Shared Flashcard Set

Details

PMP Terms & lists
Various items for the PMP exam
30
Business
Graduate
02/03/2017

Additional Business Flashcards

 


 

Cards

Term
Additional Quality Planning Tools
Definition
Brainstorming
Force Field Analysis
Nominal Group Technique
Quality Management & Control Tools -Affinity Diagrams, PDPC Process Decision Program Charts, Interrelationship digraphs, tree diagrams, activity network diagrams, matrix
Term
Elements in Risk Register
Definition
Prioritized list of Risks, WBS id, Category, Root Cause
Risk Ranking
Risk Owner
Outputs from Qualitative analysis
Agreed response strategies
Actions needed to implement response plans
Cost & schedule activity needed for responses
Contingency plans
Fallback plans
List of residual and secondary risk
Contingency reserves
Term
Quantitative Risk analysis tooks
Definition
Sensitivity analysis -i.e. Tornado
Expected Monetary Value
Decision Tree wit EMV
Modeling & Simulation, i.e. Monte Carlo
Term
Elements of Risk Management Plan
Definition
Methodology - how to perform the processes
Roles & Responsibilities
Budgeting
Timing & Frequency of Risk processes
Risk Categories- e.g. Technical, PM Risk, Org, Externa
Definition of Risk probability and impact
Revised Stakeholder risk tolerances
Reporting Formats
Tracking methods
Term
Risk Attitudes
Definition
Risk Appetite -acceptable level of uncertainty
Risk Tolerance - Amount of risk
Risk Threshold - acceptable Levels of uncertainty or impact. eg. 5% cost overage is not-acceptable
Term
Elements of Communication Mgmt Plan
Definition
Communications Requirements of stakeholders
Purpose for each
Frequency for each
Name of sender & recipients
Format & method of transmission
Method to update Comm. mgt plan
Flowcharts
Glossary of terms
Term
Elements of Stakeholder Mgmt Plan
Definition
Relationship between stakeholders
Communications Requirements
Details about distribution of info. Language, detail, etc
Reasons for sending
Frequency
Process to update this plan
Term
Elements of Basis of Estimates
Definition
Description of how the estimate was developed
Assumptions made
Contraints
Range of result ie $5000 +-10%
Confidence level
Term
Elements of Cost Management Plan
Definition
Unit of measure. Hours, Days, week or lump sum
Organizational links chart of accounts-WBS Control Accounts
Control threshold before action required
Rules of perf. measure. Control Accounts, EAC formula
Report format, Frequency
Process description for Est Cost, Deter. budget, etc
Who will perform? Alternative funding
Term
Standard Deviation rules
Definition
High Std Dev = High Risk
+-3 Std Dev = in control, 99.73%
+/- 2 Std Dev = 95%
+/- 1 Std Dev = 68%
Std Dev = (optimistic - pesimistic) / 6
Term
Schedule Item Dependency Types
Definition
Mandatory -aka Hard logic, hard dependency
Discretionary -aka Soft logic, preferred, preferential logic
External
Internal
Term
Conflict Management methods
Definition
Implement Ground Rules
Use well grounded PM practices
Regular and effective communication
Clearly define roles and Responsibilities

5 Styles
FORCE/DIRECT = WIN/LOSE
*SMOOTH/ACOMMODATE LOSE/LOSE
*COMPROMISE/RECONCILE -no winner or loser
*COLLABORATE/PROBLEM SOLVE =WIN/WIN
*WITHDRAW/AVOID = LOSE/LOSE
Term
Manage Project Team - Interpersonal Skills used -top 3
Definition
Leadership
Influencing
Effective Decision Making
Term
Contract Types
Fixed Price: FFP,FPIF, FP-EPA
Cost Reimbursable: CPFF, CPIF, CPPC, CPAF
Time & Material
Definition
FFP= Firm Fixed Price (Least risk to buyer)
FPIF=Fixed Price + Incentive Fee
FP-EPA = Fixed Price + Economic Price Adjustment
CPFF= Cost Plus Incentive Fee
CPPC= Cost Plus Percentage of Cost
CPAF= Cost Plus Award Fee
Term
SHEWHART
Definition
Invented Control Chart. Tool of Perform Quality Control
Plan-Do-Check-Act
Term
DEMING
Definition
85% Cost is management's problem. contributed to TQM
Term
FEIGENBAUM
Definition
Founder of TQM
Term
Six Sigma
Definition
measurement based strategy of continuous improvement
DMADV=Define, Measure, Analyze, Design, Verify:new product
DMAIC= Define, Measure, Analyze, Improve, control
Term
JURAN
Definition
Fitness for use
Does it meet the quality spec?
Does it satisfy a real need?
Is it reliable and safe?
Term
CROSBY
Definition
Zero Defects
Term
KAIZEN
Definition
Continuous improvement starting with the people
Term
CMMI levels
Definition
1. No formal process
2. Basic process exist
3. Best practices are standardized
4. Best practices are measurable
5. Continuous, sustained improvements realized
Term
Elements of Schedule Management Plan
Definition
Schedule Model tool. I.E. MS PROJECT
Accuracy levels. Round to day, hour, etc
Units of measure. hours, days, or weeks
Control threshold before action required. I.E. 5%
Performance Measure Method. I.E. Earned Value
Term
Elements of WBS Dictionary
Definition
Code of accounts identifier
Cost estimates
Description of work
Required resources
Organization responsible for completion
Schedule activities associated with milestone
List of schedule milestones
Quality requirements
Acceptance criteria
Technical references
Contract & agreements
Constraints & Assumptions
Term
Elements of Project Scope Statement
Definition
Product Scope description
Acceptance Criteria
Deliverables
Exclusions
Contraints
Assumptions
Term
Requirement Traceability Matrix
Definition
ID# Description Source Prior. Test Owner Status
-----------------------------------------------------
001 Dual currency Proj Objective A User B.O. Approved
002 Cash drawers Proj Objective, B User B.O. approved
003 Windows OS IT B User IT denied
Term
Group Decision making techniques
Definition
Unamity = 100% agreement
Majority > 50% agree
Plurality Largest group
Dictatorship > President says so
Term
Group Creativity Techniques
Definition
Brainstorming
Nominal Group
Affinity Diagrams
Multicriteria Decision Analysis
IDEA/Mind Mapping
Term
Contract Life Cycle
Definition
1. Requirement - Buyer prepares SOW
2. Requisition - RFP, RFQ solicitations requests
3. Solicitation - Venders prepare
4. Award - Vendors choses.
Term
Manager Communication - OPA Output
Definition
Stakeholder notification
Project Reports, Issue list
Project Presentations
Project Record - memo, email
Feedback from Stakeholder -document
Lessons Learned - obligation of the PM to hold meetings
Supporting users have an ad free experience!