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Management Chapter 4
n/a
29
Management
Undergraduate 2
01/28/2015

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Term
______ occurs when a decision benefits the manager to the detriment of the organization
-whistle-blowing
-ethical behavior
-conflict of interest
-social responsibility
Definition
Conflict of interest
Term
Sometimes people act unethically even when it goes against their better judgement due to
-personal values and morals
-situational factors
-family influences
-peer influences
Definition
Situational factors
Term
Unethical actions by individual managers most often occur when
-upper management allows it to happen
-an industry has low levels of competition
-individuals are not worried about career advancement
-unions are present in an organization
Definition
Upper management allows it to happen
Term
Many organizations have placed strong emphasis on ethics due to
-longer jail terms for convicted CEOs
-lack of concern by government about ethics
-recent ethical scandals
-situational factors
Definition
Recent ethical scandals
Term
Written statements of values and standards of behavior are called
-ethical dilemmas
-codes of social responsibility
-ethical consciousness
-codes of ethics
Definition
Codes of ethics
Term
The obligation a firm has to protect and enhance the society in which it operates is
-social responsibility
-business ethics
-whistle-blowing
-a code of ethics
Definition
Social responsibility
Term
Arguments AGAINST businesses becoming more socially responsible include
-businesses create social problems and should not have to fix them
-businesses have the resources to solve social problems
-everyone has an obligation to improve society, not just businesses
-businesses lack the expertise to manage social problems
Definition
Businesses lack the expertise to manage social problems
Term
________ is (are) affected by virtually everything a firm does
-the natural environment
-the government
-organizational constitutes
-general social welfare
Definition
Organizational constitutes
Term
People who argue in favor of social responsibility point out that
-businesses should be willing to accept lower profits
-it doesn't cost businesses very much to address societal problems
-businesses create many of society's problems and should help fix them
-large businesses have had bad reputations
Definition
Businesses create many of society's problems and should help fix them
Term
Milton Friedman argues that
-broadened social responsibility is good for the economy
-broadened social responsibility will weaken the economy
-society has more rights to profits than owners
-businesses should have more power in society
Definition
Broadened social responsibility will weaken the economy
Term
Ethical issues in information technology do not include
-individual rights to privacy
-board and independence
confidentiality of information in computer files
-potential abuse of information technology
Definition
Board independence
Term
Organizations that are strongly in support of broadened views of social responsibility follow an approach of -social obligation -social obstruction -social contribution -social response
Definition
Social contribution
Term
Firms that sometimes go beyond their legal obligations to follow an approach of
-social obligation
-social obstruction
-social contribution
-social response
Definition
Social response
Term
Tax incentives are a means of
-indirect regulation of business by government
-political action
-direct regulation of business by government
-favors for business from government
Definition
Indirect regulation of business by government
Term
That National Rifle Association is an example of
-a politcal action committee
-a group that uses lobbyists
-a group in favor of social responsibility
-an organizational constituent
Definition
A group that uses lobbyists
Term
Using favors to legislators as a form of influence is
-rarely used by large organizations
-widely accepted by the public
-dangerously open to misinterpretation
-illegal
Definition
Dangerously open to misinterpretation
Term
Planned activities that help social responsibility include
-philanthropic giving
-dividends to stockholders
-lobbying
-whistle-blowing
Definition
Philanthropic giving
Term
A firm that meets legal and ethical requirements, but also goes beyond those requirements in selected cases has adopted a(n) __________ stance to social responsibility
-proactive
-defensive
-obstructionist
-accommodative
Definition
Accommodative
Term
A corporate social audit is usually conducted by
-top management
-lobbyists
-whistle-blowers
-government regulators
Definition
Top management
Term
Political action committees are
-illegal
-unethical
-created to give money to politicians
-created to take money from politicians
Definition
Created to give money to politicians
Term
Organizational justice vs distributive justice
Definition
Organizational: refers to the perceptions of people in an organization regarding fairness

Distributive: refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization
Term
Who created the Sarbanes Oxley act
Definition
Paul Sarbanes and Michael G. Oxley
Term
Business influences government through all of these:
Definition
-Personal contacts and networks -Lobbying -Political action committees -Favors and other influence tactics
Term
What is the agency that regulates trades
Definition
Securities and exchange commission (SEC)
Term
At Jake's company, each employee receives a formal statement of the company's values and ethical standards. This material is called the organization's
Definition
Code of ethics
Term
As a manager, Roxanne always tries to make decisions that optimize what's best for her constituencies-- in this case, her employees. Roxanne follows which ethical norm
Definition
Utility
Term
Which of the following is NOT an argument in support of organizations acting in socially responsible ways
Definition
Solving social problems is part of the basic economic mission of business
Term
Ethical compliance is the extent to which an organization and its members _________
Definition
Follow basic ethical and legal standards of behavior
Term
A corporate social audit, a formal and thorough analysis of the effectiveness of a firm's social performance, is usually conducted by _________
Definition
a task force of high-level managers
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