Shared Flashcard Set

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MGT 350 mid term 2
Prof Blue SDSU key terms
58
Management
Undergraduate 3
07/26/2011

Additional Management Flashcards

 


 

Cards

Term
Motivation
Definition
The forces within a person that affects the direction, intensity, and persistence of voluntary behavior
Term
Intensity
Definition
Exerting a particular level
Term
...For a certain amount of time...
Definition
Persistence
Term
Direction
Definition
...toward a articular goal...
Term
Employee engagement
Definition
Emotional and cognitive motivation, self-efficacy to perform the job, a clear understanding of one's role in the organizations vision and a belief that one has the resources to complete a job
Term
Drives lead to...
Definition
needs
Term
Needs leads to...
Definition
decisions and behaviors
Term
Drives
Definition
Nueral states that energize individuals to correct deficiencies or maintain an internal equilibrium
Term
Maslow's Needs Hierarchy Theory
Definition
Seven categories capture most needs
Term
Three things that Maslow's Theory contributed...
Definition
More holistic, more humanistic, more potitvistic
Term
What's wrong with Maslow's Theory??
Definition
wrongly assume that everyone has the same needs hierarchy
Term
Can needs be "learned"??
Definition
Yes
Term
Give three learned needs:
Definition
1) Need for achievement
2) Need for affiliation
3) Need for power
Term
Four Drive theory
Definition
Drives to Acquire, Bond, Learn, and Defend
Term
E-to-P expectations
Definition
Effort to performance expectations
Term
P-to-O expectations
Definition
Performance to Outcome expectations
Term
What are the six effective goal setting characteristics?
Definition
1) specific-measurable within a specific time frame
2)Relevant-within employee's responsibilities and control
3) Challenging-raise level of effort
4) Committment-motiavted to accomplish a goal
5) Participate (sometimes)-improves acceptance and goal quality
6) Feedback-information about progress toward goal
Term
Why is strnegths based coaching effective?
Definition
Because it maximizes a persons potential by focusing on their strengths rather than weaknesses
Term
Distibutive Justice
Definition
Percieved fairness in outcomes we recieve relative to our contributions and contributions of others
Term
Precedural Justice
Definition
Perceived fairness of the procedures used to decded the distribution of resources
Term
Outcome/income ratio
Definition
Inputs-what employee contributes (e.g. Skill)
Outcomes--What employee recieves (e.g. Pay
Term
Comparison other
Definition
Person/People against whom we compare our ratio
-not easily identifable
Term
Equity Evaluation
Definition
Compare input/outcome ratio wiht the comparison other
Term
What is not one of the drives identified in human research?
Definition
Self-efficacy
Term
ERG is grouped into which broad categories?
Definition
Relatedness, Growth, and existence
Term
Work effort is directed toward behaviors that bpeople believe will lead to desired outcomes is known as??
Definition
Expectancy Theory
Term
Do men or women value money more?
Definition
Men
Term
Define Financial rewards
Definition
fundamental part of employment relationship
Term
What are some of the meanings of pay?
Definition
aymbol of sucess, reinforcer, motivator, reflection of performance, can reduce anxierty
Term
What are some typees of rewards in the workplace?
Definition
Membership and senority, Job status, Competencies, performance based
Term
What are two advantages of membership
/senprity based rewards?
Definition
Guaranteed wages may attract applicants
-senority-based rewards reduce turnover
Term
What are three disaDVANTEGES of membership/senority based rewwards?
Definition
-Doesn't motivate job performance
-Discourage poo rperformers from leaving
-May act as golden handcuffs (tie people to the job
Term
Two advantages of Job-status rewards:
Definition
Job evaluation tries to maintain pay equity
Motivates competition for promotions
Term
downsides to job-status based rewards
Definition
-Employees exaggerate duties, hoard resources
-Reinforces status, hierarchy
-Inconsistent with workplace flexibility
Term
Competency-based rewards-Advantages?
Definition
More flexible workforce, better quality, consistent with employability
Term
Competency based rewards-disadvantages?
Definition
Potentially subjective, higher training costs
Term
What are three levels of different rewards?
Definition
Orgizational, Team, and Individual rewards
Term
What are positive effects of orgizational rewards?
Definition
-Creates and ownership culture
-Adjusts pay with firms prosperity
-Scorecards align rewards with several sepcific orgizational outcomes
Term
What are some concerns with performance pay?
Definition
-weak connection between individual effort and rewards
-reward amounts affected by external forces
Term
What are five ways to improve reward effeciencies?
Definition
1)Link rewards to performance
2) Ensure rewards are relevant
3) Team rewards for interdependent jobs
4) Ensure rewards are valued
5) Watch out for unintended consequences
Term
In terms of job design, what is an orgization's goal?
Definition
To create jobs that can be performed efficiently yet employees are motivated and engaged
Term
Define Job specialization
Definition
Dividing work inot seperate jobs that include a subset of the tasks required to complete the product or service
Term
What are the benefits of job rotation?
Definition
1) Minimizes repetitive strain injury
2) Multiskills the workforce
3) Potentally reduces job boredom
Term
Define Job enlargement
Definition
Adding tasks to an existing job
Term
What are the four dimensions of empowerment?
Definition
Self-Determination, Meaning, Competence, and Impact
Term
Define Self-leadership
Definition
The process of influencing oneself to establish the self-direction and self-motivaton needed to perform a task
Ex. Goal setting, social learning theory, and Sports Psychology
Term
What is not considered a core job characteristic?
Definition
Work effectiveness
Term
Empowered individuals often experience feelings of...?
Definition
Competency
Term
What are teams?
Definition
Groups of two or more people
Term
What do teams try to accomplish?
Definition
Try to fufill a purpose
Term
Interdependent
Definition
Interac and influence each other
Term
Do teams percieve themselves as social entities?
Definition
Yes
Term
What are three advantages of teams?
Definition
-Make better decisions, products and services
-Better information sharing
-Higher employee motivation/engagement
Term
What are three disadvantages of a team?
Definition
-Individuals better/faster on some tasks
-Process losses-cost of developing and maintaining teams
-Social Loafing
Term
What are some ways to minimize social loafing?
Definition
Make individual performance more visible
Increase Employee Motivation
Term
What are the five C's of Team Member Competencies?
Definition
Conflict Resolving, Cooperating, Coordinating, Communicating, Comforting
Term
What are the advantages of team diversity?
Definition
-Better for creatively complex problems
-broader knowledge base
-better representation
Term
wat are the disadvantages of team diversity?
Definition
-Take longer to become high-performing team
-More susceptible to failures
-Increased risk of dysfunction
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