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Principles of Mgmt
Important people
13
Management
Undergraduate 1
12/14/2016

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Cards

Term
Kohlberg's Model
Definition
moral development: (pre conventional, conventional, and principled/post conventional)
Term
joseph juran
Definition
quality is the fault of the managers
Term
henry mintzberg
Definition
managerial roles(information, interpersonal, and decisional)
Term
henri fayol
Definition
14 principles of management, classical
Term
chester bernard
Definition
acceptance, willingness
Term
Frederick taylor
Definition
father of scientific management, analyze tasks and develop procedures. functional authority
Term
douglas mcgregor
Definition
behavioral management, theory x+y
Term
david mcclelland
Definition
acquired needs theory, power achievement and affiliation
Term
max weber
Definition
objective, non-personal. bureaucracy
Term
Frederick herzberg
Definition
motivation, satisfiers and hygiene
Term
armand V. feignbaum
Definition
total/systemic approach to quality. quality is the responsibility of the whole organization
Term
w. Edwards deming
Definition
14 points, TQM, no quotas.
Term
Philip B. crosby
Definition
quality is cost effective, "0" defects program, and DIRFT (doing it right the first time).
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