Term
| You can use the Ping utility to prove that the printer is connected to the network, powered on, and online. |
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Definition
ANS: F EXPLANATION: Successfully pinging a printer proves that it is connected to the network and powered on, but it does not prove that it is online. A printer will reply to a ping even if it is not online. (Discussion starts on page 345.) DIF: Application REF: Chapter 10 |
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| When you install a printer that is connected directly to the Windows Server 2003 system, the installation process does not create a logical printer device for it. |
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Definition
ANS: F EXPLANATION: A logical printer is required for printers that are connected directly to the network and for printers that are connected directly to a Windows Server 2003 system. The logical printer is created when the printer is added to the system. (Discussion starts on page 324.) DIF: Application REF: Chapter 10 |
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Which of the following is not a standard permission that can be assigned to a printer? a. Print b. Manage Printers c. Manage Properties d. Manage Documents
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Definition
ANS: C EXPLANATION: Manage Properties is not a standard printer permission on Windows Server 2003. Print, Manage Printers, and Manage Documents are all standard permissions on Windows Server 2003. (Discussion starts on page 335.) DIF: Demonstration REF: Chapter 10 |
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Where do you look to see if a printer is in offline mode? a. Printers And Faxes folder b. System log of Event Viewer c. Services utility d. Printer Management MMC snap-in
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Definition
ANS: A EXPLANATION: You can see if a printer is in offline mode by looking in the Printers And Faxes folder. You cannot determine the offline state of a printer through Event Viewer or the Services utility. There is no Printer Management MMC snap-in. (Discussion starts on page 345.) DIF: Demonstration REF: Chapter 10 |
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In what tab of a printer’s properties do you configure printer pooling? a. Pooling b. Ports c. Device Settings d. Configuration
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ANS: B EXPLANATION: Printer pooling is configured in the Ports tab of a printers properties. All of the other answers are incorrect. (Discussion starts on page 338.) DIF: Demonstration REF: Chapter 10 |
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Which of the following UNC paths do you use to connect to the LASERJ printer on the SALES6 server? a. \\SALES6\\LASERJ b. \\S=SALES6\P=LASERJ c. \\LASERJ\SALES d. \\SALES6\LASERJ
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Definition
ANS: D EXPLANATION: Standard UNC naming is \\servername\sharename. In this case, because you are connecting to the LASERJ printer on the SALES6 server, the correct UNC path is \\SALES6\LASERJ. (Discussion starts on page 332.) DIF: Demonstration REF: Chapter 10 |
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In what tab of a printer’s properties do you configure redirection of print jobs? a. Advanced b. Ports c. Device Settings d. General
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ANS: B EXPLANATION: Printer redirection is configured in the Ports tab of a printer’s properties. It cannot be configured in the Advanced, Device Settings, or General tab. (Discussion starts on page 340.) DIF: Demonstration REF: Chapter 10 |
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Where do you look to see error messages related to the spooler service? a. Event Viewer, Print log b. Event Viewer, Security log c. Event Viewer, Application log d. Event Viewer, System log
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Definition
ANS: D EXPLANATION: Spooler-related events are written to the System log of Event Viewer. They are not written to the Security or Application log. There is no Event Viewer log called Print. (Discussion starts on page 345.) DIF: Demonstration REF: Chapter 10 |
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In a default configuration, which of the following folders holds the folders in which print jobs are spooled? a. Systemroot\System\Spool\Printers b. Systemroot\System32\Spool c. Systemroot\System32\Spool\Printers d. Systemroot\System32\Printers
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Definition
ANS: C EXPLANATION: In a default configuration, the Systemroot\System32\Spool\Printers folder holds the folders for each printer defined on the system in which print jobs are stored when they are spooled. All of the other answers are incorrect. (Discussion starts on page 345.) DIF: Demonstration REF: Chapter 10 |
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Where do you configure a printer for use with A4-size paper rather than Letter? a. The Forms tab of the printer’s properties b. The Device Settings tab of the printer’s properties c. The Paper Size tab of the printer’s properties d. The Configuration tab of the printer’s properties
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Definition
ANS: B EXPLANATION: The paper size selection, more properly referred to as assigning forms to trays, is performed in the Device Settings tab of the printer’s properties. All of the other answers are incorrect. (Discussion starts on page 336.) DIF: Demonstration REF: Chapter 10 11. ANS: |
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Which of the following is not a counter you can add to the Performance console when you monitor printing activity? a. Jobs b. Out Of Paper Errors c. Offline Errors d. Total Pages Printed
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Definition
ANS: C EXPLANATION: Offline Errors is not a Performance console counter that can be added to the Performance console. If you needed to monitor information about when a printer is offline, you use the Not Ready Errors counter. All of the other answers are valid counters that can be used in the Performance console to monitor printing. (Discussion starts on page 341.) DIF: Demonstration REF: Chapter 10 |
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While using the Performance console to monitor printing, you notice that the Job Errors counter for a high-performance laser printer is 15. What does this tell you? a. Since the spooler was started, 15 Job Errors have been recorded. b. Since the printer was last offline, 15 Job Errors have been recorded. c. Since you started monitoring the printer, 15 Job Errors have been recorded. d. The number of actual errors experienced by print jobs is 15.
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Definition
ANS: A EXPLANATION: The Job Errors counter specifies the number of Job Errors that have been recorded since the spooler was started. The answers “Since the printer was last offline, 15 Job Errors have been recorded” and “Since you started monitoring the printer, 15 Job Errors have been recorded” are incorrect. The number of Job Errors is measured from the last time the spooler was started. The answer “The number of actual errors experienced by print jobs is 15” is incorrect. Although this might in fact be the case, a single print job might experience multiple errors and only record a single Job Error, so it is not a reliable gauge of the number of actual errors experienced by print jobs. (Discussion starts on page 341.) DIF: Application REF: Chapter 10 |
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You create four logical printers called SALES, RESEARCH, MARKETING, and MANAGEMENT. You assign the SALES printer a priority of 10, The RESEARCH PRINTER a priority of 8, the MARKETING printer a priority of 5, and the MANAGEMENT printer a priority of 2. If a document is sent to each of the logical printers at exactly the same time, which one will print first? a. MANAGEMENT b. MARKETING c. SALES d. RESEARCH
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Definition
ANS: C EXPLANATION: In terms of printer priority, the highest value that can be assigned to a printer is 99, and the lowest is 1. In this scenario, the SALES printer has the highest priority. (Discussion starts on page 339.) DIF: Application REF: Chapter 10 |
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The laser printer on the third floor has failed. To provide users with some printing capability, you decide to redirect the logical printer for the failed printer to the laser printer on the second floor. What happens to print jobs that are already printing? a. They are restarted and placed at the beginning of the print queue. b. They are restarted and placed at the end of the print queue. c. The portion of the job that has not yet been output on the original printer is sent to the new printer. d. They are not printed.
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Definition
ANS: D EXPLANATION: When a printer is redirected, any job that is printing at the time of the redirection is not redirected to the new printer. The print job must be resent. The other answers are incorrect. (Discussion starts on page 340.) DIF: Application REF: Chapter 10 |
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You have created a printer on a Windows Server 2003 system. During the creation process, you shared the printer out, but now you want to configure the printer so it is not listed in Active Directory. Which of the following is the correct way to do this? a. Select the printer icon in the Printers And Faxes window and, from the File menu, select Properties. In the General tab, clear the List In The Directory check box. b. Select the printer icon in the Printers And Faxes window. Right-click the icon, and deselect List In The Directory on the menu. c. Select the printer icon in the Printers And Faxes window and, from the File menu, select Sharing. Clear the List In The Directory check box. d. Locate the corresponding printer object in Active Directory Users And Computers, and delete or disable it.
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Definition
ANS: C EXPLANATION: For a printer to not be listed in Active Directory, the List In The Directory check box in the Sharing tab of the printer’s properties must be cleared. You can access this tab by selecting the printer icon in the Printers And Faxes window and selecting Sharing from the File menu. The answer “Select the printer icon in the Printers And Faxes window and, from the File menu, select Properties. In the General tab, clear the List In The Directory check box” is incorrect. The List In The Directory check box is in the Sharing tab, not the General tab. The answer “Select the printer icon in the Printers And Faxes window. Right-click the icon, and deselect List In The Directory on the menu” is incorrect. You cannot clear the List In The Directory option in this way. The answer “Locate the corresponding printer object in Active Directory Users And Computers, and delete or disable it” is incorrect. When a printer is listed in Active Directory, a printer object for it is not created in Active Directory. Therefore, there is no Active Directory printer object that can be deleted through Active Directory Users And Computers. (Discussion starts on page 330.) DIF: Application REF: Chapter 10 |
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You have created a printer called SALES LASER on the SALES server. What is the default share name for the printer? a. SALESLASER b. SALES LA c. SALESLAS d. SALESSALESLASER
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Definition
ANS: C EXPLANATION: When you first share out a printer, the default share name is the first eight nonblank characters of the printer name. In this case, because the printer name is SALES LASER, the default share name uses SALES, ignores the space, and then uses the first three characters of the second word, LAS. The result is SALESLAS. All of the other answers are incorrect. (Discussion starts on page 326.) DIF: Application REF: Chapter 10 |
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After you create a new printer and share it out, users can start printing to the device even if you have not made any permission assignments for the printer. How is this possible? a. The default permission assignment for a newly created printer is Everyone, Full Control. b. The default permission assignment for a newly created printer is Everyone, Print. c. The default permission assignment for a newly created printer is Domain Users, Print. d. The default permission assignment for a newly created printer is Domain Users, Full Control.
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Definition
ANS: B EXPLANATION: When you create a printer on a Windows Server 2003 system, the Everyone special identity is assigned the Print permission. This enables users to start printing to a newly created printer without any additional permission assignments. All of the other answers are incorrect. (Discussion starts on page 335.) DIF: Application REF: Chapter 10 |
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You have created a printer pool of three printers: HPLASER1, HPLASER2, and HPLASER3. Three users print to the printer pool at exactly the same time. If one of the jobs is significantly larger than the others, which of the printers will the print job be output from? a. HPLASER1 b. HPLASER2 c. HPLASER3 d. There is no way of knowing.
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Definition
ANS: D EXPLANATION: When you create a printer pool, which printer services a particular job has nothing to do with the size of the job. All of the other answers are incorrect. (Discussion starts on page 338.) DIF: Application REF: Chapter 10 |
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Your manager has asked you to configure the company’s Windows Server 2003 system so users in the Sales department can be charged for the use of a high-resolution color laser printer to which the department has exclusive access. Which of the following are you most likely to do to achieve this? a. Implement auditing on the color printer. b. Use the Performance console to monitor printer usage. c. Enable disk quotas for the spool directory. d. Configure the properties of the printer so printed documents are kept after they have been printed.
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Definition
ANS: B EXPLANATION: By using the Total Jobs Printed or Total Pages Printed counters, you can get an accurate total for the printer usage. The answer “Implement auditing on the color printer” is incorrect. Although you can implement auditing to track how many jobs are printed, this approach is less than ideal because a number of events can be created for a single print job. The answer “Enable disk quotas for the spool directory” is incorrect. Disk quotas are implemented on a volume, not on the directory level. They would not be an accurate measure of printer usage anyway. The answer “Configure the properties of the printer so printed documents are kept after they have been printed” is incorrect. Keeping jobs that have printed is an option in the Advanced tab of a printer’s properties, but this would involve keeping a number of potentially large print jobs on the disk, which is not a great use of available disk space. (Discussion starts on page 340.) DIF: Application REF: Chapter 10 |
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You have installed a laser printer and connected it directly to the network. You created logical printers on 7 of 10 Windows 98 workstations and configured the logical printers to point to the newly installed printer. When the printer runs out of paper, which systems receive the error message generated by the printer? a. All PCs on the network b. All PCs that are connected to the printer c. All PCs that currently have jobs in the print queue d. Only the PC that is printing a job or has a job at the front of the print queue
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Definition
ANS: D EXPLANATION: When you are not using a print server, each system that prints to the printer does so with no knowledge of the other users of the printer. If the printer generates an error message, it appears only on the system that is printing the current job. All of the other answers are incorrect. (Discussion starts on page 325.) DIF: Application REF: Chapter 10 |
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You are the network administrator for a small book distribution company. The network comprises 2 Windows Server 2003 systems, 3 Windows 2000 Professional workstations, and 11 Windows 98 systems. The company uses two laser printers that are connected directly to the network. One of the Windows Server 2003 systems is configured as the print server for both printers. You have subscribed to an e-mail notification system provided by the printer manufacturer, which informs you that new printer drivers are available for Windows 98 and Windows Server 2003. No new drivers are available for Windows 2000. Which of the following procedures do you follow to install and update the printer drivers? a. On the Windows Server 2003 systems, update the drivers for both Windows Server 2003 and Windows 98. In addition, install the Windows 98 drivers on the client systems. b. On the Windows Server 2003 systems, update the drivers for both Windows Server 2003 and Windows 98. c. On the Windows Server 2003 systems, update the drivers for both Windows Server 2003 and Windows 98. Select the Automatic Update Of Clients option in the Sharing tab of the printer’s properties. d. Install the new Windows 98 drivers on the Windows 98 client systems. Install the Windows Server 2003 drivers on the server.
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Definition
ANS: A EXPLANATION: You must install the new driver on both the client and the server because client computers running Windows 95 or Windows 98 do not check for updated printer drivers after the initial download of the driver. Therefore, if a new driver is available, it must be installed on both the server and the client systems. The answer “On the Windows Server 2003 systems, update the drivers for both Windows Server 2003 and Windows 98” is incorrect. You would need to install the new driver on the client systems as well. The answer “On the Windows Server 2003 systems, update the drivers for both Windows Server 2003 and Windows 98. Select the Automatic Update Of Clients option in the Sharing tab of the printer’s properties” is incorrect. There is no Automatic Update Of Clients option in the Sharing tab of a printer’s properties. The answer “Install the new Windows 98 drivers on the Windows 98 client systems. Install the Windows Server 2003 drivers on the server” is incorrect. You would need to update the drivers for Windows 98 on the server system as well. (Discussion starts on page 330.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a bank. The network comprises 3 Windows Server 2003 systems, 23 Windows 98 client systems, 3 Windows NT 4 systems, and 14 Windows XP Professional systems. You have one laser printer that is connected directly to the network. One of the servers is configured as a print server for the printer, and the Windows 98 and Windows XP Professional systems all have a logical printer configured that connects to the printer via the print server. The Windows NT 4 workstation systems print directly to the printer across the network. You have just purchased a new printer and are in the process of configuring it. The users on the Windows NT 4 workstation systems do not need to access it. The new printer will be attached directly to the print server by a parallel interface. What platforms do you install drivers for when you configure the printer? a. Windows Server 2003 b. Windows Server 2003 and Windows 98 c. Windows Server 2003, Windows XP Professional, and Windows 98 d. Windows Server 2003 and Windows XP Professional
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Definition
ANS: C EXPLANATION: A driver must be installed for every operating system that will access the printer through the print server. The fact that the printer is directly attached to the print server does not change this requirement. All of the other answers are incorrect. (Discussion starts on page 330.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a large department store. The network comprises 3 Windows Server 2003 systems and 134 workstations, and 47 of those workstations are configured as point-of-sale terminals. There are 27 printers, all of which are connected directly to the network. Each of the seven customer service desks has a PC and a color laser printer. The PCs are for customers to browse the company’s online catalog and to print product information sheets. However, your manager has learned that someone might be using one of the PCs and color laser printers to print personal material after hours. He asks you to enable auditing on the printer to determine if this is indeed the case. You enable auditing on the printer, but when you review the Security log the following evening, there are no entries of any kind, even though you know that legitimate printing was done during the day. What is the most likely cause of the problem? a. Audit events are not recorded in the Security log. b. Users are creating print jobs as the special identity Everyone and are therefore not subject to auditing. c. You cannot audit successful print jobs—only failed print jobs. d. Object auditing might not be enabled.
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Definition
ANS: D EXPLANATION: For printer auditing to work, you must enable the Audit Object Access policy. If you do not, no events of any type are recorded. The answer “Audit events are not recorded in the Security log” is incorrect. Audit events are recorded in the Security log of Event Viewer. The answer “Users are creating print jobs as the special identity Everyone and are therefore not subject to auditing” is incorrect. Special identities are not exempted from auditing. The answer “You cannot audit successful print jobs—only failed print jobs” is incorrect. You can audit both failed and successful print jobs. (Discussion starts on page 343.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a sporting goods wholesaler. The network comprises 2 Windows Server 2003 systems, 23 Windows 98 workstations, and 4 Windows 2000 Professional workstations. The company has two high-speed laser printers that are connected directly to the network. A user with a Windows 98 workstation reports that he is having problems printing from Microsoft Word. When you visit the user’s workstation, you discover that he cannot print from any other application on the workstation either, even though he was able to earlier in the day. You log on as yourself, attempt to print, and are able to do so. In addition, the user at the next desk, who is also using a Windows 98 workstation, is able to print from Word and Microsoft Excel to the same printer that the user is attempting to print to. What is the most likely cause of the problem? a. The printer driver on the user’s workstation is corrupted. b. A job-specific printer configuration is preventing the user from printing. c. The printer driver on the server has become corrupted. d. The user has become disconnected from the printer.
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Definition
ANS: D EXPLANATION: Even though it might not be apparent, the most likely answer based on a process of elimination is that the user has become disconnected from the printer. If the user logs back on again, the printer will probably be reconnected and the user will be able to print. The answer “The printer driver on the user’s workstation is corrupted” is incorrect. If you are able to print while logged on with your user ID, the printer driver on the workstation is most likely not corrupted. The answer “A job-specific printer configuration is preventing the user from printing” is incorrect. Although a job-specific printer configuration might prevent a user from printing, the user has tried to print from two different applications, so this is unlikely to be the problem because the incorrect job specification would have to be the same in both applications to prevent the user from printing. The answer “The printer driver on the server has become corrupted” is incorrect. Given that you and the user at the next desk are both able to print to the printer, it is unlikely that the printer driver on the server has become corrupted. (Discussion starts on page 344.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a stock brokerage. The network comprises 2 Windows Server 2003 systems and 57 Windows XP Professional workstations. You have three network-attached printers that are hosted by one of the Windows Server 2003 systems that is configured as the print server. Two of the printers are Hewlett-Packard LaserJet 4050s and are named Accounts and Admin. The third printer is a Hewlett-Packard DeskJet printer, which is called Publish. The Accounts and Publish printers are on the first floor of the building, and the Admin printer is on the second floor. One morning, a user from the Accounting department reports that her print job has stopped coming out of the Accounts printer, with only 43 of 75 pages printed. Fourteen other jobs are in the print queue behind the job that has stopped. You check that print queue and find that the print job indeed appears to be stuck in the print queue, with only half of it printed. You determine that the printer has actually stopped printing altogether and will not even print a test page. You check the print queue again and find that there are now 21 print jobs in the print queue. Which of the following do you do next? a. Redirect the logical printer to the Admin printer. Tell the user to collect the rest of the job from the Admin printer. Notify all of the users of the Accounts printer that their print jobs will be printed on the Admin printer. b. Redirect the logical printer to the Admin printer. Tell the user to resend her print job to the queue. Notify all of the users of the Accounts printer that their print jobs will be printed on the Admin printer. c. Redirect the logical printer to the Publish printer. Tell the user to resend her print job to the queue. Notify all of the users of the Accounts printer that their print jobs will be printed on the Publish printer. d. Redirect the logical printer to the Publish printer. Tell the user to collect the rest of her job from the Publish printer. Notify all of the users of the Accounts printer that their print jobs will be printed on the Publish printer.
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Definition
ANS: B EXPLANATION: When you have a problem such as this, you can use redirection to send the jobs from the print queue to another printing device. However, the printing device that you send the jobs to must use the same printer driver as the original device, and any job that is partially printed must be resent. In this example, only the Admin printer is of the same type as the Accounts printer. The answer “Redirect the logical printer to the Admin printer. Tell the user to collect the rest of her job from the Admin printer. Notify all of the users of the Accounts printer that their print jobs will be printed on the Admin printer” is incorrect. The user must resend the print job that was partially printed. The answers that include redirecting the logical printer to the Publish printer are incorrect. The Publish printer is a completely different type of printer and would not use the same drivers as the original printer. (Discussion starts on page 340.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a large real estate company. You have configured two logical printers with one physical printing device. One logical printer called RESIDENTIAL is assigned to the residential sales team. The other, called COMMERCIAL, is assigned to the commercial sales team. You assign the COMMERCIAL printer a priority of 10 and the RESIDENTIAL printer a priority of 1. There are currently seven jobs in the RESIDENTIAL print queue. What happens when a print job is sent to the COMMERCIAL print queue? a. The currently printing job is paused, and the print job from the COMMERCIAL queue is printed. b. The currently printing job is completed, and then the print job from the COMMERCIAL queue is printed. c. All of the jobs in the RESIDENTIAL queue are printed, and then the job from the COMMERCIAL queue is printed as long as no other jobs are added to the RESIDENTIAL queue in the meantime. d. All of the jobs and any additional jobs in the RESIDENTIAL queue are printed. When there are no outstanding jobs in the RESIDENTIAL queue, the job from the commercial queue is printed.
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Definition
ANS: B EXPLANATION: Jobs sent to a higher-priority logical printer (1 is the lowest, 99 the highest) take precedence over jobs in a queue for a lower-priority logical printer. However, when a job from a higher-priority queue is sent to the printer, if a job from a lower-priority queue is already printing, that job is allowed to finish before the higher-priority job is printed. The answer “The currently printing job is paused, and the print job from the COMMERCIAL queue is printed” is incorrect. The currently printing job is allowed to finish first. The answers “All of the jobs in the RESIDENTIAL queue are printed, and then the job from the COMMERCIAL queue is printed as long as no other jobs are added to the RESIDENTIAL queue in the meantime” and “All of the jobs and any additional jobs in the RESIDENTIAL queue are printed. When there are no outstanding jobs in the RESIDENTIAL queue, the job from the COMMERCIAL queue is printed” are incorrect. The COMMERCIAL queue has a higher priority, so jobs in that queue are printed before other jobs in the RESIDENTIAL queue. (Discussion starts on page 339.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a small computer distributor. The network comprises a single Windows Server 2003 system, which is configured as a domain controller, and 17 Windows XP Professional workstations. There is a single high-performance laser printer, which is directly connected to the network. The Windows Server 2003 system acts as a print server for the device, with a single logical printer. You are due to take a week’s vacation, and although you anticipate few problems, you want to give a user with some technical expertise the ability to pause and restart the printer if a printing problem arises. You also want to allow him to manage jobs in the print queue other than his own. To give him the necessary rights, you want to make a single group assignment for the user. If possible, though, you do not want to add him to a group that grants him more rights than he needs. Which of the following predefined Active Directory groups do you add him to? a. Print Operators b. Administrators c. Power Users d. Print Managers
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ANS: A EXPLANATION: Of the groups listed, only the Administrators and Print Operators are assigned the Manage Printers permission on a Windows Server 2003 domain controller. You do not want to make the user a member of the Administrators group because he would receive more rights than he needs. Therefore, you should add him to the Print Operators group. The Power Users group is found only on Windows Server 2003 systems that are not domain controllers. Print Managers is not a predefined Active Directory group on a Windows Server 2003 system. (Discussion starts on page 335.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a media publishing company. The network comprises 2 Windows Server 2003 systems, 15 Windows 98 systems, and 10 Windows XP Professional systems. You have one high-performance laser printer, which is connected directly via a parallel connection to one of the Windows Server 2003 systems that is configured as a print server. One morning, a user with a Windows 98 system reports a problem with printing. She can send the job, but when the job is printed, it is simply a collection of blank pages. While investigating, you successfully print a test page from an application on the print server to which the printer is directly connected. Which of the following areas have you not eliminated as possible sources of the problem? a. The physical printing device b. Available disk space on the server c. The spooler service d. Printer drivers
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ANS: D EXPLANATION: When you print from the server, you are using a Windows Server 2003 printer driver. When the user prints, she is using a Windows 98 printer driver. Therefore, by printing directly from the server, you are not proving that the Windows 98 printer drivers are not corrupt. You are however, proving that the physical printing device, the spooler service, and the available disk space on the server are not the source of the problem. (Discussion starts on page 344.) DIF: Synthesis REF: Chapter 10 |
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You are the network administrator for a pharmaceutical company. The network comprises 4 Windows Server 2003 systems and 205 Windows XP Professional client computers. Three of the servers are configured as domain controllers. The fourth server is configured as a member server and is the sole print server for the company. The company has five divisions: Sales, Research, Manufacturing, Distribution, and Administration. Users in the Research department print large reports from a database system that was developed in-house. For some reason, these large print jobs often get stuck in the print queue and prevent other users in the department from printing. The developer responsible for the application, who is also based in the Research department, is looking into the problem. In the meantime, you give another person from that department the ability to delete print jobs for himself and other users in the department from the print queue, which you hope will reduce the number of calls to the support desk. However, you do not want them to be able to make any configuration changes to the printer itself. At the same time, you want to give the developer the ability to modify printer properties so he can attempt to isolate the problem with the database. Company policy dictates that group membership should be used before creating individual permissions to a resource, unless doing so grants a user more rights than he requires. Which of the following statements describes the best way to provide the necessary access? a. Make the developer a member of the Administrators group. Make the nominated user in the Research department a member of the Print Operators group. b. Make the developer a member of the Print Operators group. Make the nominated user a member of the Print Managers group. c. Make the developer a member of the Print Managers group. Make the nominated user a member of the Document Managers group. d. Grant the developer the Manage Printers permission. Make the nominated user a member of the Print Operators group.
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Definition
ANS: D EXPLANATION: On a Windows Server 2003 system that is configured as a member server, the only group that is assigned the Manage Printers permission is Administrators. Making the developer a member of the Administrators group would grant him far more rights than you would want him to have just to manage the properties of a printer. Therefore, it is best to assign his user account the Manage Printers permission. To enable the user to manage print jobs in the queue, making him a member of the Print Operators group is sufficient. The answer “Make the developer a member of the Administrators group. Make the nominated user in the Research department a member of the Print Operators group” is incorrect. Making the developer a member of the Administrators group would grant him too many rights. The answer “Make the developer a member of the Print Operators group. Make the nominated user a member of the Print Managers group” is incorrect. Making the developer a member of the Print Operators group would not provide him with enough rights to modify the configuration of the printer. There is also no such group as Print Managers. The answer “Make the developer a member of the Print Managers group. Make the nominated user a member of the Document Managers group” is incorrect. Print Managers and Document Managers are not recognized built-in groups on a Windows Server 2003 system. (Discussion starts on page 335.) DIF: Synthesis REF: Chapter 10 |
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