Shared Flashcard Set

Details

MGT Final
Hope it doesn't happen
74
Management
Undergraduate 2
12/11/2012

Additional Management Flashcards

 


 

Cards

Term
g stands for..
Definition
intellegence aka IQ
Term
Intelligence is a ____ predictor of leadership skills
Definition
moderate
Term
EQ= Emotional intelligence (4 results)
Definition
1. high self awareness
2. motivation
empathy
social skills
Term
Who coined EQ
Definition
Daniel Goleman "IQ gets you in the door, EQ keeps you there"
Term
OCEAN
Definition
openness-curious, open to new ideas
conscientiosuness-organized, sympathetic, punctual
Extraversion
Agreeableness-affable, kind, trusting
Neuroticism
Term
Top 3 OCEAN predictors of leadership
Definition
1. extraversion-strongest correlation to emergence and effectiveness
2. contentious
3. Opennes to experiences
Term
Self-esteem
Definition
indicator of leadership
at peace with self
more likelly to support subordinates
Term
Ecpectancy Theory (3)
Definition
1. effort leads to high performance
2. high performance is rewarded
3. rewards are valuable
Term
taller people
Definition
have more self esteem and project greater charisma
Term
6 important traits of leaders
Definition
integrity
contentious
self-esteem
opennes to experience
intelligence
extraversion
Term
Needed leadership traits...
Definition
vary situationally
Term
task oriented leaders are __________ in larger companies
Definition
more effective
Term
Situational Leadership
Who?
What?
Definition
change own behavior to meet demands
Hersey and Blanchard
Term
Recommended Leadership styles (situational) INSERTGRAPHHEE
Definition
[image]
Term
employee readiness
Definition
combination of competence and commitment
key factor in determining style
Term
Path leadership (4) stylesINSERTHERE
Definition
[image]
Term
Transformation (4)
Definition
causes focus on company wellbeing
1. charisma
2. inspirational motivation
3. intellectual stimulation
4. Individua;ized consideration
Term
Transactional (3)
Definition
1. contingent
2. active management by exception\
3. passive management by exception
Term
passize management
Definition
is bad mmmmkay
Term
authentic leadership
Definition
be self aware
everyone has different life experiences
intrespective
high integrity
level 5
Term
programmed decisioncs abide by
Definition
decision rule
Term
3 levels of decision INSERTHERE
Definition
[image]
Term
Rational decision making model (8) INSERTHERE
Definition
[image]
Term
Step to be careful to emphasis in rational model
Definition
generate alternatives
Term
Step to be sure to clarify in the model
Definition
2-make sure criteria are set before seeking solution
Term
Bounded rationality is prone to
Definition
satisficing (do not settle)
Term
Intuitive model
Definition
most effective with
training
experience
knowledge
and applies in high pressure situations where retesting occurs
Term
Creative Decision Process SEEGRAPH
Definition
[image]
Term
Dimensions of creativity (3)
Definition
fluency
flexibility
originality
Term
3 additional proposed interactiosn that cause creativity
Definition
1. 1. personality traits-openness, risk taking
2. attributes-expertise, imagination, motivation
3. Context-encouragement from others, time pressure, and physical structures
Term
Brainstorming benefits
Definition
high idea quotas
involve as many people as possible
wildstorming-impossible idea
Term
5 mentioned decision making challenges
Definition
overconfidence sias
hindisght bias
Anchoring
Framing bias
Escalation of Commitment
Term
2 reasons escalation commitment occurs
Definition
decision maker does not want to admit he or she was wrong
decision makers incorrectly believe spending more time and energy will help to recover loses
Term
Pro Con group individual decision making INSERTGRAPH
Definition
[image]
Term
8 Characteristics of group thinking
Definition
1. illusion of invulnerability
2. collective rationalizations
3, Unquestioned belief in groups inherent morality
4. stereotyped view of out groups
5. direct pressure
6. self-consoreship
7. Illusions of unanimity
8. Emergence of self appointed mindgaurds
Term
illusion of invulnerability
Definition
excessive optimism that encourages them to take extreme risks
Term
colelctive rationalizations
Definition
negative information is downplayed
Term
unquestioned belief in group's inherent morality
Definition
incline members to ignore ethical or moral consequences of their actions
Term
stereotyped views of out groups
Definition
groups discount rivals abilities to make effective responses
Term
direct pressure
Definition
stopping an individual from differing opinion
Term
self-censorship
Definition
members of group minimize their own doubts and counterarguments
Term
illusion of unanimity
Definition
self censorship and direct pressure creates a lack of dissent
Term
emergence of self appinted mindguards
Definition
information that may change groups path is not shared
Term
Groups should (5) TO AVIOD GROUPTHINK
Definition
-discuss symptoms
-assign a rotating devil's advocate
-invite experts and colleagues to get outside opinion
-encourage culture of difference
-debate ethical implications and potential solutions
Term
Individuals should (5) to avoid groupthink
Definition
-monitor own behavior for signs of groupthink and modify
-carefully avoid mindgaurds
-check self for censorship
-avoid putting pressure on other members to conform
-remind members of ground rules for avoiding group think
Term
leaders should (5) to avoid groupthink
Definition
-break the group into subgroups
-have more than one group work on same problem
-remain impartial and refrain from stating preferences
-set a tone that encourages critical valuation
-create anonymous feedback channel wehere all group members can contribute if desired
Term
4 need based motivatio theories
Definition
-maslow's Hierarchy
-Existence, Relatedness, Growth theory
-Two-Factor
-Acquired Needs
Term
Maslow's Hierarchy of Needs
Definition
human beings have needs that are hierarchily needs. Some are basic and nothing else matters when they are missing
Term
MasLow Hierarchy Triange (6)INSERT GRAPH
Definition
[image]
Term
ERG Theory
Definition
Clayton Alderfer modifies Maslow's hierarchy
Term
ERG-Maslow COrrelation
Definition
existance-physiological and safety
relatedness-social needs
Growth-self-esteem and actualization
Term
2 flaws erg finds with Maslow
Definition
1. individuals may regress
2. do not need to occur in particular order
Term
2 Factor Theory
Definition
Frederick Herzberg
Hygeinef factors (company policy,salary, safety) dissatisfy workers
Motivators cause satisfaction encourage harder work (achievement, recognition, interesing work)
Term
Acquired Needs theory (3)
Definition
DOuglas McClelland
1. Need for achievement
2. need for affiliation
3. Need for power
Term
Need for acheivement weaknesses
Definition
may not be great leaders
see recruiting, motivating, training as a waste of time
enjoy doing things by themselves
Term
need for affiliation
Definition
negative for a leader who worries about how other perceive them
Term
Need for power
Definition
important for effectiveness but cannot take over relationship
Term
Equity Theory
Definition
create input to output rations with another referent OUtcomes/input
Term
3 types of justice from equity theory
Definition
1. Distributive justice
2. procedural justice
3. interactional justice
Term
4 ways to create procedural justice
Definition
1. advance notice before laying off, firing, or disciplinary action
2. aloowing employees to voice opinion (appeal system)
3. provide explanations in fostering justice
4. consistency is expected
Term
higher levels of jsutice create high levels of commitment
Definition
Term
Expectancy Theory ISERT GRAPH
Definition
[image]
Term
Reinforcement theory
Definition
Ivan Pavlov
behavior of function of past consequences and those expected in future
Term
4 reinforcement methods INSERTGRAPH
Definition
[image]
Term
Job Design Model
Definition
1. specialization
2. rotation
3. enlargement (insignificant tasks affect it negatively)
4. enrichment (negative when employees expect additional pay)
Term
Job Characteristic Model INSERT GRAPH HERE (5) i ncharacteristic stage. What are other two stages?
Definition
[image]
Term
Goal Setting Theory
Definition
set SMART goals
Term
4 reasons SMART goals motivate INSERTGRAPHERE
Definition
[image]
Term
Goals give direction, therefore...
Definition
should be set carefully
aligned with company goals
Term
goals provide challenge
Definition
people like challenges
Term
goals that think outside the box...
Definition
japanese bullet trains!
Term
Downsides to goal setting
Definition
1. goals that are past an employees skill level will decrease performance
a. behavior and learning goals are more productive in this sense
2. forces employee to focus on one goal and ignore new challenges
3. Focus employee attention on activit that is being measured, which may hurt other non measured activities
4. Aggressive pursuit may lead to unethical behavior
Term
abilene paradox
Definition
group of people collectively decide on a course of action this is counter to the preference of anyone in the group
Term
rational choice vs. intuitive vs. experiential
Definition

rational-layout all options and see which one has the greatest benefits.  deconstruct problem, analyze and study.

Disadvantages: takes time.  may not always have clear objectives

Intuitive Approach-must have quality experience before using effectively

Experiential approach-mentally go through how actions will work until the best one is found

 

Supporting users have an ad free experience!