Shared Flashcard Set

Details

management exam 1
unit 1
38
Nursing
Undergraduate 4
02/12/2012

Additional Nursing Flashcards

 


 

Cards

Term
Eustress is:
Definition

the normal motivational stress humans undergo

 

--> this is equilibrium in which normal wear and tear is experienced, but sustained damage does not occur

Term
causes of stress can be in 3 categories:
Definition

- Organaizational

-Interpersonal    

-Individual         

Term
Organizational stress can be from:
Definition

*job related factors such as task overload

or

conflicting tasks

 

* a stressfull physical environments such as a critical care area

*the manager's ability or inability to maintain participatory roles

*organizational norms or expectations and issues such as managed care and cost containment

Term
interpersonal factors of stress are seen in the form of:
Definition
strained interpersonal relationships within nursing roles and with other professions such as medicine and administration
Term
individual factors of stress can be caused by:
Definition

-brought about by marriage

- birth of an infant             

-illness                            

- or any other life changing event

Term
how is a person handling Individual stress if they are sadi to be using deficiency focusing?
Definition
it focuses on the negative and not the positive
Term
What is necessitating?
Definition
necessitating is the belief that a certain task must be done by a specific person and is choice limiting
Term
when a person is experiencing individual stress what is known to be the least stress producing habit?
Definition
low skill recognition is the least stress producing habit and is played out in the individual not recognizing his or her own abilities as contributors to their own success
Term
reality shock is described as:
Definition
the equilibrium the graduate nurse experiences when moving from the student role
Term
personal methods to alleviate stress include:
Definition

* recognizing stressors

* life balance and self care

* role definition          

* time management techniques

Term
in preventing stress, life balance alleviators include:
Definition

- exercise

-healthy eating

-developing mental coping habits

Term
in preventing stress, "self care" includes:
Definition

*replenishing one-self

*providing self relaxation

Term
in preventing stress, role definition attempts to:
Definition
define and redifine roles to provide for an even load for all
Term
in alleviating personal stress time management techniques:
Definition
can preserve our most scarce resource of time
Term
what are the roles of the manager:
Definition

is to help identify stressors and level of stress

 

--> they must also be ready to identify stressor sources and suggest methods to reduce or abate the stress

 

managers should also explore work related sources of stress

Term
what does locus mean
?
Definition
control
Term
what does and internal locus mean?
Definition

 keep your emotions under control (internal)

-your poker face

 

Term
some strategies that should be considered by managers are:
Definition

- proper job matching

-skills training

-job enrichment tied to staff goals

-development of upward and downward communication channels

-team building

-supportive policies to reduce the stress of shift work

-manage their OWN stress

-use creative "stress busting" solutions

- assess the effectiveness of solutions and adjust when necessary

Term
overview of stress:
Definition

-necessary for life

-good motivator

-physiological response is same for positve and negative events

-each individual percieves and reacts differently

-can come from organizational, interpersonal, and individual situations

Term
types of stress in nursing:
Definition

* burn out

*compassion fatigue

Term
what is the definition for burn out?
Definition
physical, emotional or cognitive fatigue and exhaustion and doesnt have enough energy to do the job (may reduce hours worked or move to another job or profession)
Term
what is the definition for compassion fatigue?
Definition
highest in emergency responders, caring for those who are dying or suffering or victims of crime, war or terrorism
Term
what are some expamples of organizational stress job-related factors:
Definition

task overload

-unclear or lack of information

- inability to perform tasks

- poorly organized work areas

- lack of equipment or new technologies

-demand of constant vigilance, especially ICU or ER

-punitive supervisors or micro-managing

- expectation to do more with less time or resources

Term
what are some examples of interpersonal stress causes:
Definition

-interactions with peers, supervisors, physicians and other departments

-trying to control the uncontrollable

-over committing to work schedules

-workplace bullies

- lack of job security

-supervising others

-delegating to others

-evaluating others performance

-disciplining staff

Term
what are some examples of causes of personal stress:
Definition

-life changes or emergencies

-family issues

- work expectations such as shift work

-deficiency focusing- negative perceptions

- necessitating- only one person can do the job

- lack of recognition for skill level by oneself or by manager

Term
stress hardiness for self:
Definition

> balance in life

> positive coping skills

> living in present moment

>social support systems

> ability to negotiate with others

> Time management

> Appropriate triaging of life and profession

> recreation

> either ignore or confront big personalities

Term

 helping employees manage stress by:

 

Definition

- providing skills training and clarify expectations

- offering support and making referrals

- participative management- non punitive style

- clarifying goals, eliminating barriers, being a buffer between staff, administration or other departments

- open channels of communication

- recognizing and reinforcing positive decisions made by staff

Term
you cannont control but you can effect the future through:
Definition
decision or indecision
Term
when planning your future in nursing:
Definition

imagination- action- habit- character- destiny

 

no job, situation, or relationship is perfect

 

* be courteous to everyone ( someday they may be your boss or evaluator)

Term
track your professional progress by:
Definition

- keep an activity log of professional experiences

- assess your own interests in nursing (p.317)

-assess the health care environment changes

-determine options for jobs

- determine educational needs

- determine professional experience needs

- attend carrer fairs, conferences to network

- peruse publications for future options

Term
a mentor is a counselor who's guidance is:
Definition
NOT done for personal gain
Term
mentors are.....
Definition

* advisors, people with career experience willing to share their knowledge and give you emotional support and guidance

* tutors, people who give specific feedback on one's performance

* masters in their field of expertise and are willing to provide you with opportunities for learning

* sponsors in obtaining opportunities and introducing you to key people

* role models and are successful nursing professionals

Term
what are the four types of learning competency:
Definition

- unconscious Incompetence

- conscious Incompetence

- conscious competence

- unconscious competence

Term
what are the things to remember about leaving a current position:
Definition

* never burn bridges

* never make negative comments about organization or manager

* make sure the decision is more than emotional

* short term employments are seen as negatives on resumes

* provide a letter of recognition

Term
what options does getting your baccalaureate degree open for you in nursing:
Definition

qualifies for many management positions

can transfer lower degree classes to BSN program

can obtain on-line

Term
what future options in nursing does a master/s degree or doctoral programs open :
Definition
qualifies nurses as nurse practitioners, researchers, educators, administrators
Term
what are some other ways of continueing education?
Definition
journals, conferences, certificates, inservices, volunteering
Term
what are the ways you can adapt to change?
Definition

- flexibility is key

- take graduate courses at a slower pace

- adjust work time schedules

- have a plan B for unplanned events

- always have a 3-6 month salary cushion

-update career goals

- pay close attention to new health care directions

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