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Org. Behavior midterm
Burke Midterm: Organizational Behavior
14
Business
Undergraduate 2
10/04/2011

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Cards

Term
What is organizational Behavior?
Definition
understanding individuals in groups and orgaizations
Term
How do you go about studying individuals and groups of individuals?
Definition
Motivation, groups and teams, personalities, communications, leadership, conflict
Term
Carl Jung
Definition
Father of Personality;
introvert-shy
extrovert-outging
sensing- being sensible
thinking- analytical
feeling-sensitive
perceiving-becoming aware
Term
Diversity
Definition
Surface level diversity; Characteristics of a person that are visible; gender, race, age. This does not affect how people think just judgments.

Deep-Level Diversity; differences in values, personality, preferred work conditions, etc. that can change how a person feels about a certain topic
Term
Job Satisfaction
Definition
positive feelings how one feels about their job. Resulting from an elevation of characteristics
Term
Adam's equity theory
Definition
If employers treat their employees right then employees will be more helpful.

Employers: encouragement, benefits, safe working environment, good communication, promotions, helpful tools

Employes: Hard working, loyal, good communication
Term
Three step emotion model
Definition
affect:a broad range of feelings people experience
Emotion: intense feelings directed at someone or something
moods: feelings that tend to be less intense, and lack a contextual stimulus
Term
importance of emotional intelligence
Definition
Positive: a mood dimension that consist of specific positive emotions; excitement, self-assurance, cheerfulness.
Negative: a mood dimension that consists of emotions; nervousness, stress, anxiety
Emotional Intelligence: one's ability to be self aware, detect emotions in others, and manage emotional cues and information; plays an important role in job performance
Term
Personality Model
Definition
Extraversion: our comfort level relationships
Agreeableness: propensity to defer others
conscientiousness; measure and reliability
Emotional stability; characterizes personality;
Openness to experience; characterizes personality
Term
decision making
Definition
a systematic way to choose an option; to help with complicated decisions, account for all factors, something is brand new, emotions can play into effect.
Term
decision making steps
Definition
1. make a model; what are you trying to solve
2. identify the decision criteria
3. allocate weights on the criteria; pros/cons
4. develop alternatives
5. evaluate alternatives
6. select best option
Term
Organizational Theorist: Abraham Maslow
Definition
Physiological=hunger , thirst, basic needs
Safety= shelter, security
social= relationships
esteem= confidence
self actualization= morality, creativity
Term
Tuckman's five stages of team development
Definition
Forming; making the group
storming; ideas
norming; who does what
performing; doing your job
adjourning; wrapping things up
Term
6 methods od how teams make decisions
Definition
majority; more than half a team agrees
consensus; a compromise between the group
minority; less than half
Autocratic; one person makes the decision for the team
unanimous; everyone agrees
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