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Human Resource Management- Exam 3
Job analysis and staffing
42
Management
Undergraduate 3
03/03/2010

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Term
Work
Definition
Effort directed toward producing or accomplishing results.
Term
Job
Definition
A grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee.
Term
Influences Affecting Jobs, People, and Related HR Policies
Definition
Organizational Values, Organizational Strategy, Customer Needs
Term
Workflow Analysis
Definition
A study of the way work (inputs, activities, and outputs) moves through an organization.
Term
Business Process Re-engineering (BPR)
Definition
Measures for improving such activities as product development, customer service, and service delivery.

RETHINK ---->REDESIGN ---->RETOOL
Term
Job Design
Definition
Organizing tasks, duties, and responsibilities into a productive unit of work.
Term
Person/Job fit
Definition
Matching characteristics of people with characteristics of jobs.
Term
Advantages of Team Jobs
Definition
Improved productivity
Increased employee involvement
More widespread employee learning
Greater employee ownership of problems
Term
Disadvantages of Team Jobs
Definition
Requires employees to be “group oriented”
Not appropriate for most work in organizations
Can be overused
Difficult to measure team performance
Individual compensation interferes with team concept
Term
Job Analysis
Definition
A systematic way of gathering and analyzing information about the content, context, and the human requirements of jobs.
Term
Competencies
Definition
Individual capabilities that can be linked to enhanced performance by individuals or teams.
Technical competencies
Behavioral competencies
Term
Job Analysis Methods
Definition
Observation, Interviewing, Questionnaires, and Computerized Systems
Term
Essential Job Functions
Definition
fundamental duties of the job that are performed regularly, require significant amounts of time, cannot be easily assigned to another employee, and are necessary to accomplish the job.
Term
Marginal Job Functions
Definition
duties that are part of the job but are incidental or ancillary to the purpose and nature of the job.
Term
--Fair Labor Standards Act--
To qualify for an exemption from the overtime provisions of the act:
Exempt employees must spend at least ___ of their time performing their primary duties as executive, administrative, or professional employees.
Definition
50%
Term
--Fair Labor Standards Act--
To qualify for an exemption from the overtime provisions of the act:
Exempt employees can spend no more than ___ of their time on manual, routine, or clerical duties.
Definition
20%
Term
Job Description
Definition
Identification of the tasks, duties, and responsibilities of a job
Term
Performance Standards
Definition
Indicators of what the job accomplishes and how performance is measured in key areas of the job description.
Term
Job Specification
Definition
The knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily.
Term
Job Description Components
Definition
Identification, General Summary, Essential Functions and Duties, Job Specifications, Disclaimer, Signature of approvals
Term
Benefits of a Strategic Approach in Recruiting
Definition
Matches recruiting activity with organizational and human resource plans.
Term
Acquiring the Right Human Capital Entails...
Definition
Knowing the business and industry
Identifying keys to success in the labor market
Cultivating networks and relationships
Promoting the company brand
Creating recruiting metrics
Term
Recruiting
Definition
The process of generating a pool of qualified applicants for organizational jobs
Term
Labor Markets
Definition
The external supply pool from which organizations attract their employees
Term
Tight versus Loose Labor Markets
Definition
Low unemployment creates competition for employees, raising labor costs.
High unemployment results the availability of more applicants and more qualified applicants.
Term
Labor Markets
Definition
Global Labor Markets
Geographic Labor Markets
Industry and Occupational Labor Markets
Educational and Technical Labor Markets
Term
Selection
Definition
The process of choosing individuals with qualifications needed to fill jobs in an organization.
Term
Placement
Definition
Fitting a person to the right job.
Term
Selection Criterion
Definition
A characteristic that a person must have to do a job successfully
Term
Predictors
Definition
The measurable or visible indicators of a selection criterion
Term
Validity
Definition
The correlation between a predictor and job performance
Term
Reliability
Definition
The extent to which a predictor repeatedly produces the same results, over time
Term
Multiple Hurdles
Definition
Establishing a minimum cutoff (level of performance) for each predictor, and requiring that each applicant must score at least the minimum on each predictor to be considered for hiring.
Term
Compensatory Approach
Definition
Scores on all predictors are added together, allowing a higher score on one predictor to offset a lower score on another predictor.
Term
Realistic Job Preview
Definition
The process through which a job applicant receives an accurate picture of the organizational realities of the job.
Term
Purposes of Applications
Definition
Record of applicant’s interest in the job
Provides a profile of the applicant
Basic record for applicants hired
Research effectiveness of the selection process
Term
Applications should not contain illegal (nonjob-related) questions concerning:
Definition
Marital status
Height/weight
Number and ages of dependents
Information on spouse
Date of high school graduation
Contact in case of emergency
Term
Nondirective Interview
Definition
Applicants are queried using questions that are developed from the answers to previous questions.
Possibility of not obtaining needed information.
Information obtained may not be not job-related or comparable to that obtained from other applicants.
Term
Stress Interviews
Definition
An interview designed to create anxiety and put pressure on an applicant to see how the person responds.
Term
Questions to Avoid in Interviews
Definition
Yes/No questions
Obvious questions
Questions that rarely produce a true answer
Leading questions
Illegal questions
Questions that are not job related
Term
Negligent hiring
Definition
Occurs when an employer fails to check the background of an employee who injures someone.
Term
Negligent retention
Definition
Occurs when an employer is aware an employee may be unfit for employment, continues to employ the person, and the person injures someone.
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