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Teams
Processes and Communication
40
Accounting
05/04/2011

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Cards

Term
Team Process
Definition
different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals
Term
process gain
Definition
getting more from the team than you would expect according to the capabilties of its individual members
Term
process loss
Definition
getting less from the team than you would expect based on the capabilites of its individual members
Term
coordination loss
Definition
activities that consume time and energy that could otherwise be devoted to task activity
Term
production blocking
Definition
occurs when members have to wait on one another before they can do their part of the team task
Term
motivation loss
Definition
loss in team productivity that occurs when team members don't work as hard as they could
Term
social loafing
Definition
reduced accountability that cause mambers to exert less effort when working on team tasks than they would if they worked alone on those same tasks
Term
taskwork processes
Definition
the activities of team members that relate directly to the accomplishment of team tasks
Term
brainstorming
Definition
face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue
Term
nominal group technique
Definition
bringing the team together and outlining the purpose of the meeting
Term
decision informity
Definition
reflects whether members posses adequate information about their own task responsibilities
Term
staff validity
Definition
refers to the degree to which members make good recommendations to their leader
Term
hierarchical sensitivity
Definition
reflects the degree to whicht he leader effectively weighs the recommendations of the members
Term
boundary spanning
Definition
three types of activities with individuals and groups other than those who are considered part of the team
Term
ambassador activities
Definition
communications that are intended to protet the team, persuade others to support the team, or obtain important resources for the team
Term
task coordinator activities
Definition
communications that are intended to coordinate task-related issues with people or groups in other functional areas
Term
scout activities
Definition
things team members do to obtain information about technology, competitiors, or the broader marketplace
Term
teamwork processes
Definition
refer to the interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself
Term
transition processes
Definition
teamwork activities that focus on preparation for future work
Term
action processes
Definition
important as the taskwork is being accomplished
Term
interpersonal processes
Definition
important before, during, or in between periods of taskwork, and each relates to the manner in which team members manage their relationships
Term
relationship conflict
Definition
refers to disagreements among team members in terms of interpersonal relationships or incompatibilities with respect to personal values or preferences
Term
task conflict
Definition
refers to disagreements among members about the team's task
Term
communication
Definition
the process by which information and meaning gets transferred froma sender to a receiver
Term
information richness
Definition
amount and depth of information that gets transmitted in a message
Term
network structure
Definition
the pattern of communication that occurs regularly among each memeber of the team
Term
team states
Definition
specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together
Term
cohesion
Definition
tends to foster high levels of motivation and commitment to the team, and as a consequence, cohesiveness tends to promote higherlevels of team performance
Term
groupthink
Definition
the drive toward conformity at the feelings of overconfidence about the team's capabilities
Term
potency
Definition
refers to the degree to whcih members believe that the team can be effective across a variety of situations and tasks
Term
mental models
Definition
level of common understanding among team members with regard to important aspects of the team and its task
Term
transactive memory
Definition
how specialized knowledge is distributed among members in manner that results in an effective system of memory for the team
Term
transportable teamwork competence
Definition
developed competencies such as knowledge, skills, and abilties
Term
cross-training
Definition
training members in the duties and responsibilites of their teammates
Term
personal clarification
Definition
members simply receive information regarding the roles of the other team members
Term
positional modeling
Definition
team members observing how other members perform their roles
Term
positional rotation
Definition
gives members actual experience carrying out the responsibilities of their teammates
Term
team process training
Definition
a team experience that facilitates the team being able to function and perform more effectively as an intact unit
Term
action learning
Definition
a team is given a real problem that is relevant to the organization and then held accountable for analyzing the problem, developing an action plan, and finally carrying out the action plan
Term
team building
Definition
intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification