Term
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Definition
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awareness of the environment around them
Ex. Job interview -Date
Restaurant Example
High level of awareness is tied to a better tip
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Term
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Definition
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Behavior in front of a particular audience
Restaurant Example
-Serving kids vs. serving old people
-You don't complain to the table
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Term
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Definition
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Clothes, Hoq=w you look, Sex/gender
Restaurant Example
Your make up
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Term
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Definition
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Physical Setting
Restaurant Example Tables, TV, White table clothes, Dim lights
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Term
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Definition
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way that you mobilize yourself
Restaurant Example
Knowledge of the dishes on the menu
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Term
| Maintenance of expressive control |
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Definition
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Being able to keep that image up
Restaurant Example
Not letting Rude people at one table make you change for the next table
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Term
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Definition
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everyone working together
Unanimous cohesion
Restaurant Example
One of your buddies gets drink orders for you when you are overloaded in the restaurant
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Term
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Definition
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Correct people, Assign Roles
Restaurant Example
Manager
Server will correct the cook
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Term
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Definition
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Person who is in control
Restaurant Example
Director
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Term
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Definition
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People that you have face time with
Restaurant Example
Hostess, Server
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