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Human Resource Management
1st Test
55
Management
Undergraduate 3
09/25/2011

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Cards

Term
What is HRM?
Definition
Designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals
Term
What is Human Capital?
Definition
The collective values of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce
Term
What are the seven HR activities?
Definition
Strategic HR Management, Equal Employment Opportunity, Staffing, Talent Management and Development, Total Rewards, Risk Management and Worker Protection, and EMployee and Labor Relations
Term
Strategic HR Management?
Definition
-HR Effectiveness
-HR measurement
-HR technology
-HR retention
Term
Equal Employment Opportunity?
Definition
-Compliance, Diversity, and Affirmative action
Term
Staffing?
Definition
Job Analysis, Recruiting, and Selection
Term
Talent Management and Development?
Definition
Orientation, Training, HR development, Career planning, and Performance management
Term
Total Rewards?
Definition
Compensation, Incentives, and Benefits
Term
Risk Management and Worker Protection?
Definition
Health and wellness, Safety, Security, and Disaster and recovery planning
Term
Employee and Labor Relations?
Definition
Employee rights and privacy, HR policies, and Union/Management relations
Term
What are HR roles?
Definition
Administrative, Operational and Employee advocate, and Strategic
Term
Administrative Role
Definition
Focusing on HR clerical administration and record keeping
Term
Operational and Employee Advocate role
Definition
Managing most HR activities in keeping with the strategy that has been identified by management and serving as employee "champion"
Term
Strategic role
Definition
Helping to define the strategy relative to human capital and its contributing to organizational results
Term
HR Challenges?
Definition
Globilization of businesses, economic forces, rapid growth of technology, changing demographics, and cost pressures, and organizational reconstructing
Term
What is off-shoring?
Definition
U.S. business contracting out activities to unaffiliated companies or their affiliates in another county
Term
What is in-shoring?
Definition
Foreign businesses shifting activities to the United States
Term
What is outsourcing?
Definition
Businesses contracting out activities to unaffiliated companies either at home or abroad
Term
What is HRMS(human resource management system) or HRIS(human resource information system)?
Definition
An integrated system provided information used by HR management in decision making. Declining 60% administrative work and and increase in operational effieiciency
Term
How to foster ethical behavior
Definition
written code of ethics and standards of conduct, training on ethical behavior for all executives, managers and employees, means for employees to obtain advice on ethical situations they face, often provided by HR, AND systems for confidential reporting of ethical misconduct or questionable behavior
Term
5 areas of HR competencies
Definition
Strategic contribution, business knowledge, HR delivery, HR Technologies, and Personal credibility
Term
HR generalists
Definition
a person who has responsibility for performing a variety of HR activities
Term
HR Specialist
Definition
a person who has in-depth knowledge and expertise in limited area of HR
Term
PHR
Definition
Professional in Human Resources Certificate, sponsored by HRCI. 2 years HR experience and pass the PHR certification exam
Term
SPHR
Definition
Senior Profesional in Human Resources Certification, sponsored by the HRCI. at least 2 years of HR experience, pass the SPHR or GPHR exam
Term
Strategy HRM
Definition
the strategy an organization follows is its propostion for how to compete successfully and thereby survive and grow
Term
Strategic HRM
Definition
Use of employees to gain or keep a competitive advantage -- HR should be involved in implementing strategies that affect and are influenced by people
Term
Some HR best practices
Definition
Employment security, Selective Recruiting, High Wages/incentives, Information sharing/participation, Training/crossing-training, Promotions from within, and Measurement
Term
what is culture?
Definition
societal forces affecting the values, beliefs, and actions of a distinct group of people
Term
Multi-national enterprise
Definition
Organization that has operating units located in foreign countries
Term
Global organization
Definition
Firm that has corporate units in a number of countries integrated to operate as one organization worldwide
Term
What issues are associated with globalization?
Definition
convincing individuals from a different religious, ethnic, or tribal backgrounds to for together in a global firm can be difficult.
Term
How does HR contribute to organizational effectiveness?
Definition
by giving significant attention to working more effectively with financial executives to make certain that HR is a financial contributor to organizational effectiveness. The return on investment of all resources and expenditures in organizations can be calculated, including the ROI of human expenditures.
Term
What is HR planning?
Definition
process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.
--ensures the organization has the right number of human resources, with the right capabilities, at the right times, and in the right place
Term
What are the HR planning steps?
Definition
1. Consider Organizational Objectives and Strategies, 2. Scanning External Enviroment for Labor Supply Changes & Assess Internal Workforce
3. Devolpe Forecasting
4. Identify Organizational Need for People & Determine People Available
5. Formulate HR Strategies and Plans
Term
Scanning the Environment
Definition
process of studying the enviroment of the organization to pinpoint opportunities and threats
Term
SWOT Analysis
Definition
Identifying Strengths, Weakness, Opportunities, and threats
Term
Job and Skill Audit
Definition
a comprehensive analysis of all current job provides a basis for forecasting what jobs will need to be done in the future. Data for this should be available from existing staffing and organizational databases
Term
Questions addressing internal assesment
Definition
What job exists now?
How many individuals are performing each job?
What are the reporting relationships of jobs?
How essential is each job?
What jobs will be needed to implement future organizational strategies?
What are the characteristics of anticipated jobs?
Term
Talent inventory
Definition
Audit of current employees and their capabilities
-Can be incorporated into a skills database
Term
Forecasting
Definition
using information from the past and the present to identify expected future conditions
Term
What are some opportunities and threats in the external environment?
Definition
government influences, economic conditions, geographic and competition issues, workforce changes
Term
What are some strengths and weaknesses in the internal environment?
Definition
job and skills audit, organization capabilities inventory, using a skills database
Term
what happens when supply and demand are not aligned?
Definition
Surplus
– Downsizing
– Hiring freeze
– Voluntary separation
– Layoffs
• WARN Act
– Outplacement
• Shortage
– Overtime
– Contingent workers – Bring back retirees – Outsourcing
– Reduce turnover


Term
How does HR help attain a competitive advantage?
Definition
Attracting human resources with the necessary skills and talent to accomplish organizational goals
– Retaining human resources with the necessary skills and talent to accomplish organizational goals
Term
How does HR help attain enhance organizational performance?
Definition
Provides inputs on acquisitions and mergers – Viability of the merger based on HR
– Compatibility of corporate cultures
– Availability of critical KSAs
Term
How does HR have a positive effect on human capital?
Definition
– Developing Capabilities
• Job Analysis
• Career and succession planning • Development programs
Attracting and Retaining
• Recruiting
• Selection & Placement
• Training & Development
• Employee benefits
• Compensation (wages and incentives) • Employee and labor relations
– Performance Evaluation (identifying and rewarding performance)

Term
Human capital metrics
Definition
To demonstrate its strategic contribution to senior managers, HR needs specific measures tied to HR performance indicators; Cost Control and Value Creation
Term
Cost Control
Definition
Driving out cost in the HR function and enhancing operational efficiency outside of HR
Term
Value Creation
Definition
Ensuring that the HR architecture intersects with the process of implementing strategy in the organization
By enhancing return, reducing risk, or increasing liquidity
Term
Cost Control
Definition
Driving out cost in the HR function and enhancing operational efficiency outside of HR
Term
Behavioral Costing
Definition
Assigns dollar estimates to behaviors, such as absenteeism, turnover, and job performance, of employees and managers
Term
Direct measures refer to the actual costs
Definition
Such as absenteeism, accidents, and recruiting
Term
Indirect measures do not deal directly with cost
Definition
Usually expressed in terms of time
• Such as communication breakdowns, distrust, and low motivation
Term
Return on Investment (ROI)
Definition
Calculation showing the value of expenditures for HR activities
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