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Details Title MGMT 363 Chapter 7 Description Vocabulary Total Cards 32 Subject Business Created 03/04/2009

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Cards

Term Trust	Definition the willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions
Term Justice	Definition Reflects the perceived fairness of an authority's decision making
Term Ethics	Definition Reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms
Term disposition-based	Definition meaning that your peronaility traits include a general propensity to trust others
Term cognition-based	Definition meaning that it is rooted in a rational assessment of the authority's trustworthiness
Term affect-based	Definition meaning that it depends on feelings towards the authority that go beyong any rational assessment
Term trust propensity	Definition a general expectation that the words, promises, and statements of individuals and groups can be relied upon
Term trustworthiness	Definition the characteristics or attributes of a truestee that inspire trust
Term character	Definition the percetion that the authority adheres to a set of values and principles that the trustor finds acceptable
Term benevolence	Definition the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives
Term distributive justice	Definition reflects the perceived fairness of deciion-making outcomes
Term procedural justice	Definition the perceived fairness of decision-making processes
Term interpersonal justice	Definition the perceived fairness of the treatment received by employees from authorities
Term informational justice	Definition the perceived fairness of the communications provided to employees from authorities
Term whistle-blowing	Definition occurs when employees expose illegal actions by their employers
Term moral awareness	Definition occurs when an authority recognizes that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance
Term ethical sensitivity	Definition reflects the ability to recognize that a particular decision has ethical content
Term moral intensity	Definition captures the degree to which the issue has ethical urgency
Term moral judgement	Definition when the authority accurately identifies the morally right course of action
Term cognitive moral development	Definition argues that as people age and mature, they move through several stages of moral development, each more mature and sophisticated than the prior one
Term ehtical ideologies	Definition principles those individuals utilitize during ethical decision making
Term relativism	Definition reject the notion of universal moral rules
Term utilitarianism	Definition ethical actions are defined as those that achieve the most valuable ends
Term idealism	Definition embrace the notion of universal moral rules
Term formalism	Definition ethical actions are defined using a set of guiding principles
Term moral intent	Definition an authority's degree of commitment to the moral course of action
Term moral identity	Definition the degree to which a person sees him, or herself as a moral person
Term ability to focus	Definition reflects the degree to which employees can devote their attention to work, as opposed to covering their backside, playing politics and keeping an eye on the boss
Term economic exchance	Definition relationships that are based on narrowly defined, quid pro qup obligations that are specified in advance and have an explicit repayment schedule
Term social exchance	Definition relationship develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule
Term Moderate	Definition corr. between trust and job perf. (task perf and cit. beh)
Term Strong	Definition corr. between trust and o.c. (affect and normative)

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