Shared Flashcard Set

Details

MIS ch 6-8
ch 6-8
51
Management
Undergraduate 3
04/11/2010

Additional Management Flashcards

 


 

Cards

Term
e-procurement
Definition
electronic purchasing
Term
e-commerce
Definition

process of buying, selling, transferring, serving, or exchanging products, services, or info via computer networks, including the Internet

aka e-business

Term
pure EC
Definition

product, process and delivery agent are all digital (whereas traditionally were all physical)

 

Term
-click-and-mortar (click-and-brick) organizations
Definition

conduct some e-commerce, yet primary business is in the physical world (ex: Godiva)

                -many people expect traditional / physical companies to offer some forms of EC

                                -ex: your bank, airline, Godiva online

Term
B2C
Definition

also known as e-tailing

-electronic retailing: direct sale of goods and services through electronic storefronts designed around electronic catalog format and/or auctions

Term
C2B
Definition

consumers make a need for a product or service known, and suppliers compete to provide it (ex: Priceline.com: customer names product/service and price Priceline tries to find a supplier to fulfill stated need)

Term
auction
Definition

competitive process in which seller solicits bids from buyers of buyer solicits bids from sellers

                -prices are determined by competitive bidding

                -increase revenues for sellers by broadening customer base and shortening cycle time

                -benefits for buyers: opportunity to bargain for lower prices and not having to travel

                                -Internet allows for lower admin costs, more buyers and sellers

Term
forward auctions
Definition

auctions that sellers use as a selling channel to potential buyers

                                                -buyers bid continuously highest bidder wins

                                                -Ebay.com conducts mostly forward auctions

- type one: one to liquidate existing inventory customers seek lowest price on widely available goods or services

-type two: increase marketing outreach and efficiency: customers seek access to unique products or services

Term
e-tailing
Definition

retailing online

-provides ability to offer customized p and s to individual customers at a reasonable price and fairly past

                                -reduces costs 20 – 40% by conducting a lot of the business electronically

Term
benefit of ecommerce
Definition
customization and personalization
Term

                                -resolving conflicts within click-and-mortar organizations

Definition

-conflict with offline operations when established company decides to sell direct online

-pricing p and s, allocation of resources, logistics

Term
e-tailing issues
Definition

resolving channel conflict

                                -resolving conflicts within click-and-mortar organizations

                                -organizing order fulfillment and logistics

                                -determining viability and risk of online e-tailers

                                -identifying appropriate revenue models

Term
sell-side marketplace:
Definition
organizations attempt to sell their p o s to other organizations electronically from their own private e-marketplace and/or from third-party site
Term
buy-side marketplace:
Definition

organizations attempt to buy needed p or s electronically

                -reverse auction

Term
vertical exchanges for direct materials
Definition
direct materials (materials that are inputs to manufacturing) are traded usually in large quantities in an environment of long-term relationship systematic sourcing
Term
vertical exchanges for indirect materials:
Definition

indirect materials for one industry are purchased on an as-needed basis (spot sourcing)

                -buyers and sellers may not even know each other

                -prices constantly change based on supply and demand

Term
horizontal exchanges
Definition

many-to-many e-marketplaces for indirect materials used by any industry

                -quantities usually not very large

                -prices are fixed or negotiated

Term
functional exchanges
Definition

needed services such a temp help or extra space are traded on an as-needed basis

Term
e-government
Definition

use of Internet technology and e-commerce to deliver information and public services to citizens, business partners and suppliers of gov’t entities, and people who work in the public sector

Term
-C2C commerce
Definition

exploding on auction sites

                -also through classified ads and personal services (lawyers, dating services, investment advisors)

                -support services: PayPal.com helps prevent fraud

Term
affiliate marketing
Definition

an organization refers customers to the selling company’s website

-also: search engine ads, viral marketing, newspaper ads, advergaming (using games to advertise)

Term
electronic payments systems
Definition
online banking, biller direct and bill consolidator
Term
e-wallets
Definition

wallet stores financial info so it does not have to be reentered

-if wallet is stored on the vendor’s site, it does not have to travel on the Net for each purchase more secure

Term
virtual credit card
Definition

shop with an ID number and password instead of a credit card number 

Term

-ethical and legal issues in e-business

Definition

-privacy

                -web tracking

                -loss of jobs

Term
ubiquity
Definition
computing is available anywhere at any time
Term
improvement of bandwidth
Definition

3G and 4G

Term

                -the Centrino chip

Definition

-connection device to WLAN

                                -low usage of electricity more work on a single battery charge

                                -high level of security

Term
mobile commerce
Definition

any e-commerce or e-business done in a wireless environment

Term
m commerce benefits
Definition

intangible

provides convenience and efficiency benefits

                -can also lead to core competencies and competitive advantage

 

Term
barriers to growth for WiFi
Definition
cost and security
Term
location-based commerce (l-commerce
Definition

-location: determining the position of a person or thing

                                -navigation: plotting a route from one location to another

                                -tracking: monitoring movement of person or thing along the route

                                -timing: determining the precise time at a specific location

Term
global positioning system (GPS):
Definition
wireless system that uses satellite to enable users to determine where the GPS device is located anywhere on Earth
Term
geographic information system (GIS):
Definition

latitude and longitude inserted onto a digital map

                -integrates GPS data onto digitized map displays

Term
telematics
Definition

integration of computers and wireless connections in order to improve information flow

-using mobile telemetry technicians can diagnose from a distance maintenance problems in equipment

Term

-issues holding back location-based commerce

Definition

accuracy

                -cost-benefit justification

                -bandwidth of GSM networks

                -invasion of privacy

Term
-pervasive computing
Definition

virtually every object has processing power with wireless or wired connections to a global network

Term
-radio frequency identification (RFID):
Definition

technology that uses radio waves to identify items

                -consists of a RFID tag and a RFID reader

Term
-wireless sensor networks (WSNs):
Definition

networks of interconnected, battery-powered, wireless sensors called motes

Term
-mesh network
Definition

composed of motes,, where each mote “wakes up” or activates for a fraction of a second when it has data to transmit then relays data to nearest neighbor

                -data is moved instead of transmitted

Term
Web 2.0:
Definition

advanced internet technology and applications including blogs, wikis, RSS, etc

Term
web 2.0 characteristics
Definition

-ability to tap into collective intelligence of users

                                -making data available in new or never-intended ways

                                -user-generated and controlled content

                                -presence of light-weight programming techniques

                                -digital democracy

                                -major emphasis on social networking

                                -new business models are rapidly and continuously being created

Term
-disruptors
Definition

companies that facilitate person-to-person lending change to lending business

                -disrupt and reorder markets or even industries

                -people can now be both publishers and consumers of content with disrupts traditional media

Term
-virtual world
Definition

user-defined 3D world in which people can interact, play, and do business with the help of avatars

                -ex: Second Life

Term
social network theory
Definition

social relationships in terms of nodes and ties

                                -nodes: individual actors with the networks

                                -ties: relationships between actors

Term
-social marketplace
Definition

-social marketplace acts like an online community harnessing the power of one’s social networks for introducing, buying, and selling of products, services, and resources, including people’s own creations

Term
Web 3.0
Definition

new generation of business applications

                -faster connectivity

                -richer ways of interacting

                -more powerful search engines

                -10 MB of bandwidth

                -more uses of 3D and virtual worlds

                -larger utilization of wireless

Term
semantic web:
Definition

evolving extension of the Web

-web content can be expressed not only in natural language but in a form that can be understood and interpreted by intelligent computer software agents info can be found, shared, and integrated more easily

Term
future threats of Web
Definition

-security concern

                -lack of net neutrality

                -copyright complaints

                -choppy connectivity

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