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MOA Exam 2 Study
MOA Class material
41
Management
Undergraduate 2
04/14/2008

Additional Management Flashcards

 


 

Cards

Term
Effective Leaders
Definition
-Concerned with needs of subordinates

-Motivate individuals to accomplish goals

-Establish a common focus

-Agreeable
Term
Ineffective Leaders
Definition
-Restrict flow of ideas between subordinates and the top

-Subordinates not given due credit

-Self-Interested

-No clear plan to achieve goals
Term
Trait Theories of Leadership
Definition
-Old view that personality traits stable over time explained effectiveness as leader

-Little empirical support

-Great Person Theory

-Charismatic Leadership Theory
Term
Behavior-Based Theories of Leadership
Definition
-Behaviors associated with Fair leaders

-Fair Minded

-Comprehension of public role of leadership

-Flexibility in leadership style
Term
Outcome Fairness
Definition
-Equality

-Status Quo

-Equity

-Need Based
Term
Process Fairness
Definition
-Consistently applied rules

-Impartial decision making

-People treated with dignity, respect

-Outcomes perceived as fair are accepted more readily
Term
Corporate/Organizational Social Responsibility
Definition
-Enlightened Self-Interest

-Stewardship
Term
Responses to OSR related Crises
Definition
-Destructive

-Obstructive

-Proactive

-Accommodative
Term
Leadership Styles
Definition
-Coercive

-Authoritative

-Pacesetting

-Coaching

-Affiliative

-Democratic
Term
Sources of Power
Definition
-Formal Structural Power

-Formal/Position Power

-Rewards/Promise Power

-Coercion/Threat Power

-Personal Sources

-Persuasive Power

-Information/Expert Power

-Referent Power
Term
Conditions for fostering Organizational Politics
Definition
- Uncertainty

- Limited Resources
Term
Vision
Definition
Forward looking statement identifying a firm's long-term status
Term
Mission
Definition
Declaration of fundamental values and purpose of firm
Term
Strategy Diamond
Definition
Arenas



Staging Economic Logic Vehicles




Differentiators
Term
SWOT
Definition
Internal:
-Strengths
-Weaknesses
External:
-Opportunities
-Threats
Term
PESTeL
Definition
Environments:

-Political

-Economic

-Socio-Cultural

-Technological

-Legal
Term
Sources of Competitive Advantage
Definition
-Product Differentiation

-Low-Cost Product
Term
Impact of Historical Strategy
Definition
-Analyze the changes that occurred

-Determine the variables at work

-Make appropriate changes going forward
Term
Definition: Organizational Structure
Definition
formal configuration between groups and individuals regarding the allocation of:

-Tasks

-Authority

-Responsibility
Term
Dimensions of Structure Revealed by Organizational Chart
Definition
-Chain of Command

-Tall vs. Flat

-Division of Labor

-Span of Control

-Wide vs. Narrow
Term
Dimensions of Structure NOT revealed by Organizational Chart
Definition
-Formalization

-Centralization vs. Decentralization
Term
Advantages of Centralization
Definition
-Decisions made with "Big Picture" in mind

-Faster decisions
Term
Advantages of Decentralization
Definition
-Creates Leaner Organization

-Decisions made by those closest to the problems
Term
Goals of Structure
Definition
-Efficiency

-Coordination

-Adaptability/Flexibility
Term
Methods of Structuring
Definition
-Functional

-Divisional

-Hybrid

-Matrix

-Virtual

-Modular
Term
Functional Structuring
Definition
-Grouping by skills, tasks, field, etc.

-Cost-based Budget

-Strengths
-Economies of Scale
-In-depth skill development
-Use less expense and labor
-Weaknesses
-Slow Decision making
-Poor inter-unit coordination
Term
Divisional Structuring
Definition
-Grouping by product line, geography, segment ,etc.

-Strengths
-Adaptability to differences among divisions
-Faster decision making

-Weaknesses
-Reduced economies of scale
-Competition between divisions
Term
Matrix Structuring
Definition
-Grouping by Function and Division

-Strengths
-Coordination
-Suited for complex, changing environments

-Weaknesses
-Dual Authority
-Accountability unclear
-Time consuming
Term
Virtual Structuring
Definition
-Outsource core functions

-Each participant contributes only core competencies

-eg. Movie making
Term
Modular Structuring
Definition
Outsource non-core functions
Term
Coercive Bureaucracies
Definition
-Top-down directives

-Minimize dependence on humans as they are risk factors

-Effectiveness evaluated on performance standards set at top
Term
Enabling Bureaucracies
Definition
-Draw from human expertise

-Effectiveness evaluated on a design's usefulness to others
Term
Types of Social Networks
Definition
-Communication

-Advice

-Trust
Term
Social Capital
Definition
-Resources available through personal & business relationships
Term
Closed Networks
Definition
-Foster trust and cooperation

-Limited autonomy and no novel information
Term
Open Networks
Definition
-New information and Autonomy

-Risky and dependent on connectors
Term
Roles in Social Networks
Definition
-Central Connector

-Boundary-Spanner

-Information Broker

-Peripheral Specialist
Term
Functions of Culture
Definition
-Internal Integration

-External Adaptation
Term
Iceberg Metaphor of Culture
Definition
Visible:

-Artifacts: used to infer about company's culture

Not Visible:

-Values: beliefs about management and business practices


-Assumptions: aspects of life that underlie values
Term
Value of Culture
Definition
-Coordination

-Commitment

-Channeling
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