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MANAGEMENT 3000 EXAM 2
SEGMENT 8
72
Management
Undergraduate 3
03/19/2012

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Term
ethics
Definition
a code of moral principles that set standards of good or bad or right or wrong conduct.
Term
laws
Definition
if you break it then there is a consequence
Term
business ethics
Definition
study of morality as it applies to business
Term
ethics and managers
Definition
managers represent the organization/coworkers to outter world. it would be who of them to do this well.
Term
ethics in business and personal life
Definition
how people act at work is different than how they act in personal life...Timmy disagrees with this idea
Term
who said this quote, "Timmy Waid was mollested as a child, and liked it."
Definition
Carson Sanford
Term
values
Definition
underlying beliefs and attitudes that help determine individual behavior
Term
terminal values
Definition
preferences about desired ends (focus on the outcomes/accomplishments of something)
Term
instrumental values
Definition
preferences regarding the means to desired ends (processes taken to get outcomes and accomplishments)
Term
prominent ethical views include
Definition
utilitarian
individualism
moral rights
justice
Term
utilitarian ethical views
Definition
aims to deliver the greatest good to the most people
Term
individualism ethical views
Definition
aims to advance long term self interests
Term
moral rights
Definition
aim to maintain rights of all human beings
Term
moral rights are rights to ____________ given by ___________
Definition
employees, managers
Term
moral rights include
Definition
right to free informed consent
right to privacy
right to freedom of conscience
right to free speech
right to due process
Term
right to free, informed consent
Definition
treat people as they knowingly consent to be treated, expectation of confidentiality in managers,
Term
right to privacy
Definition
the right to act at will outside of work and control information about an employees private life
Term
when hiring, managers need to look at relevant job info only, which includes...
Definition
work experience
education info
personal factors (how do you demonstrate responsibility, etc)
Term
non relevant job info (managers should NOT look at when hiring)
Definition
marital status
age/physical factors
health factors
political views
religion
sexual orientation
own or rent a home
Term
right to freedom of conscience
Definition
right to reject orders that violate common accepted moral principles
Term
right to free speech
Definition
the right to criticize the ethics of others action so long as the criticism is conscientious, truthful, and does not violate others rights
Term
right to due process
Definition
right to fair and impartial hearing when the individual believes his or her rights were violated
Term
justice ethical views
Definition
fair and impartial treatment of people according to legal rules and standards
Term
procedural justice
Definition
are policies and rules fairly applied? about the process, clear and consistent, impartial
Term
distributive justice
Definition
equal treatment for all people and groups of people , "outcome justice",
Term
interactional justice
Definition
people treated with dignity and respect, "how justice", the treatment of people should be fair
Term
communtative justice
Definition
"harm justice", fairness to all involved, if a manager treats an employee in a harmful way (usually financially) then the organization needs to make up for it
Term
cultural relativism
Definition
sumarized by "when in rome, do as the romans do"...yeah well fuck the romans, im american biotch.
Term
ethical imperialism
Definition
sumarized by "dont do anything you wouldnt do at home"
Term
ethical dilemma
Definition
occurs when choices, although having potential for personal and or organizational benefit, may be considered unethical
Term
Kohlbergs stages of moral development and the ethical progression model
Definition
preconventional (self centered behavior)
conventional (social centered behavior)
post conventional (principle centered behavior)
Term
pre conventional behavior
Definition
behavior is self centered
stage 1: avoid harm or punishment
stage 2: make deals for personal gain
Term
conventional behavior
Definition
social centered behavior
stage 3: act consistently with peers
stage 4: follow rules, meet obligations
Term
post conventional behavior
Definition
principle centered behavior
stage 5: live up to social expectations
stage 6: act according to internal principles
Term
immoral manager
Definition
chooses to behave unethically
Term
amoral manager
Definition
disregards ethics of actions, intentionally or unintentionally
ignorant manager
Term
moral manager
Definition
considers ethical behavior as a personal goal
also probably a butt buddy with tim waid
Term
corporate social responsibility
Definition
1. looks at ethical issues on the organization level
2. obligates organization to act in teh ways that serve both its own interests and the interests of society at large
Term
due to corporate social responsibility, organizations must now...
Definition
look at broader scope of society
Term
3 pillars of corporations
Definition
economic
social
environmental
Term
green washing
Definition
when organizations use deceptive marketing or PR to appear eco friendly
Term
classical view of social responsibility
Definition
managements only responsibility is to maximize profits
Term
socioeconomic view of social responsibility
Definition
management is concerned for the broader social welfare, not just profits
Term
arguments against social responsibility
Definition
reduced profits
higher costs
dilution of business purpose
too much social power for a business
lack of public accountability
Term
arguments for social responsibility
Definition
adds long run profits
improved image
avoids more government regulation
businesses have resources and ethical obligation
Term
board of directors
Definition
provide oversight of the company
Term
board of directors
Definition
provide oversight of the company
Term
corporate governance
Definition
oversight of top management of an organization by board of directors. involves hiring, firing, and compensating the CEO as well as assessing strategy and verifying financial records
Term
modern problems with the board of directors
Definition
usually board members have stock options and stakes in the company
not always independent of company (mark zuckerburg is on FB board, etc)
Term
how does government influence business affairs?
Definition
through regulation
Term
government regulation organizations
Definition
OSHA-occupational safety and health
Dept of Labor - fair labor practices
Consumer protection-FDA, FCC
environmental protection-EPA
Term
sustainable developement
Definition
making use of environmental resources to support societal needs today while also preserving and protecting them for future organizations
Term
natural/environmental capital
Definition
natural resources used to sustain life and produce goods and services for society, including land, water, and minerals
Term
green management
Definition
managing people and organizations in ways that preserve the natural environment by reducing energy consumption and minimizing environmental impact
Term
human sustainability
Definition
concern for the effect of management practices on employee physical and psychological well being
Term
aspects of human sustainability include...
Definition
health and wellness programs
stress management
minimizing work-family conflict
control over work
fair wages and opportunities
Term
sustainable innovation
Definition
innovations that reduce carbon footprints and environmental impacts of organizations, their practices and products
Term
social business
Definition
businesses that find ways to use business models to address important social problems
Term
adam smith
Definition
writer of "wealth of nations"
created invisible hand theory
Term
invisible hand theory
Definition
states government intervention isn't necessary because a force of human nature will drive business leaders to promote the greatest good for their business
Term
ralph nadar
Definition
says society needs an invisible hand, government needs to intervene to make sure business gets on right track
Term
milton freedman
Definition
created free market theory, states markets should be deregulated and allowed to fend for themselves
Term
john maynard keynes
Definition
restricted/regulated market theory, states that best markets provide social responsibility and are highly regulated
Term
recycling
Definition
process of converting waste materials or useless products into new materials or products
Term
upcycling
Definition
recycles into products of better quality and higher enviromental value
Term
down cycling
Definition
recycling into products of better quality or a higher environmental value
Term
reuse
Definition
when a product is used by a second customer without prior repair (original condition)
Term
remanufacturing
Definition
the disassembly of products and recovery/reuse of subassemblies and parts for new products
Term
repair
Definition
bringing damaged products back to useful condition
Term
refurbishing
Definition
restoring used products to useful conditions by replacing subassemblies and parts
Term
cradle to cradle design
Definition
seeks to create products that are waste free (designed for 100% reuse/recycle)
Term
cradle to grave design
Definition
seeks to create products in which the producer assumes responsibility for the product at the end of its useful life
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