Shared Flashcard Set

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Vocabulary
Chapter 10
24
Management
Undergraduate 3
05/02/2010

Additional Management Flashcards

 


 

Cards

Term
Adaptability Culture
Definition
Characterized by strategic focus on the external environment through flexibility and change to meet customer needs
Term
Bureaucratic Culture
Definition
An internal focus and a consistency orientation for a stable environment
Term
Code of Ethics
Definition
A formal statement of the companys values concerning ethics and social responsibility
Term
Ethics Committee
Definition
A group of executives appointed to oversee company ethics
Term
Chief Ethics Officer
Definition
High-level company executive who oversees all aspects of ethics
Term
Clan Control
Definition
The use of social characteristics such as corporate culture, shared values, commitments, traditions, and beliefs, to control behavior
Term
Culture
Definition
the set of values, guiding beliefs, understandings,and ways of thinking that are shared by members of an organization and are taught to new members as correct.
Term
Culture Strength
Definition
the degree of agreement among members of an organization about the importance of specific values.
Term
Ethical Dilemma
Definition
when each alternative choice or behavior seems undesirable because of a potentially negative ethical consequence.
Term
Ethics
Definition
the code of moral principles and values that governs the behavior of a person or group with respect to what is right or wrong.
Term
Ethics Hotline
Definition
a telephone number that employees can call to seek guidance and to report questionable behavior
Term
Internal Integration
Definition
a state in which organization members develop a collective identity and know how to work together effectively.
Term
Language
Definition
slogans, sayings, metaphors, or other expressions that convey a special meaning to employees.
Term
Managerial Ethics
Definition
principles that guide the decisions and behaviors of managers with regard to whether they are morally right or wrong
Term
Mission Culture
Definition
a culture that places emphasis on a clear vision of the organization's purpose and on the achievement of specific goals.
Term
Myths
Definition
stories that are consistent with the values and beliefs of the organization but are not supported by facts.
Term
Rites and Ceremonies
Definition
the elaborate, planned activities that make up a special event and often are conducted for the benefit of an audience.
Term
Rule Of Law
Definition
that which arises from a set of codified principles and regulations that describe how people are required to act, are generally accepted in society, and are enforceable in the courts.
Term
Social Audit
Definition
measures and reports the ethical, social, and environmental impact of a company's operations.
Term
Stories
Definition
narratives based on true events that are frequently shared among organizational employees and told to new employees to inform them about an organization.
Term
Subcultures
Definition
cultures that develop within an organization to reflect the common problems, goals, and experiences that members of a team, department, or other unit share.
Term
Symbol
Definition
something that represents another thing.
Term
Values-Based Leadership
Definition
a relationship between a leader and followers that is based on strongly shared values that are advocated and acted upon by the leader.
Term
Whistle-Blowing
Definition
employee disclosure of illegal, immoral, or illegitimate practices on the part of the organization.
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