Term
| The Director of Prisons is appointed by the: |
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Definition
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Term
| The Director of Prisons is supported by: |
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Definition
Assistant Director of Management Services
Assistant Director of Support Services
Assistant Director of Administrative Services
Assistant Director of Facility Services
Five Region Directors |
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Term
Who manages inmate housing, classification, disciplinaries, diagnostic operations, inmate
transportation, and the OPUS system? |
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Definition
| Chief of Auxiliary Services |
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Term
Who is responsible for long range facility planning, new construction, and both operational
and inmate telephone systems? |
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Definition
| Assistant Director of Facility Services |
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Term
Who has overall responsibility for the security and operation of each region and direct
supervision of Wardens, Administrators, and Superintendents. |
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Definition
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Term
| Regions within the Division of Prisons are: |
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Definition
| Eastern, Central, South Central, Piedmont, Western |
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Term
The Warden, Administrator, or Superintendent is responsible for establishing a Written Plan
describing the organization and units within the facility. The Plan should designate lines of
responsibility, authority, support, and liasons. The Plan must be made available to all
employees, and reviewed … |
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Definition
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Term
The Warden, Administrator, or Superintendent shall document in writing major developments
such as major incidents, population data, assessment of staff and inmate morale, and major
problems and solutions. This report is completed and forwarded to the Region Director and
Division Director how often? |
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Definition
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Term
| Each Correctional facility will be designated as … |
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Definition
| Institution, Correctional Center, Residential Facility |
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Term
Facilities with a large inmate population normally in excess of 500 beds, housing close,
medium, and minimum security inmates is usually designated as … |
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Definition
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Term
Facilities characterized by relatively small inmate populations of less than 500 inmates that
have a single mission with a security level of medium or minimum custody are designated as: |
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Definition
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Term
Which facility designated will be limited to Halfway House settings with a limited number of
inmates and a program design focused on release preparation? |
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Definition
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Term
The NC Attorney General and the Department of Justice provide legal assistance and represents
all departments, institutions, and agencies of the State. The Attorney General's Office defends
all actions in the appellate division and appears in any other civil or criminal court matter
which the State may be interested or a party.
T/F |
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Definition
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Term
If an Independent investigation finds any DOP employee operating a motor vehicle while
consuming enough alcohol to exceed the legal limit and endangering public safety for a
first offense the employee will be issued a: |
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Definition
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Term
A second offense within 7 years of driving while intoxicated and exceeding the legal limits
and endangering public safety is cause for what DOC action? |
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Definition
| Dismissal (NOTE: Cursing Inmate = Dismissal & CJ Standards removal) |
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Term
If a second offense for Driving while impaired occurs after 7 years from the first offense
the Doc Action is: |
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Definition
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Term
Whenever it is brought to the attention of the division that an employee of DOP evades the
payment of his/her lawful debts, or is financially irresponsible, such fact may be cause for: |
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Definition
| Disciplinary action up to Dismissal |
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Term
| No State-owned property will be transferred or sold without written authorization from: |
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Definition
| Auxiliary Services Director |
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Term
Employees must treat all inmates with equal dignity and courtesy. No decision regarding
discipline, transfer, work assignment selection, or rehabilitative programs will be made on the
basis of race, creed, color, national origin, sex, disability, or political views.
T/F |
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Definition
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Term
Abusive, indecent, or profane language in the presence of inmates is forbidden. Any employee
who curses an inmate will be subject to disciplinary action up to and including dismissal and
will not be eligible for reinstatement.
T/F |
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Definition
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Term
If an employee is contacted by the family or close associate of an inmate, the employee will
report this fact to … |
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Definition
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Term
DOP Employees working at the same workplace involved in personal/romantic/intimate
relationships including dating for any length of time or engaging in intimate physical or
sexual contact must report the existence of such a relationship in writing to whom? |
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Definition
| High level authority at their workplace |
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Term
If a DOP employee must report a relationship required by DOP Staff Relationship policy
with another identified Division employee, the report must list: |
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Definition
| No requirements to report personal details |
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Term
DOP Employees who report the existence of a personal/romantic/intimate relationship
will be asked to sign a form showing they received a copy of? |
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Definition
| Unlawful Workplace Harassment policy |
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Term
Failing to report relationships required by policy is grounds for disciplinary action including
dismissal. Personal/Romantic/Intimate relationships that must be reported are: |
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Definition
Cohabitation - living together or roomate
Financial Relationships - such as joint ownership of property, vehicles, boats, or businesses.
Family Relationships - who work at the same workplace such as parents, spouse, children,
grandparents, aunts, uncles, neices, nephews.
Romantic or Sexual Relationships - including dating for any length of time or engaging in intimate
physical/sexual contact. |
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Term
When relationships that must be reported by policy exist between a Supervisory
(or Management) and subordinate level personnel, what is required? |
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Definition
| A reassignment of one or both employees will be made |
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Term
| All Uniformed custody and food service staff will be required to carry a ____ while on duty. |
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Definition
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Term
A Navy colored Velcro nametape will be supplied by the facility/section and worn on the right
side of the uniform, immediately above the pocket for all navy uniform shirts. The nametape
should be stitched in shield gold lettering and limited to: |
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Definition
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Term
"Business Causual" is defined as attire that is less formal than Professional Attire but remains
appropriate for a conservative office environment.
T/F |
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Definition
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Term
"Professional Attire" is defined as appropriate for a conventional business setting such as
men's and women's suits, sport coats, dresses, dress shirts, dress pants, ties, and halter tops.
T/F |
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Definition
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Term
When an employee is in a court of law representing the agency in an official capacity, or
attending official functions, the employee is expected to wear: |
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Definition
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Term
| For non-uniformed personnel in Category II and III examples of unacceptable apparel is: |
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Definition
| Overalls, jeans, wind suits, t-shirts, muscle shirts, shorts |
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Term
No more than ONE RING may be worn on each hand except a combination engagement
and wedding band worn by female employees. Rings may NOT be worn on the thumbs.
T/F |
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Definition
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Term
Male employees are NOT authorized to wear any form of earring while on duty.
Female employees hair should be worn up and secured and must be a natural color.
T/F |
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Definition
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Term
Which of the following in reference to hair is allowed?
Rat tails, pony tails, Mohawks, racing stripes, sidewalls, braided, plaited, or carved figures
Hair covering the ears
Women with bangs showing, wearing a hat
Spray on glitter or colors
Uniformed staff with long hair to the beltline
Short to mid length hair worn with no restrictions on the hair falling below the collar |
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Definition
| Short to mid length hair worn with no restrictions on the hair falling below the collar |
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Term
Fingernails for Category I & II may not extend beyond 2 inches and should be clear,
translucent pastels, or beige's which are conservative. Ornaments & stick-ons can be worn.
T/F |
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Definition
| FALSE- 1/4"-Ornaments and Stick Ons are NOT Allowed |
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Term
The Policy & Procedure Manual does not prohibit the use of cosmetic make-up for Male
DOP employees.
T/F |
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Definition
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Term
Teachers and Educational personnel shall satisfactorily complete "BQT" training within
12 months of employment. The letters "BQT" means: |
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Definition
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Term
The Facility Head must provide access to Policy and Procedure Manuals 24 hours/7 days per
week. How many Policy and Procedure Manuals must be made available? |
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Definition
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Term
Employees, the general public, and inmates can purchase policy and
procedure manuals by contacting the Executive Services Section of DOP.
No personal checks are accepted. Only certified checks or money orders payable to:
Management Services Section, 831 Morgan Street, 4270 MSC, Raleigh, NC 27699-4270
T/F |
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Definition
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Term
The DOP Administrative Manuals must include an introduction or section that outlines the
Central Manager responsible for the manual, it's purpose, and the procedures for development
and review. Which is NOT a DOP Administrative Manual.
Case Manager's Resource Manual
Diagnostic Denter Procedural Manual
Food Services Manual
Health Care Manual
Program Services Manual
Religious Practices Manual
Security Manual
Standard Operating Procedures Manual |
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Definition
| Standard Operating Procedures Manual |
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Term
Each facility is responsible for developing facility policies and procedures for operating and
maintaining the facility. The manual must be made accessible to all employees, volunteers,
and the public.
T/F |
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Definition
|
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Term
The Facility Standard Operation Procedures manual must be reviewed and updated by the
Facility Head. Written documentation of the review must be sent to the Region Director and a
copy filed in the facility's SOP Manual. How often must this manual be reviewed and updated? |
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Definition
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Term
The concept of Unit Management is to place inmates in close proximity to staff working with
them so that staff and inmates are easily accessible to one another on a daily basis.
Unit size may range up to 300 inmates. Unit populations in excess of 300 are not considered
conducive to Unit Management in N.C.
T/F |
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Definition
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Term
The relationship between the Unit Mgr and the Shift OIC should result in joint discussions
on security decisions. When the Unit Mgr and OIC disagree who will both refer to for a
decision and final authority? |
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Definition
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Term
A Case Manager works under the direct supervision of the Assistant Unit Manager and is
responsible for a case load of approximately: |
|
Definition
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Term
A Unit Plan written by the Unit Mgr and approved by the Superintendent describing the Unit's
operation within parameters by Division policy & Institution procedures is required for Units.
T/F |
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Definition
| FALSE- Assistant Superintendent |
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Term
Within 6 months of appointment, new Unit Mgrs are encouraged to have 3 days on-site
mentoring with a current Unit Mgr with training/mentoring at another facility.
T/F |
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Definition
|
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Term
| The Unit Mgr should have Unit Team Meetings with all Unit staff: |
|
Definition
|
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Term
| The Unit Mgr or designee should hold Town Hall Meetings involving inmates a minimum of: |
|
Definition
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Term
The Unit Mgr has the authority to remove inmates from Disciplinary Segregation in
accordance with facility procedures.
T/F |
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Definition
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Term
The Unit Manager & Assistant Unit Manager will conduct formal documented inspections for
safety, security, and sanitation on the following schedule: |
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Definition
| Unit Mgr inspects monthly, Asst Unit Mgr inspects weekly |
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Term
The Unit Mgr is responsible for identification and referrals of Security Threat Group inmates
to the institution Intelligence Officer and to ensure that unit team members monitor phone
calls, visitation, and conduct searches involving validated STG inmates.
T/F |
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Definition
|
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Term
For ASEG Unit Sgts can approve up to 3 Days, Unit Mgrs 3-15 days, beyond 15 days requires
Institutional authorization, beyond 60 days requires DCC authorization.
T/F |
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Definition
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Term
The Unit Mgr must endorse requests for Unit staff requesting moves to other units.
T/F |
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Definition
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Term
The overall coordination and supervision of training for DOP employees shall be the
responsibility of: |
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Definition
| Division Operations Manager for Training |
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Term
The Division Operations Manager for Training shall be assisted by Central Office Section
Managers, Regional Training Coordinators, Correctional Training Specialists, The NC Justice
Academy, The Office of Staff Development & Training, and the Community College System.
T/F |
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Definition
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Term
Each facility should develop an Internal Advisory Training Committee composed of the
facility Training Coordinator and a representative from each of the facility's operational areas.
The committee will review progress and problems with the training plan and file a report to
the Facility Head and Regional Training Coordinator. This committee will meet: |
|
Definition
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Term
| All new DOP employees get _____ hrs of formalized Orientation training before job assignment. |
|
Definition
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Term
| All State Certified Correctional Officers shall receive training in which areas below? |
|
Definition
Universal Precautions
Occupational Exposure
Lock-out, Tag-out
Fire Safety
Tool and Key Control
Hostage situations
Ethics and Professional Conduct
Emergency Procedures
Security and Contraband
Orientation
Prison Rape Elimination Act
Unlawful Harrassment
OC Pepper spray |
|
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Term
| Newly hired Correctional Officers must complete 160 hrs Basic CO Training within: |
|
Definition
|
|
Term
| Which of the following courses is NOT covered in Basic Correctional Officer training? |
|
Definition
|
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Term
Employees who fail to demonstrate competency in psychomotor skills courses in firearms,
CRDT, CPR, in Correctional Officer Basic Training shall … |
|
Definition
Return to facility for remedial training
Not be allowed to take CO Basic Training Exam |
|
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Term
After Remedial training for failure to demonstrate competency in psychomotor skills in BCO
training the Officer will be rescheduled to retest in the failed area of training. If the Officer
fails to show competency a second time, the Officer will be scheduled to complete BCO training
in its entirety. If the Officer fails to demonstrate competency during the 2nd full session of
BCO the Officer will be: |
|
Definition
|
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Term
Failing the BCO Final Exam requires retesting after remediation and if the CO fails a second
time the Officer will … |
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Definition
| Retested after a full 4 weeks of BCO training |
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Term
Certified Employees who fail to qualify in firearms within the past 12 months shall not be
issued a firearm except for training and requalification. Every Certified employee must
requalify annually with the DOP standard Handgun, Rifle, and Shotgun.
T/F |
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Definition
|
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Term
Certified Employees will be allowed 3 attempts per day to qualify with firearms.
T/F |
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Definition
|
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Term
| If a Certified employee fails to requalify with firearms a 2nd time the Facility Head/designee will: |
|
Definition
|
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Term
| If a Certified employee fails to requalify with firearms a 3rd time the Facility Head/designee will: |
|
Definition
| Issue a 2nd Written Warning |
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Term
| If a Certified employee fails to requalify with firearms a 4th time the Facility Head/designee may: |
|
Definition
|
|
Term
All attempts at firearms requalification should be completed within how long after the initial
requalification failure? |
|
Definition
|
|
Term
How many hours of Orientation and Annual In-Service training is required for Clerical/Support
Employees who have minimal contact with inmates? |
|
Definition
| 40 hrs Orientation - 16 hrs annual In-Svc |
|
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Term
How many hours of Orientation and Annual In-Service training is required for Certified
Employees? |
|
Definition
| 40 hrs Orientation - 40 hrs annual In-Svc |
|
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Term
| Part time and contractual employees shall receive formal orientation to include: |
|
Definition
Fire Safety
Contraband Control
Emergency Procedures
Staff-Inmate Relations - Professional Boundaries
Prison Rape Elimination Act Orientation |
|
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Term
The Quality Assurance Manager of OSDT is responsible for the evaluation of all Orientation,
Basic, and In-Service training in DOC and must submit written reports annually to the
Director of Prisons.
T/F |
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Definition
|
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Term
Employees who instruct accredited training classes shall have completed a minimum of
80 hours of General Instructor Training approved by the NC Criminal Justice Education and
Training Standards Commission.
T/F |
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Definition
|
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Term
| Employees are encouraged to seek training from external agencies such as : |
|
Definition
National Institute of Corrections (NIC)
American Correctional Association (ACA)
U.S. Dept of Justice
NC Office of Personnel
Dept of Public Instruction
NC Justice Academy
NC Board of Nursing
Area Health Education Centers
Division of Community Colleges |
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Term
Prior to seeking approval for training from external agencies employees must exhaust the
resources of the DOP Office of Staff Development & Training (OSDT), NC Justice Academy,
NC Community Colleges, and other sections of DOC.
T/F |
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Definition
|
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Term
DOP will reimburse expenses for training to correct documented performance deficiencies for
ratings of Below Good (BG) or Unsatisfactory on the most recent work performance appraisal.
T/F |
|
Definition
|
|
Term
Employees MUST NOT commit to serve on boards, committees or to hold office in professional
associations or organizations that require expenditure of state funds without the express
written approval of … |
|
Definition
|
|
Term
| Employee Training Request (OSDT-2) must be submitted to approving authority: |
|
Definition
|
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Term
Upon approval of a training request (OSDT-2), a Training Evaluation (OSDT-29A), and the
approved OSDT-2 will be given to the requesting trainee. To get training credit upon
completion of training the employee must submit the completed OSDT-29A and OSDT-2 to: |
|
Definition
| In-Service Training Mgr of OSDT |
|
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Term
Request for Out-of-State travel and/or reimbursement of expenses in the excess of $1,000
requires approval from the Office of the Secretary of Correction.
T/F |
|
Definition
|
|
Term
| SERT team letters stand for: |
|
Definition
| The State Emergency Response Team |
|
|
Term
SERT is a team of designated representatives or each department, agency, commission, or
office of State Government that is charged with Emergency Management responsibilities.
T/F |
|
Definition
|
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Term
| By direction of the Governor who serves as Chief Coordinating officer for State Emergencies? |
|
Definition
| Secretary of Crime Control & Public Safety |
|
|
Term
Who is responsible for providing the Division of Emergency Management with a current list
of SERT representatives for DOC? |
|
Definition
| Emergency Preparedness Coordinator |
|
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Term
| The SERT representatives for DOC and DOP are: |
|
Definition
Director of Prisons
Assistant Director of Management Services
Chief and Asst Chief of Security
Security Specialists for STG, Hwy Road Squads, and Specialized Team Coordinator
Emergency Preparedness Coordinator
ACA Accreditation Manager
Chief of Auxiliary Services
Executive Officer, Management Services Region Operations |
|
|
Term
| Promotional Examination eligibility for Sergeant and Lieutenant is based on 3 criteria: |
|
Definition
| Time in grade, work performance, disciplinary-free service |
|
|
Term
To be eligible for the Sergeant's exam employees must have 2 years of continuous
employment in the positions of Correctional Case manager, Food Service officer,
Correctional officer, or any other certified State Correctional Officer job class or higher.
T/F |
|
Definition
|
|
Term
| Promotional Examination eligibility for Sergeant and Lieutenant requires: |
|
Definition
Overall TAP rating of "Good"
No Written Warning in 18 months |
|
|
Term
To be eligible for the Lieutenant's exam employees must have 2 years of continuous
employment in the positions of Sergeant, Program Supervisor, Food Service Manager I,
Assistant Unit Manager, or any other certified State Correctional Officer job class or higher
than Sergeant.
T/F |
|
Definition
|
|
Term
The Office of Staff Development and Training sends announcement letters to regions
how many weeks before the exam and the Who is responsible for posting the notice. |
|
Definition
| 15 weeks - Superintendent |
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Term
All applications must be submitted to the Facility Administrator no later than how long
before the exam date. |
|
Definition
|
|
Term
Exceptions of 60 days for Sergeant and 120 days for Lieutenant's exam for the required
time in grade are: |
|
Definition
Employees serving in an acting capacity for the position
Overall TAP rating of "VG"
Facilities lacking an applicant pool for the job
Affirmative Action or EEO concerns |
|
|
Term
After exam review and approval the Region Director will forward the approved application and
request for exception to time in grade to the Division Training Coordinator for submission to
the Office of Staff Development & Training with a copy to the DOC Personnel office.
T/F |
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Definition
|
|
Term
To withdraw from the examination, employees shall contact the exam administrator in the
office of ____. |
|
Definition
| Curriculum Manager - Friday prior to the exam |
|
|
Term
Failure to withdraw an application for the promotional exam may negate opportunity to take
the next exam and failure to appear a second time will require: |
|
Definition
| Employee not be allowed to take the next scheduled exam |
|
|
Term
Region Directors and Facility Administrators are responsible for ensuring that a minimum of
16 hours of promotional exam training consistent with the OSDT lesson plan is made
available to all eligible applicants.
T/F |
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Definition
|
|
Term
Eligible personnel may choose not to participate in pre-examination training and prepare on
their own initiative but must … |
|
Definition
| Sign a statement releasing the facility of pre-examination responsibility |
|
|
Term
A score of 80% is required to pass the Sergeant and Lieutenant's exams and the OSDT Web
Site will have a list of all employees who have passed the exams.
T/F |
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Definition
|
|
Term
Separation from a certified State Correctional Officer position for more than ____ will terminate
promotional exam eligibility, but if the separation is within ____ of separation date the
employee may request the Facility Administrator reinstate their eligibility. |
|
Definition
|
|
Term
Extended Leave Without Pay (LWOP) that has been authorized by DOP shall not be considered
as separation from a certified State Correctional Officer position for the purpose of
examination eligibility.
T/F |
|
Definition
|
|
Term
Separation from a certified State Correctional Officer position as a result of
Reduction in Force shall not be considered as separation for the purpose of promotional
exam consideration.
T/F |
|
Definition
|
|
Term
| Personnel who fail the examination 3 or more times shall be required to: |
|
Definition
Contact the local community college to determine reading comprehension levels
Enroll and complete reading comprehension courses at the 9th grade level before retaking exam |
|
|
Term
Exam test results will be distributed no earlier than ____ and no later than ____ from the date
of the examination. |
|
Definition
|
|
Term
State law requires that employment preference be given for having served in the Armed Forces
but no points will be added to the promotional examination scores of veterans.
T/F |
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Definition
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|
