Shared Flashcard Set

Details

K201
computer in business
49
Business
Undergraduate 2
02/26/2011

Additional Business Flashcards

 


 

Cards

Term
Accounting
Definition
provides quantitative information about the finances of the business including recording, measuring, and describing financial information.
Term
Finance
Definition
deals with the strategic financial issues associated with increasing the value of the business, while observing applicable laws and social responsibilities.
Term
Human Resources
Definition
Includes the policies, plans, and procedures for the effective management of employees.
Term
Sales
Definition
The function of selling a good or service and focuses on increasing customer sales, and increasing company revenues.
Term
Marketing
Definition
the process associated with promoting the sale of goods or services.
Term
Operations Management
Definition
The management of systems or processes that convert or transform resources into goods and services.
Term
Management Information Systems
Definition
A general name for the business function and academic discipline covering the application of people, tech, and procedures, collectively called Information Systems.
Term
Data
Definition
raw facts that describe the characteristics of an event.
Term
Information
Definition
data converted into a meaningful and useful context.
Term
Business Intelligence
Definition
refers to applications and technologies that are used to gather, provide access to and analyze data and information decision-making efforts.
Term
Information-Functional Culture
Definition
Employees use info as a means of exercising influence or power over others.
Term
Information-Sharing Culture
Definition
Employees across departments trust each other to use information to improve performance.
Term
Information-Inquiring Culture
Definition
Employees across departments search for info to better understand the future and align themselves with current trends and new directions.
Term
Information-Discovery Culture
Definition
Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.
Term
Chief Information Officer
Definition
responsible for overseeing all uses of IT, and ensuring the strategic alignment of IT with business goals.
Term
Chief Technology Officer
Definition
responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations IT.
Term
Chief Security Officer
Definition
responsible for ensuring the security of IT systems.
Term
Chief Privacy Officer
Definition
responsible for ensuring the ethical and legal use of info within an organization.
Term
Chief Knowledge Officer
Definition
responsible for collecting, maintaining, and distributing the organizations knowledge.
Term
Key Performance Indicators
Definition
the measures that are tied to business drivers.
Term
Efficiency IT metrics
Definition
measure the performance of the IT system such as throughout, speed, and availability.
Term
Effectiveness IT metrics
Definition
measure the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell through increases.
Term
Benchmarks
Definition
baseline values the system seeks to attain.
Term
Throughput
Definition
Amount of info that can travel through a system at any point in time.
Term
Transaction Speed
Definition
Amount of time a system takes to perform a transactions
Term
System Availability
Definition
Number of hours a system is available for users
Term
Information Accuracy
Definition
Extent to which a system generates the correct results when executing the same transaction numerous times.
Term
Web Traffic
Definition
Includes a host of benchmarks such as the number of page views.
Term
Response Time
Definition
Time it takes to respond to user interactions such as a mouse click.
Term
Usability
Definition
Ease with which people perform transactions and find information.
Term
Customer Satisfaction
Definition
Measured by such benchmarks as satisfaction surveys
Term
Conversion Rates
Definition
Number of customers an organization touches for the first time.
Term
Competitor Advantage
Definition
a product that an organizations customers place a greater value on than similar offering from a competitor.
Term
First-Mover Advantage
Definition
occurs when an organization can significantly impact its mkt share by being first to mkt with a competitive advantage.
Term
Environmental Scanning
Definition
acquisition and analysis of events and trends in the environment external to an organization.
Term
Five Forces Model
Definition
Buyer Power
Supplier Power
Threat of substitution products
Threat of new entrants
Rivalry among existing competitors
Term
E-business
Definition
conducting of business on the internet.
Term
Digital Darwinism
Definition
implies that organizations which cannot adapt to new demands placed on them to survive in the business age are doomed to extinction.
Term
Disruptive Technology
Definition
open new markets and destroy old ones.
Term
Sustaining Technology
Definition
improve products that customers are eager to buy.
Term
Protocols
Definition
standards that specify the format of data as well as the rules to be followed during transmission.
Term
Digital Divide
Definition
when those with access to technology have great advantages over those without access to technology.
Term
Web Mashup
Definition
websites that use content from multiple sources.
Term
Semantic Web
Definition
evolving extension of the Web in which content is more easily shared by using a universal format.
Term
Intranet
Definition
internalized portion of the internet protect from outside access.
Term
Extranet
Definition
an intranet that is available to strategic allies.
Term
Portal
Definition
websites that offer a broad array of resources and services.
Term
Kiosk
Definition
publicly accessible computer system that has been set up to allow interactive info browsing.
Term
E-commerce
Definition
buying and selling of goods and services over the internet.
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