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MIS
MIS-Test 1- Ch.1
53
Bartending
Undergraduate 4
09/22/2010

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Term
All of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated
Definition
Digital Firm
Term
Set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
Definition
Business processes
Term
What are these examples of: developing a new product, generating and fulfilling an order, creating a marketing plan, and hiring an employee
Definition
Business processes
Term
What are these examples of: intellectual property, core competencies, and financial and human assets
Definition
Key corporate assets
Term

T/F

Digital firms sense and respond to their environments more rapidly than traditional firms.

Definition
True
Term
Service industries such as: fianance, insurance, and real estate would not be able to survive if it wasn't for-
Definition
info systems
Term
Today there is a growing interdependence between the ability to use information technology and ability to implement corporate strategies and to achieve
Definition
corporate goals
Term
Firms invest in info systems to achieve six strategic business objectives
Definition
1. Operational excellence
2. Creating new opportunities
3. Customer and supplier intimacy
4. Improved decision making
5. Competitive advantage
6. Survival
Term
T/F
Info systems have made it possible for managers to use real-time data from the marketplace when making decisions
Definition
True
In previous years they had to rely on forecasts and guesses
Term
Why is investing in Info systems and technology necessities of doing business?
Definition
They are core to survivial
Term
Business model
Definition
How a company produces, delivers, and sells a product or service to create wealth
Term
Why has Toyota become the world's largest auto maker?
Definition
Because of its high efficiency and quality
Term
Consists of all the hardware and software that a firm needs to use in order to achieve its business obj's
Definition
Information Technology (IT)
Term
Set of interrelated components that collect, process- is key, store, and distribute information
Definition
Info System
Term
Data shaped into a form that is meaningful and useful to human beings
Definition
Information
Term
Raw facts
Definition
Data
Term
Four activities produce information:
Definition
Input, Processing, Output, and Feedback
Term
This captures raw data from organiz or external environment
Definition
Input
Term
Converts this raw input (data) into meaningful form
Definition
Processing
Term
Transfers processed info to people or activities that use it, graphs, report, etc.
Definition
Output
Term
Output returned to appropriate members of organiz to help evaluate or correct input stage
Definition
Feedback
Term
Ability to combine information from internal and external sources and then use data to make better decisions to improve organiz
Definition
Info systems literacy
Term
Ability to understand and use a computer; focuses primarily on knowledge of information technology
Definition
Computer literacy
Term
Deals with behavioral issues as well as technical issues surrounding the development of info systems. Also, it the study of info systems focusing on their use in business and management
Definition
MIS
Term
What are the key elements of an organization:
Definition
People, structure, business processes, politics, and culture
Term
Levels in a firm: From bottom to top
Definition
Operational mngmt
Middle mngmt
Senior mngmt
Term
_____ and ______ are organized in a hierarchical structure.
Definition
Authority and responsibility
Term
Responsible to monitor the daily activities of the business and make reports available
Definition
Operational mngmt
Term
This involves formal and informal rules that developed over time for accomplishing various tasks
Definition
Unique business processes
Term
Fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members
Definition
Culture
Term
_______ is the basis for organizational politics.
Definition
Conflict
Term
One of the many tools managers use to cope with change
Definition
Info tech
Term
Physical equipment used for input, processing and output activities in an info system
Definition
Computer hardware
Term
Detailed, preprogrammed instructions
Definition
Computer software
Term
Software governing the organiz of data on physical storage media
Definition
Data mngmt technology
Term
Software and hardware that enables you to transmit data from one place to another
Definition
Networking and telecommunications technology
Term
Links two or more computers to share data or resources
Definition
Network
Term
All of these technologies and the people necessary to support of them, are the resources shared throughout the organization and constitutes the platform that system is built on.
Definition
IT infrastructure
Term
From a business perspective, info systems are part of a series of __________ activities for acquiring, transforming, and distributing information that managers can use to make decisions
Definition
Value adding
Term
True/False
It helps the firm increases revenue and/or decreases costs by providing information that helps managers make better decisions that improves the execution of business decisions.
Definition
True
Term
This is systematically acquired and transformed through stages that add value to that information
Definition
Raw data
Term
T/F
Information technology does not always by itself guarantee good returns
Definition
True
There is considerable variation in the return firms receive
Term
In order for certain info technology or updated technology, a business has to do what?
Definition
Adopt a new business model that suits the new technology
Term
In order for certain info technology or updated technology, a business has to do what?
Definition
Adopt a new business model that suits the new technology
Term
Assets required to derive value from a primary investment
Definition
Complimentary assets
Term
Appropriate business model, efficient business processes, distributed decision-making rights- these are examples of
Definition
Organizational investments
Term
Incentives for management innovation
Teamwork and collaborative work environments: are examples of
Definition
Managerial investments
Term
The internet and telecommunications infrastructure
Technology standards: are examples of
Definition
Social investments
Term
Computer science, mngmt science, and operations research
Definition
Technical approach
Term
Psychology, economics, and sociology
Definition
Behavioral approach
Term
Psychology, economics, and sociology
Definition
Behavioral approach
Term
Does the behavioral approach ignore technology?
Definition
No
Term
Combines computer science, mngmt science, operations research, and practical orientation with behavioral issues
Definition
Sociotechnical view
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