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MGMT 466 - Ch 11
Organizational Structure and Controls
21
Management
Undergraduate 4
12/10/2009

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Term
organizational structure
Definition
__ specifies the firm's formal reporting relationships, procedures, controls, and authority and decision-making process
Term
structural flexibility
Definition
__ provides the opportunity to explore competitive possibilities and then allocate resources to activities that will shape the competitive advantages the firm will need to be successful in the future
Term
structural stability
Definition
__ provides the capacity the firm requires to consistently and predictably manage its daily work routines
Term
organizational controls
Definition
__ guide the use of strategy, indicate how to compare actual results with expected results, and suggest corrective actions to take when the difference is unacceptable
Term
strategic controls
Definition
__ are largely subjective criteria intended to v erify that the firm is using appropriate strategies for the conditions in the external environment and the company's competitive advantage
Term
financial controls
Definition
__ are largely objective criteria used to measure the firm's performance against previously established quantitative standards
Term
simple structure
Definition
the __ structure is a structure in which the owner-manager makes all major decisions and monitors all activities while the staff serves as an extension of the manager's supervisory authority
Term
functional structure
Definition
the __ structure consists of a CEO and a limited corporate staff, with functional line managers in dominant organizational areas such as production, accounting, marketing, R&D, engineering, and human resources
Term
multidivisional structure
Definition
the __ structure consists of operating divisions, each representing a separate business or profit center in which the top corporate officer delegates responsibilities for day-to-day operations and business-unit strategy to division managers
Term
1. specialization 2. centralization 3. formalization
Definition
three important structural characteristics to implement cost leadership, differentiation, or integrated strategies
Term
specialization
Definition
__ is concerned with the type and number of jobs required to complete work
Term
centralization
Definition
__ is the degree to which decision-making authority is retained at higher managerial levels
Term
formalization
Definition
__ is the degree to which formal rules and procedures govern work
Term
cost-leadership
Definition
decision-making authority is centralized in a staff function to maintain a cost-reducing emphasis within each organizational function. jobs are highly specialized. what strategy is this?
Term
differentiation strategy
Definition
??
Term
cooperative form
Definition
the __ is a structure in which horizontal integration is used to bring about interdivisional cooperation
Term
strategic business units
Definition
the __ form consists of three levels: corporate headquarters, strategic business units, and SBU divisions
Term
competitive form
Definition
the __ is a structure characterized by complete independence among the firm's divisions
Term
worldwide geographic area structure
Definition
the __ emphasizes national interests and facilitates the firm's efforts to satisfy local differences
Term
worldwide product divisional structure
Definition
in the __ structure, decision making authority is centralized in the worldwide division headquarters to coordinate and integrate decisions and actions among divisional business units
Term
combination structure
Definition
the __ structure is a structure drawing characteristics and mechanisms from both the worldwide geographic area structure and the worldwide product divisional structure
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