Shared Flashcard Set

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mgt 352 new
poop
24
Business
Undergraduate 1
04/05/2009

Additional Business Flashcards

 


 

Cards

Term
Bureau of Labor Statistics
Definition

tracks changes in the composition of the U.S. labor force and forecast employment needs

 

*2002-2012, labor force increase frm 128 to 162 million

*35-44 yr old workers will shrink

*55+ fastest age group

*2010 half of us workers older than 40 nearing retirement

Term
What are the challenges organizations face regarding the aging workforce?
Definition

1) older people tend to cost more, org must find ways to manage cost

2) workers from different gen. have different values, needs, and interest. orgs must must find ways to address needs that is fair and aligned with their strategic objective.

3)workers nearing retirement, orgs must find ways to fill position left by retirees. emphasis on development and training become strategic imperative

Term
growth of female and minority
Definition

-will exceed growth if white-non hispanics

-women make up 47% of labor force

Term
hrm practices that support a diverse workforce
Definition

The greater diversity of the labor force challenges employers to create HRM practices that ensure fully utilize the talents, skills, and values of all employees

 

1)communication-communicate with employees with different backgrounds

2)development-provide career development for employees with different background and abilities

3)performance appraisal-provide feedback based on objective outcomes

4)employee relation-create a work environment that is comfortable for all and fosters creativity

 

Term
How diversity affects HRM practices:
Definition

1) staffing

2)work design

3)training

4)compensation

 

perspectives

Term
high performance worksystem
Definition
are organizations that have the best possible fit between their social and technical system
Term
What contributes to a high performance worksystem?
Definition

1) reliance on knowledge workers

2)empowerment of employees to make decisions

3)utilization of teamwork

Term
job sharing
Definition

 a work option in which two part-time employees carry out the tasks associated with a single job

 

ex.two layers. both fathers, share the job is assistant general counsel at Timberland.

 

 

Term
Flexible Work Schedules
Definition

flexible work schedules offer alternatives to the 8-5 work job

 

flextime

job sharing

compressed workweek

telework

Term

BFOQ

 

Bonified Occupation Qualification

Definition

a necessary (not merely preferred) qualification for performing a job

 

-heart of the job, thing that makes the job. ex. hooters, fighter pilots with 20/20 vision

-can't discriminate based on age

Term
Quick pro quo
Definition

you give I give

 

if you are in a possession of power court can see you as harrasing

 

Term
power dynamics
Definition

*power relationship- someone who doesn't have power can't really sexually harass

 

*posion environment-being in an uncomfortable and hostle environment

avoidance-avoid touch, don't change work habits

Term
Job Design
Definition
the process of defining how work will be performed and what task will be required in a given job design
Term

Job Design

 

Design for mental capacity

Definition
the mind has capabilities and limitations. limit the amount of information and memorization the job requirers.
Term

Job Design

 

Design on Efficiency

Definition
Industrial Engineering-looks for the simpliest way to structure work in order to maximize efficiency
Term

JOb Design

 

Design for safety and health

Definition

ergonomics-the study of the interface between indivduals physiology and the characteristics of the physical environment

 

goal is to minimize physical strain on the workers by structuring the physical work environment around the way the human body works

Term

Job Design

 

Design for motivation

Definition

job enlargement-refes to broadening the types of tasks performed

job extension-combining several simple jobs to form a job with a wider range of task

job rotation-moves employee among several different jobs

job enrichment-empowering employees by adding decision making authorities to their jobs

self managing work teams-have authority for entire work process or segment

Term
American w/ disabilities act
Definition

employers required to accomidate

 

-the employer may need to grant employee time off or a flexible schedule to accomodate treatment

Term
job analysis
Definition
the process of getting detailed information about jobs
Term
why is job analysis necessary?
Definition
analyzing jobs and understanding what is required to perform a job provides essential knowledge for nearly all HR activities like compensation, selection, training, performance management
Term
what types of info are collected in a job analysis
Definition

work activities and behaviors

interactions with others

performance standards

financial and budgeting impact

machines and equipment used

working conditions

supervision given and received

knowledge, skill, and abilities needed

Term

surplus/shortage of labor

 

overtime

Definition

to avoid shortage, requiring overtime is the fastest and easiest strategy, which can easily be change if the conditions change.

 

however, overtime may exhaust workers and can hurt morale

Term
surplus/shortage retraining
Definition

retraining transfers

 

speed results=slow

 

ability to change later=high

 

retraining employees require investment of time and money, but can enhance the quality of the organizations human resources; however this may backfire if labor surplus develops.

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