Shared Flashcard Set

Details

Test 1 MIS
Module 3
15
Management
Undergraduate 2
12/12/2009

Additional Management Flashcards

 


 

Cards

Term
Automating
Definition
Doing things faster
Term
Break-Even Analysis
Definition
Identifies the point when tangible costs equal tangible benefits
Term
Cost-Benefit Analysis
Definition
Identifying costs and benefits and contrasy expected tangible costs with total tangible benefits
Term
Informating
Definition
Doing things better (organizational learning)
Term
Intangible Benefits
Definition
-Improvement to Customer Service
-Improvement in overall perception of the firm
Term
Intangible Costs
Definition
Term
Learning Organization vs. Organizational Learning
Definition
Term
Productivity Paradox
Definition
Information systems may be used in unintended ways
Term
Proxy Variables
Definition
Used when clear assessment is not possible
Term
System Effectiveness
Definition
The extent to which a system enables people and/or the firm to accomplish goals or tasks well
Term
System Efficiency
Definition
The extent to which a system enables people and/or the firm to do things faster, at lower costs or with relatively little time or effort
Term
Tangible Benefits
Definition
-5 % increase in sales
-Reduction of order entry errors
Term
Tangible Costs
Definition
Term
Value Chain
Definition
Set of activities that add value thoughout the organization
Term
Value Chain Analysis
Definition
Process of analyzing an organization's activities to determine where value is added to products/services and what costs are incurred for doing so
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