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HRM Vocab - Chapter 9
MGMT 6260
27
Sociology
Graduate
05/02/2013

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Cards

Term
Training
Definition
A planned effort to help employees learn job-related knowledge, skills, and attitudes.
Term
Knowledge
Definition
Facts and principles
Term
Skills
Definition
Proficiency at performing a particular act
Term
Attitudes
Definition
An evaluative reaction to particular categories of people, issues, objects, or events
Term
Learning
Definition
A change in knowledge, skill, or attitude that results from experience
Term
Informal learning methods
Definition
Natural learning that is neither planned nor organized
Term
Transfer of training
Definition
Application on the job of knowledge, skills, or attitudes learned in training
Term
Traditional model of instructional design
Definition
A process used to create training programs in which needs assessment is followed by design and delivery and then by evaluation
Term
Rapid model of instructional design
Definition
A process used to create training programs in which assessment, design and delivery, and evaluation overlap in time
Term
Needs assessment
Definition
A process for determining what training to offer and who should be trained
Term
Proactive needs assessment
Definition
A systematic process for determining and prioritizing the training programs to be developed and delivered by an organization
Term
Organizational analysis
Definition
A process used to identify characteristics of the organizational environment that will influence the effectiveness of training
Term
Transfer of training climate
Definition
Environmental factors that support training, including policies, rewards, and the attitudes and actions of management and coworkers
Term
Task Analysis
Definition
A process used to describe the work activities of employees, including the knowledge and skill required to complete those activities
Term
Person Analysis
Definition
A process used to identify who needs training and what characteristics of those individuals will influence the effectiveness of training
Term
Reactive needs assessment
Definition
A problem-solving process used to determine whether training is necessary to fix a specific performance problem and, if training is necessary, what training should be delivered
Term
Problem definition
Definition
The gap between desired and actual performance
Term
Causal Analysis
Definition
A process used to determine the underlying causes of a performance problem.
Term
Training vendors
Definition
Organizations that sell existing training programs or services to develop and deliver training programs
Term
Training methods
Definition
How training content is organized and structured for the learner
Term
Training media
Definition
How training content and the associated methods are delivered to the learner
Term
e-learning
Definition
Training delivered through computers and network technology
Term
Behavioral contract
Definition
An agreement that specifies what the trainee and his/her manager will do to ensure training is effective
Term
Relapse prevention training
Definition
A transfer enhancement activity that helps prepare trainees to overcome obstacles to using trained behaviors on the job
Term
Opportunity to perform
Definition
Allowing employees a chance to use the skills they learned in training back on the job
Term
Training efficiency
Definition
The extent to which the benefits of training exceed the costs of developing and delivering training
Term
Return on Investment (ROI)
Definition
An efficiency measure created by dividing the monetary value of training benefits by the costs of delivering training and multiplying the result by 100.
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