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Management Chpt. 8
MGT 175 EMCC
13
Management
Undergraduate 1
10/24/2016

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Cards

Term
As defined, decision making involves
Definition
choosing
Term
Which of these, according to the author, is a contributor to decision complexity?
Definition
interdisciplinary input

 

 

       

Term
Which one of these is not among the seven recommendations for sharpening your intuition?
Definition
engage in circular reasoning
Term
_______ is the tendency to positively evaluate presented information favorably and negatively presented information unfavorably.
Definition
framing error
Term
_______ are those that are repetitive and routine
Definition
programmed decisions
Term
_______ knowledge is personal, intuitive, and undocumented information about how to skillfully perform tasks, solve problems, and make decisions.
Definition
tacit
Term
Which of the following is not cited as an advantage of group-aided decision making?
Definition
more ethical decisions
Term
_______ is defined as the reorganization of experience into new configurations.
Definition
creativity
Term
Which of the following is not among the ten mental locks on creativity?
Definition
not being logical or rational

 

Term
When the situation in which a problem occurs is changed so that the problem no longer exists, the problem is
Definition
dissolved
Term
Decision making is the process of.....
Definition
Identifying and choosing among alternative courses of action in a manner appropriate to the demands of the situation
Term
What are 8 sources of complexity?
Definition
  1. Multiple Criteria-balance the needs of all 
  2. Intangibles- customer good will,  employee morale,
  3. Risk and uncertainty 
  4. Long term implications-overlooked situational factors, faulty assumptions can derail decisions
  5. Inerdisciolinary input- decision complexity when specialists like lawyers,  Feng shui,  accounts,  etc become involved 
  6. Pooled decision making- many fingerprints can lead to problems 
  7. Value judgements - diversity of beliefs,  religious,  values can lead to problems
  8. Unintended consequences -  disconnect between intentionsand actual results 
Term
Law of Unintended consequences states what?
Definition
You cannot always predict the results of purposeful action,  there can be a disconnect between intentions and actual results
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