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| Describes how a firm intends to create and sustain value for its current shareholders. |
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| The current ability to meet current resource needs without compromising future generations to meet their needs. |
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| Triple Bottom Line includes: |
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Definition
| Evaluating the firm against social, economic, and environmental criteria. |
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| Pertains to fair and beneficial business practices toward labor, the community, and the region in which a firm conducts its business. |
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| The firm is obligated to compensate shareholders who provide capital through stock purchases and other financial instruments via a competitive return on investment. |
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| (Environmental Stewardship) |
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| This refers to the firm's impact on the environment. The company should protect the environment as much as possible or at least cause no harm. |
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| Occurs when a company seeks to match the benefits of a successful position while maintaining its existing position. It adds new features, services, or technologies onto the activities it already performs. |
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| A specific marketing-oriented dimension that clearly differentiates a product form competing products. |
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| A dimension used to screen a product or service as a candidate for purchase. |
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| Diagrams that show how a company's strategy is delivered through a set of supporting activities. |
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| Improves performance by identifying and applying best demonstrated practices to operations and sales. |
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| The science of translating vast amounts of complex data into clear, manageable information in order to make sound decisions. |
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| Doing the right things to create the most value for your customer. |
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| Doing something at the lowest possible cost. |
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| Manufacturing and service processes used to transform resources into products. |
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| The attractiveness of a product relative to its cost. |
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| A measure of how well resources are used. |
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Definition
| The likelihood of a disruption that would impact the ability of a company to continuously supply products or services. |
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Definition
| Performing activities in a manner that best implements strategic priorities at a minimum cost. |
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Definition
| 1-Price 2-Quality 3-Delivery Speed 4-Delivery Reliability 5-Coping with Changes in Demand 6-Flexibility and New-Product Introduction Speed |
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Definition
| Processes that move information and material to and from the firm. |
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