Shared Flashcard Set

Details

1 - IS 491 || Chapter 8
1 - IS 491 || Chapter 8
23
Business
Undergraduate 4
03/06/2019

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Cards

Term
What Merylyn's Business IT Maturity Level Is This?:

IT as Business Partner (Proactive)
Definition
3
Term
Merylyn's Business IT Maturity Level Is This?:

IT as Solutions Provider (Active)
Definition
2
Term
Merylyn's Business IT Maturity Level Is This?:

IT as Order Taker (Reactive)
Definition
1
Term
Whose job is to lead design, development, implementation, and management of IT initiatives to implement enterprise strategy?
Definition
Chief Information Officer
Term
What is the following type of advice?:

Surround yourself with smart people who will disagree with you and know what they're doing to ask for advice and talk it out.
Definition
Leadership
Term
What are the following components of?:

Executive Summary

Overview/Intro

Assumptions and Rationale

Project Summary

Financial Discussion and Analysis

Benefits and Business Impacts

Schedule and Milestones

Risk and Contingency Analysis

Conclusion/Recommendation

Appendices
Definition
Business Case
Term
What is actual monetary cost coming off the bottom line?
Definition
Hard Cost
Term
What are costs that will have to be spent, but is not an actual monetary cost coming off the bottom line?
Definition
Soft Cost
Term
What percent of a company's IT Budget is spent on?:

Informational
Definition
18
Term
What percent of a company's IT Budget is spent on?:

Strategic
Definition
11
Term
What percent of a company's IT Budget is spent on?:

Transactional
Definition
25
Term
What percent of a company's IT Budget is spent on?:

Infrastructure
Definition
46
Term
What are benefits such as the ability to make future decisions?
Definition
Soft Benefits
Term
What are the discounts, the costs and benefits for each year of the system’s lifetime using present value factor and the following formula?:

1/((1+Discount rate)^years)
Definition
Net Present Value
Term
What is the percentage of an investment a company gets back per year that uses the following formula?

(Revenue - Investment) / Investment
Definition
Return on Investment
Term
What is the time that will lapse before accrued benefits overtake accrued and continuing costs.
Definition
Payback Analysis
Term
What Balanced Scorecard Perspective Does This Question Represent?:

How do we look to shareholders?
Definition
Financial
Term
What Balanced Scorecard Perspective Does This Question Represent?:

At what must we excel?
Definition
Internal
Term
What Balanced Scorecard Perspective Does This Question Represent?:

Can we continue to improve and create value?
Definition
Learning
Term
What Balanced Scorecard Perspective Does This Question Represent?:

How do our customers see us?
Definition
Customer
Term
What is a snapshot of metrics at a given point in time?
Definition
Dashboard
Term
What do these three things do for the IT Department?:

Chargeback

Allocation

Corporate Budget
Definition
Funding
Term
What is when every I.T. service has a direct fee that the organization pays whenever it uses a service?
Definition
Chargeback
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