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Definition
- inclusion
- control
- affection
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Term
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Definition
- pre-interaction awareness
- initiation stage
- exploration stage
- intensification stage
- inimacy stage
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Term
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Definition
- turmoil stage
- stagnation stage
- de-intensification stage
- individuaization stage
- seperation stage
- post-interaction stage
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