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MGMT 363 Chapter 11
vocab
46
Management
Undergraduate 3
03/31/2009

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Term
team
Definition
a _________ consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
Term
group
Definition
a _________ is a collection of two or more people
Term
work, management, parallel, project, action
Definition
5 types of teams
Term
work teams
Definition
this type of team's purpose is to produce goods or provide services, and they generally require a full-time commitment from their members.

Life span: long
Member involvement: High
Examples: self-managed work team, production team, maintenance team, sales team
Term
management teams
Definition
this type of team participates in managerial-level tasks that affect the entire organization. They are responsible for coordinating the activities of organizational subunits-typically departments or functional areas-to help the organization achieve its long term goals.

Life span: long
Member involvement: moderate
Examples: top management team
Term
parallel teams
Definition
this type of team is composed of members from various jobs who provide recommendatiosn to managers about important issues that run "parallel" to the organization's production process

Life span: varies
member involvement: low
example: quality circle, advisory council, committee
Term
project teams
Definition
this type of team is formed to take on "one-time" tasks that are generally complex and require a lot of input from members with different types of training and expertise

Life span: varies
Member involvement: varies
examples: product design team, research group, planning team
Term
action teams
Definition
this type of team performs tasks that are normally limited in duration. However, those tasks are quite complex and take place in contexts that are either highly visible to an audience or of highly challenging nature

life span: varies
member involvement: varies
examples: surgical team, musical group, expedition team, sports team
Term
virtual teams
Definition
these are teams in which the members are geographically dispersed, and interdependent activity occurs through electronic communications--primarily email, instant messaging, and web conferencing
Term
forming
Definition
when members orient themselves by trying to understand the boundaries in the team
Term
storming
Definition
when members remain committed to ideas they bring with them to the team. This initial unwillingness to accommodate others' ideas triggers conflict that negatively affects some interpersonal relationships and harms the team's progress.
Term
norming
Definition
when members realize they need to work together to accomplish team goals, and consequently, they begin to cooperate with one another. Feelings of solidarity develop as members work toward team goals.
Term
performing
Definition
when members are comfortable working within their roles, and the team makes progress towards goals
Term
punctuated equilibrium
Definition
A situation in which the development sequence is less applicable. It occurs when members realize they have to change their task paradigm fundamentally to complete it on time.

Sequence:
1. Forming & Pattern Creating
2. Inertia
3. PUNCTUATED EQUILIBRIUM
4. Process revision
5. Inertia
Term
task interdependence
Definition
refers to the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team
Term
pooled interdependence
Definition
group members complete their work assignments independently, and then this work is simply "piled up" to represent the groups output
Term
sequential interdependence
Definition
different tasks are done in a prescribed order, and the group is structured such that the members specialize in these tasks
Term
reciprocal interdependence
Definition
similar to sequential interdependence, members are specialized to perfrom specific tasks. However, instead of strict sequence of activities, members interact with a subset of other members to complete the team's work
Term
comprehensive interdependence
Definition
requires the highest level of interaction and coordination among members. Each member has a great deal of discretion in terms of what they do and with twhom they interact in the course of the collaboration involved in accomplishing the team's work
Term
goal interdependence
Definition
i high degree of this exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result
Term
outcome interdependence
Definition
exists when team members hsare in the rewards that the team earns, with reward examples including pay, bonuses, formal feedback, and continued team survival
Term
team composition
Definition
the mix of people who make up the team
Term
member roles, member ability, member personality, member diversity, team size
Definition
5 aspects of team composition
Term
role
Definition
defined as the behavior a person is expected to display in a given context
Term
leader-staff teams
Definition
a team in which the leader makes decisions for the team and provides direction and control over members who perform assigned tasks, so this distinction makes sense in that the responsibilities of the leader and the rest of the team are distinct
Term
team task roles
Definition
these refer to behaviors that directly facilitate the accomplishment of team tasks. Examples include the orienter who establishes the direction for the team, the devil's advocate who offers constructive challenges to the team's status quo, and the energizer who motivates team members to work harder toward team goals
Term
team building roles
Definition
these refer to behaviors that influence the quality of the team's social climate. Examples inlcude the harmonizer who steps in to resolve differences among teammates, the encourager who praises the work of teammates, and the compromiser who helps the team see alternative solutions that teammates can accept.
Term
individualistic roles
Definition
these reflect behavior that benefit the individual at the expense of the team. For example, the aggressor "puts down" or deflates fellow teammates. The recognition seeker takes credit for team success. The dominator manipulates teammates to acquire control and power.
Term
disjunctive tasks
Definition
tasks with an objectively verifiable best solution for which the member with the highest level of ability has the most influence on team effectiveness.

Trivial pursuit: if only one member knows all the answer, the team can still win.
Term
conjunctive tasks
Definition
tasks for which the team's performance depends on the abilities of the team's weakest link.

A pit crew is only as fast as its slowest member.
Term
additive tasks
Definition
tasks for which the contributions from every member add up to determine team performance. Example: the amount of money that a girl scout troop earns from selling cookies is the sum of what each girl scout is able to sell on her own.
Term
value in diversity problem-solving approach
Definition
a theory that says diversity in teams is beneficial because it provides for a larger pool of knowledge and perspectives from which a team can draw as it carries out its work. Teams that engage in work that is relatively complex and requires creativity benefit most from diversity.
Term
similarity-attraction approach
Definition
according to this theory, people tend to be more attracted to others who are perceived as more similar. People also tend to avoid interaction with those who are perceived to be dissimilar to reduce the likelihood of having uncomfortable disagreements.
Term
surface-level diversity
Definition
this refers to diversity regarding observable attributes such as race, ethnicity, sex, and age
Term
deep-level diversity
Definition
this refers to diversity with respect to attributes that are less easy to observe initially, but that can be inferred after more direct experience. Time appears to increase the negative effects of deep-level diversity on team functioning and effectiveness.
Term
Having a greater number of members is beneficial for management and project teams (because they engage in work that is complex and knowledge intensive) but not for teams engaged in production tasks (because they tend to engage in routine tasks that are less complex).
Definition
factoids about team size
Term
team viability
Definition
this refers to the likelihood that the team can work together effectively into the future
Term
moderate
Definition
there is a __________ correlation between task interdependence and team performance
Term
weak
Definition
there is a __________ correlation between task interdependence and team commitment
Term
50%
Definition
up to _____ % of employees in the US work in teams as part of their jobs
Term
pooled, sequential, reciprocal, comprehensive
Definition
what are the 4 primary types of of task interdependence?
Term
strong negative
Definition
there is a ______ _________ effect on the team of having even one member who is particularly low in conscientiousness
Term
agreeableness
Definition
the personality trait __________ may be even more important in team settings than conscientiousness
Term
cultural background, race, and attitudes
Definition
diversity may have detrimental effects on a team. Diversity on attributes such as _______ __________, ____, and _________ are associated with communication problems and ultimately poor team effectiveness.
Term
if a team can't be fed by two pizzas, it's too large
Definition
what is Amazon.com's CEO's "two pizza rule?"
Term
Reciprocal.

Conjunctive.

Goal interdependence.
Definition
OB on screen: Ocean's Eleven.

Because the team members interact with a subset of other members during the heist, the team has ___________ task interdependence.

Because each member of the team needs to execute his part of the task perfectly for the team to succeed, the team's task is also ___________.

They will be killed or tortured if caught, so every member understands and is committed to the team's goal, and each has personal goals that are aligned with that objective. What is this called?
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