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PSYCH 2301 Exam #3 Part 2
Ch. 8 of Psychology: Concepts and Connections, 9th Ed [Cognition, language and problem solving]
20
Psychology
Undergraduate 1
07/13/2012

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Term
ways of solving problems
Definition
a) algorithm
b) heuristics
c) mental set
d) insight
e)
f) expertise
g) framing effects
Term
algorithm
Definition
a systematic procedure for solving a problem that often works when applied correctly;
a forumla on how you would correctly solve a problem that works most if not all of the time
Term
heuristics
Definition
rules of thumb that help us to simplify and solve problems
components:
1. means-end analysis
2.
3.
4. representatives heuristic
Term
means-end-analysis
Definition
heuristic where we evaluate the difference between the current situation and the end goal in order to solve a problem (e.g. How are you going to get an A in this class?)
Term
representativeness heuristic
Definition
people tend to make judgments about a group of events based on what they appear to show
(e.g. Maggie has 4 girls. She is pregnant again. What is she likely to have next, a boy or a girl?)
Term
mental set
Definition
tendency to solve a new problem by using an approach that was successful in the past with similar problems
(e.g. cracking open nuts with a hammer)
Term
insight
Definition
a sudden realization of how things are related or connected that help one to solve a problem; an epiphany

incubate- when we step back from a problem for a while so that the solution suddenly appears
Term
incubation
Definition
when we step back from a problem for a while so that the solution suddenly appears

component of insight
Term
expertise
Definition
being particularly skilled, proficient and more knowledgeable at a particular task than an average person
Term
four distinct characteristics or qualities of an expert
Definition
intuitive
automatic
strategic
flexible
Term
intuitive (expertise)
Definition
while novices rely on formal rules and procedures to guide their actions, experts rely more on their accumulated experience and immediate context to determine their course of action
Term
automatic (expertise)
Definition
the complex actions and thoughts related to completion of a particular task in the expert's field is routine, as if performed without much conscious thought or effort
Term
strategic (expertise)
Definition
an expert has a greater number, more diverse, and often more efficient ways to accomplish particular tasks in their field
Term
flexible (expertise)
Definition
an expert demonstrates a higher level of open mindedness, problem solving, and creativity in their thinking when tackling a particular problem in their field
Term
framing effects
Definition
the context you use to describe a problem or question can influence how a person responds
(professor's example: do you like work? do you like working with fun people?)
Term
some components to language
Definition
psycholinguistic theory
fast mapping
grammar
linguistic-relativity hypothesis
Term
psycholinguistic theory
Definition
states that language learning involves an interaction between our environment and our inborn tendency to acquire language;

similar to an epigenetic systems approach
Term
fast mapping
Definition
using categories to process and memorize new words;
mental language map of words
Term
grammar
Definition
the structure, techniques and rules of a language;
there are often differences between spoken/conversational and written language
Term
linguistic relativity hypothesis
Definition
language also affects how we structure and understand the world
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