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MGMT 363
Management process
128
Management
Undergraduate 3
04/07/2011

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Term
Personality
Definition
the structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior. What people are like
Term
Traits
Definition
recurring regularities or trends in people's responses to their environment
Term
Cultural Values
Definition
shared beliefs about desirable end states or modes of conduct in a given culture
Term
Conscientiousness
Definition
characterized by being dependable, organized, reliable, ambitious, hardworking, persevering
Term
Accomplishment striving
Definition
a strong desire to accomplish task-related goals as a means of expressing personality
Term
Agreeableness
Definition
characterized by being kind, cooperative, sympathetic, helpful, courteous, warm
Term
communion striving
Definition
reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality
Term
Extraversion
Definition
Characterized by being talkative, sociable, passionate, assertive, bold, and dominate
Term
zero acquaintance
Definition
describing situations in which to people have only just met
Term
status striving
Definition
reflects a strong desire to obtain power and influence within a social structure as a means of expressing personality
Term
positive affectivity
Definition
a dispositional tendency to experience pleasant, engaging moods such as enthusiasm, excitement, and elation
Term
neuroticism
Definition
characterized by being nervous, moody, emotional, insecure, and jealous
Term
negative affectivity
Definition
a dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance
Term
differential exposure
Definition
in neurotic people, day-to-day situations are more likely to be appraised as stressful
Term
differential reactivity
Definition
in neurotic people, likely to believe they cannot cope with stressors they experience
Term
locus of control
Definition
reflects whether people attribute causes of events to themselves or to their external environment
Term
Openness to experience
Definition
Characterized by being curious, imaginative, creative, complex, refined, and sophisticated
Term
Myers-Briggs Type Indicator (MBTI)
Definition
evaluates individuals on the basis of four types of preferences:
Extraversion vs. Introversion
Sensing vs. Intuition
Thinking vs. Feeling
Judging vs. Perceiving
Term
interests
Definition
expressions of personality that influence behavior through preferences for certain environments or activities
Term
interests
Definition
expressions of personality that influence behavior through preferences for certain environments or activities
Term
RIASEC model
Definition
Suggests that interests can be summarized by 6 different personality types:
Realistic
Investigative
Artistic
Social
Enterprising
Conventional
Term
Culture
Definition
the shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and transmitted across generations
Term
typical performance
Definition
reflects performance in the routine conditions that surround daily job tasks
Term
maximum performance
Definition
reflects performance in brief, special circumstances that demand a person's best effort
Term
situational strength
Definition
strong situations have clear behavioral expectations, incentives, or instructions that make differences between individuals less important
Term
trait activation
Definition
suggests that some situations provide cues that trigger the expression of a given trait
Term
Integrity tests
Definition
also called "honesty" tests, tests that focus on a predisposition to engage in theft and other counterproductive behaviors
Term
Clear purpose test
Definition
ask applicants about their attitudes toward dishonesty, endorsements of common rationalizations of dishonesty, desire to punish dishonesty, and confessions of past dishonesty
Term
Veiled purpose test
Definition
test that does not reference dishonesty explicitly but instead assess more general personality traits that are associated with dishonest acts
Term
faking
Definition
exaggerating your responses to a personality test in a socially desirable fashion
Term
Ability
Definition
the relatively stable capabilities people have to perform a range of different but related activities
Term
Cognitive ability
Definition
capabilities related to the acquisition and application of knowledge in problem solving
Term
verbal ability
Definition
various capabilities associated with understanding and expressing oral and written communication
Term
quantitative ability
Definition
refers to two types of mathematical capabilities; number facility and mathematical reasoning
Term
number facility
Definition
capability to do simple math operations
Term
mathematical reasoning
Definition
the ability to choose and apply formulas to solve problems that involve numbers
Term
reasoning ability
Definition
a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic
Term
spatial ability
Definition
capabilities associated with visual and mental representation and manipulation of objects in space
Term
spatial orientation
Definition
refers to a good understanding of where one is relative to other things in the environment
Term
visualization
Definition
the ability to imagine how separate things will look if they were put together in a particular way
Term
perceptual ability
Definition
being able to perceive, understand, and recall patterns of information
Term
general cognitive ability
Definition
sometimes called g or g factor, underlies or causes all of the specific cognitive abilities
Term
emotional intelligence
Definition
human ability that affects social functioning
Term
self-awareness
Definition
type of emotional intelligence, the appraisal and expression of emotions in oneself
Term
other awareness
Definition
second facet of emotional intelligence, the appraisal and recognition of emotions in others
Term
emotion regulation
Definition
third facet of emotional intelligence, being able to recover quickly from emotional experiences
Term
use of emotions
Definition
aspect of emotional intelligence, reflects the degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do
Term
strength
Definition
refers to the degree to which the body is capable of exerting force
Term
Stamina
Definition
the ability of a person's lungs and circulatory system to work efficiently while he/she is engaging in prolonged physical activity
Term
flexibility
Definition
the ability to bend, stretch, twist, or reach
Term
coordination
Definition
the quality of physical movement
Term
psychomotor abilities
Definition
refer to the capacity to manipulate and control objects
Term
sensory ability
Definition
capabilities associated with vision and hearing
Term
Wonderlic Personnel Test
Definition
12-minute test of general cognitive ability that consists of 50 questions
Term
work teams
Definition
designed to be relatively permanent, produce goods or services, generally require a full-time commitment from members
Term
management teams
Definition
designed to be relatively permanent, participate in managerial-level tasks that affect the entire organization, responsible for coordinating the activities of organizational subunits
Term
parallel teams
Definition
composed of members from various jobs who provide recommendations to managers about important issues; part-time commitment
Term
project teams
Definition
formed to take on "one-time" tasks that generally complex and require a lot of input from members with different types of training and expertise
Term
action teams
Definition
perform tasks that are usually limited in duration but are quite complex and take place in contexts that are either highly visible to an audience or of a highly challenging nature
Term
virtual teams
Definition
teams in which members are geographically dispersed and interdependent activity occurs through electronic communications
Term
forming
Definition
members orient themselves by trying to understand their boundaries in the team
Term
storming
Definition
members remain committed t ideas they bring with them to the team, initial unwillingness to accommodate others triggers conflict
Term
norming
Definition
members realize they need to work together to accomplish team goals and begin cooperating
Term
performing
Definition
members are comfortable working within their roles and the team makes progress towards its goals
Term
adjourning
Definition
members experience anxiety and other emotions as they disengage and ultimately separate from the team
Term
punctuated equilibrium
Definition
non-linear team development where teams will realize they must change their task paradigm to be successful
Term
task interdependence
Definition
the degree to which team members interact with and rely on the other team members for the information, materials, and resources needed to accomplish work for the team
Term
pooled interdependence
Definition
type of task interdependence with the lowest degree of required coordination, group members complete work independently and then "piled up" to represent output
Term
sequential interdependence
Definition
different tasks are completed in a prescribed order, and the group is structured such that the members specialize in these tasks
Term
reciprocal interdependence
Definition
members are specialized to perform specific tasks and interact with a subset of other members to complete the team's work
Term
comprehensive interdependence
Definition
requires highest level of interaction and coordination among members as they try to accomplish work
Term
goal interdependence
Definition
team members have a shared vision of the team's goal and align their individual goals with that vision as a result
Term
outcome interdependence
Definition
team members share in the rewards that the team earnn
Term
team composition
Definition
the mix of people who make up your team
Term
role
Definition
a pattern of behavior that a person is expected to display in a given context
Term
leader-staff teams
Definition
the leader makes decisions for the team and provides direction and control over members who perform assigned tasks
Term
team task roles
Definition
behaviors that directly facilitate the accomplishment of team tasks
Term
team building roles
Definition
behaviors that influence the quality of the team's social climate
Term
individualistic roles
Definition
behaviors that benefit the individual at the expense of the team
Term
disjunctive tasks
Definition
tasks with an objectively verifiable best solution where the member who possesses the highest level of the ability relevant to the task will have the most influence on the team's effectiveness
Term
conjunctive tasks
Definition
tasks for which the team's performance depends on the abilities of the weakest link
Term
additive tasks
Definition
tasks for which the contributions resulting from the ability of every member "add up" to determine team performance
Term
team diversity
Definition
the degree to which members are different from one another in terms of any attribute that might be used as a basis of categorizing people
Term
value in diversity problem-solving approach
Definition
diversity in teams is beneficial because it provides for a larger pool of knowledge and perspectives from which a team can draw as it carries out its work
Term
similarity-attraction approach
Definition
people tend to be more attracted to others who are perceived as more similar
Term
surface-level diversity
Definition
diversity regarding observable attributes such as race, age, sex, and ethnicity
Term
deep-level diversity
Definition
diversity with respect to attributes that are less easy to observe initially but can be inferred after more direct experience
Term
team viability
Definition
the likelihood that the team can work together effectively in the future
Term
hybrid outcome interdependence
Definition
members receive rewards that are dependent on both their team's performance and how well they perform as individuals
Term
team process
Definition
a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate goals
Term
process gain
Definition
getting more from your team than you would expect according to the capabilities of its individual members
Term
process loss
Definition
getting less from the team than you would expect based on the capabilities of its individual members
Term
coordination loss
Definition
time and energy used to coordinate activities among team members that could have been otherwise devoted to task activity
Term
production blocking
Definition
occurs when members have to wait on one another before they can do their part of the team task
Term
motivational loss
Definition
loss in team productivity that occurs when team members don't work as hard as they could
Term
social loafing
Definition
occurs when members exert less effort when working on team tasks than they would if they worked alone on the same tasks
Term
taskwork processes
Definition
the activities of team members that related directly to the accomplishment of team tasks
Term
brainstorming
Definition
involves the face-to-face meeting of team members in which each offers as many ideas possible about some focal problem or issue
Term
nominal group technique
Definition
members write down their individual ideas on a focal problem or issue and then share and discuss
Term
decision informity
Definition
reflects whether members possess adequate information about their own task responsibilities
Term
staff validity
Definition
the degree to which members make good recommendations to the leader
Term
hierarchical sensitivity
Definition
the degree to which the leader effectively weighs the recommendations of members
Term
boundary spanning
Definition
involves activities with individuals and groups other than those who are considered part of the team
Term
ambassador activities
Definition
communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team
Term
task coordinator activities
Definition
communications that are intended to coordinate task-related issues with people or groups in other functional areas
Term
scout activities
Definition
things team members do to obtain information about technology, competitors, or the broader marketplace
Term
teamwork processes
Definition
interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself
Term
transition processes
Definition
teamwork activities that focus on preparation for future work
Term
action processes
Definition
teamwork activities that take place while taskwork is being accomplished
Term
interpersonal processes
Definition
teamwork activities that relate to the manner in which team members manage their relationships
Term
relationship conflict
Definition
disagreements among team members in terms of interpersonal relationships or incompatibilities with respect to personal values or preferences
Term
task conflict
Definition
disagreements among members about the team's task
Term
information richness
Definition
the amount and depth of information that gets transmitted in a message
Term
network structure
Definition
the pattern of communication that occurs regularly among each member of the team
Term
team states
Definition
refer to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together
Term
cohesion
Definition
strong emotional bonds to other members of the team or the team itself
Term
groupthink
Definition
maintaining harmony in a team by striving toward consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints and perspectives
Term
potency
Definition
the degree to which members believe that the team can be effect across a variety of situations and tasks
Term
mental models
Definition
the level of common understanding among team members with regard to important aspects of the team and its task
Term
transactive memory
Definition
refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team
Term
transportable teamwork competencies
Definition
general competencies related to teamwork activities that individuals can transport from one team context to another
Term
cross-training
Definition
training members in duties and responsibilities of their teammates
Term
personal clarification
Definition
members simply receive information regarding the roles of the other team members
Term
positional modeling
Definition
team members observing how other members perform their roles
Term
positional rotation
Definition
gives members actual experience carrying out responsibilities of their teammates
Term
team process training
Definition
occurs in the context of a team experience that facilitates the team being able to function and perform more effectively as an intact unit
Term
action learning
Definition
type of team process training where team is given a real problem that's relevant to the organization and then held accountable for analyzing the problem, developing an action plan, and finally carrying out the action plan
Term
team building
Definition
normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification
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