Shared Flashcard Set

Details

OB test 2 - trust,justice, eth
test 2
35
Accounting
Graduate
04/13/2009

Additional Accounting Flashcards

 


 

Cards

Term
3 factors trust can be rooted
Definition
1. disposition-based
2. cognition-based
3. affect-based
Term
disposition-based trust
Definition
means your personality traits include a general propensity to trust others.
Term
cognition-based trust
Definition
means trust is roots in a rational assessment of the authority's trustworthiness. Based on authority's "track record"
Term
Affect-based trust
Definition
means trust depends on feelings toward the authority that go beyond any rational assessment
Term
trust propensity
Definition
a general expectation that the words, promises, and statements of individuals and groups can be lied upon
Term
trustworthiness
Definition
the characteristics or attributes of a trustee that inspire trust
Term
3 dimensions anuthority's "track record" is based on
Definition
1. competence
2. character
3. benevolence
Term
competence
Definition
1st dimension of trustworthiness:
defined as the skills, abilities, and areas of expertise that enable an authority to be successful in some specific area
Term
character
Definition
2nd dimension of trustworthiness:
defined as the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.
Term
benevolence
Definition
3rd dimension of trustworthiness:
defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives.
Term
4 types of justice
Definition
1. distributive
2. procedural
3. interpersonal
4. informational
Term
Distributive Justice
Definition
reflects the perceived fairness of decision-making outcomes. Deals with "equity" norm-pay, promos, evaluations, etc. Equity vs equality vs need
Term
Procedural Justice
Definition
reflects the perceived fairness of decision-making process. Is fostered when authorities adhere to rules of fair process
Term
Interpersonal justice
Definition
reflects the perceived fairness of the treatment received by employees from authorities.
Term
Informational Justice
Definition
reflects the perceived fairness of the communications provided to employees from authorities. 2 rules: the justification rule (communicate reasonably) and truthfulness rule (be honest)
Term
4 component model of ethical decision making
Definition
1. moral awareness
2. moral judgment
3. moral intent
4. ethical behavior
Term
moral awareness
Definition
1st step: occurs when an authority recognizes that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance.
Term
ethical sensitivity
Definition
reflects the ability to recognize that a particular decision has ethical content.
Term
moral intensity
Definition
captures the degree to which the issue has ethical urgency. driven by
1. magnitude of consequences
2. social consensus
3. probability of effect
4. temporal immediacy
5. proximity
6. concentration of effect
Term
moral judgment
Definition
when the authority accurately identifies the morally "right" course of action
Term
cognitive moral development
Definition
theory that argues that as people age and mature, they move through several stages of moral development. Drive moral development
Term
ethical ideologies
Definition
principles individuals utilize during ethical decision making.
Term
Relativism ideology
Definition
reject the notion of universal moral rules. ex. Lies depend on circumstances.
Term
utilitarianism ideology
Definition
ethical actions are defined as those that achieve the most valuable ends. prioritize traits like: resourceful, effective, productive, winner
Term
idealism ideology
Definition
notion of universal rules. ex. the existence of potential harm to other is always wrong"
Term
formalism ideology
Definition
where ethical actions are defined using a set of guiding principles. they prioritize traits like: trustworthy, honest, principled, and dependable
Term
3 stages of cognitive moral development
Definition
PRECONVENTIONAL: stage 1-avoid punishment and 2: maintain exchange relationships
CONVENTIONAL: 3. earn the approval of others. 4. follow the rules and laws
PRINCIPLED: 5. protect individuals' rights. 6. follow universal principles.
Term
moral intent
Definition
reflects an authority's degree of commitment to the moral course of action
Term
moral identity
Definition
the degree to which a person sees himself as a "moral person"
Term
ability of focus
Definition
reflects the degree to which employees can devote their attention to work, as opposed to "covering their backside" "playing politics" and "keeping an eye on the boss". vital to task performance
Term
trust has a _______ effect on job performance
Definition
moderate
Term
trust has a _______ effect on organizational commitment
Definition
strong positive
Term
employees who don't have trust have____
Definition
economic exchange: impersonal and resemble contractual agreements. employees do work for money
Term
employees who do have trust have _____
Definition
social exchange: characterized by mutual investment, employees go above and beyond. efforts are rewarded
Term
corporate social responsibility
Definition
a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.
Supporting users have an ad free experience!