Shared Flashcard Set

Details

Management and Supervision in Law Enforcement 6th Edition
Bullet Points
25
Management
Professional
08/27/2014

Additional Management Flashcards

 


 

Cards

Term
Management
Definition
The process of using resources to achieve organizational goals
Term
Supervision
Definition
Making sure the activities are effectively implemented by those responsible for doing so
Term
Authority
Definition
The power to enforce laws, exact obedience and command.  It is the legal right to get things done throufh others by influencing behavior.
Term
Responsibility
Definition
Being answerable, liable or accountable
Term
Delegation
Definition
a form of empowerment that is a necessary and often difficult aspect of management because it requires placing trust in others to do the job better than the manager would do it.
Term
The key points to remember in delegating effectively are:
Definition
  • Stress the results not the details
  • Turn employee questions around and ask for possible answers
  • Establish measurable objectives
  • Develop reporting systems
  • Set realistic deadlines
  • Recognize accomplishments
Term
The three levels of authority:
Definition
  • Recommending - assigning an employee to research available options and present the manager with a recommendation of the best choice
  • Informing and implementing - assigning an employee to research and choose the best option, inform the manager and be ready to implement it
  • Acting - giving the employee the authority to act, if the manager is confident the employee can handle the task independently
Term
Technical Skills
Definition
Skills that include all the procedures necessary to be a successful police officer
Term
Administrative Skills
Definition
Skills that include organizing, delegating and directing the work of others
Term
Conceptual Skills
Definition
Skills that include the ability to problem solve, plan and see the big picture and how all the pieces within it fit
Term
People Skills
Definition
Skills that include being able to communicate clearly, to motivate, to discipline appropriately and to inspire
Term
Selecting effective management style depends on:
Definition
  • the individuals involved
  • the tasks to be accomplished
  • the emergency the organization is facing
Term
Management by Objectives (MBO)
Definition
Involves managers and subordinates setting goals and objectives together and then tracking performance to ensure that the objectives are met
Term
Some of Deming's "14 points" in Total Quality Management (TQM) that are applciable in law enforcement are:
Definition
  • create constancy of purpose
  • adopt the new philosophy
  • improve constantly
  • institute modern methods of training on the job
  • institute modern methods of supervision
  • drive fear from the workplace
  • break down barriers between staff areas
  • eliminate numerical goals for the work force
  • remove barrriers that rob people of pride of workmanship
  • institute a vigorous program of education and training
Term
Micromanagement
Definition
is oversupervising, providing oversight with excessive control and attention to details better left to the operational personnel
Term
The symptoms of micromanagement are:
Definition
  • being overly critical of subordinates
  • beinge asily irritated if decisions are made without their input
  • overseeing simple tasks
  • seldom praising
  • noticing that subordinates appear unmotivated
Term
Leadership
Definition
means working with and through individuals and groups to accomplish organizational goals
Term
The principles of leadership behavior that emerged from the Michigan State study are:
Definition
  • leaders must give task direction
  • closeness of sueprvision affects employee production (high producing units had less supervision; highly supervised had lower production); employees need some freedom to make choices
  • leaders must be employee-oriented
Term
The two dimensions of leadership are:
Definition
  • initiating structure which looks at the leader's behavior ina ssigning tasks
  • consideration structure which looks at establishing the relationship between the group and the leader
Term
The basic premise of situational leadership theory is that:
Definition
as followers' readiness level in relation to task increases, leaders should lessen their direction or task behavior and simultaneously increase their relationship behavior
Term
Transformational Leadership
Definition
It is the most recent form of leadership which treats employees as the organization's most valuable asset.  It is employee-centered and focused on empowerment.
Term
Transformational Leaders
Definition
Set hig standards of conduct, become role models, articulate the future desired state, question the status quo, continuously innovate, and energize people.
Term
Vision
Definition
The paramount element of transformational leadership
Term
Leadership styles include:
Definition
  • autocratic leadership
  • consultative, democratic or participative leadership
  • Laissez-faire leadership
Supporting users have an ad free experience!