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HRIR Victoria University
Human Resource Development
42
Management
Undergraduate 3
06/15/2009

Additional Management Flashcards

 


 

Cards

Term
Training Design Process
Definition
A systematic approach to developing training programs. Its six steps include: Conducting a needs assesment, ensuring employees readiness for training, creating a learning environment, ensuring transfer of training, selecting training methods, and evaluating training programs. Example Googles T-D process
Term
Instructional System Design (ISD)
Definition
A process for designing and devrloping programs. Example:A training design Process ADDIE model
Term
Intellectual Capital
Definition
The codified knowledge that exisits in a company. Example: Patents, copyrights, trade secrets, inteelectual property.
Term

Knowledge worker

 

Definition
Employees who own the means of producing a product or service. These employees have a specialised body of knowledge r expertise that the use to perform their jobs and contribute to company effectivness. Example: A Subject Matter Expert (SME)
Term
Learning Organisation
Definition
A company that has an enhanced capacity to learn, adapt, and change; an organisation whose employees continuously attempt to learn new things and then aply what they have learned to improve product or service quality. Example: Nokia
Term
Total Quality Management (TQM)
Definition
A style of doing business that relies on the talents and capabilities of both labor and management to build and provide high quailty products and services and continuously improve them Example: Nokia
Term
Cross Training
Definition
Training method in which team members understand and practice each others skills so that members are prepared to step in and take another members place should someone be temporarily or permenantly leave the team. Simply training employees to learn the skills of other job descriptions. Example: McDonalds employees learning all roles.
Term
Contingent Work Force
Definition
Independant contractors, on-call workers, temporary workers, and contract workers.
Term
ASTD Competency Model
Definition
Model describes what it takes for a training professinal to be successful
Term
Intellectual Skills
Definition
Mastery of concepts and rules
Term
Motor Skills
Definition
Coordination of physical movement
Term
Attitudes
Definition
Combination of beleifs and feelings that pre dispose a person to behave in a certain way.
Term
Reinforcement Theory
Definition
Theory Emphasising that people are motivated to perform or avoid certain behaviours because of past outcomes that have resulted from those behaviours.
Term
Social Laerning Theory
Definition
Theory Emphasizing that people learn by observing other persons (modles) who beleive are credible and knowledgeable Example:mentors or role models.
Term
Logical Verification
Definition
Perceiving a relationshp between a new task and a task already mastered
Term
Modelling
Definition
Having employees who have mastered the desired laerning outcomes demonstarte them for trainees. Example: Sales Manager teaching traininees how to sell.
Term
Goal Setting Theory
Definition
A theory assuming that behaviour results from a persons concious goals and intentions.
Term
Expectancy
Definition
Beleif about the link trying to perform a behaviour (or effort) and actually performing well; the mental state that the learner brings to the instructional process.
Term
Instrumentaltity
Definition
In expectancy theory, a belief that performing a given behaviour is associated with a particular outcome.
Term
Andragogy
Definition
The theory of adult learning
Term
Working Storage
Definition
The rehersal and repetition of information, allowing it to be cded for memory.
Term
Sematic Coding
Definition
the actual process of incoming memory
Term
Metacognition
Definition
A learning strategy whereby trainess direct their attention to to their own learning processes.
Term
Presentation Methods
Definition
Training methods in which trainees are passive recepitnts of nformation
Term
On-The-Job training
Definition
Training in which new or inexperianced employees learn through first observing managers and peers and then trying to imitate what the have seen.
Term
Simulation
Definition
 a training method that represents a real life situation with teainees decsions resulting in outcomes that mirror what would happen if they were on the job.
Term
Case Study
Definition
A description of how employees or an organisation dealt with a situation in the past.
Term
Bahaviour Modelling
Definition
A training method in which trainees are presented with a model who demonstartes key behaviours to replicate and provides them with the opportunity to practice those key behaviours.
Term
Vicarious Reinforcement
Definition
Situation  in which trainee sees a model being reinforced for using certai behaviours
Term
Experiential Learning
Definition
A training method in which participants (1) are presented with conceptual knowledgeand theory (2) take part in a behavioural simulation (3) analyze the activity and (4) connect the theory to and activity with the OTJ or real life situations
Term
Over learning
Definition
Employees continuing to practice even if they have been able to perform the objective several times.
Term
Massed Practiced
Definition
Training approach in which trainees practice a task continously without rest
Term
Spaced Practiced
Definition
training approach where individuals are given rest intervels beween practice sessions.
Term
Transfer of Training
Definition
Trainees aplying to their jobs the capabilities they have gained during training. 
Term
Theory of identical elements
Definition
a theory that transfer of learning occurs when what is leanred in training is identical to what the trainee has has t perform on the job.
Term
Near transfer
Definition
a trainees ability to apply learned capability exactly to the work situation.
Term
Far transfer
Definition
Trainees ability to apply learned capabilities to the work environemnt even though it is not identical  to the training session environment.
Term
Cognitive theory of transfer
Definition
Theiry asserting that the likelihood of transfer depends on the trainees ability to retrieve learned capabilities.
Term
Opportunity to perform.
Definition
the chance to use laerned capabilities
Term
Needs assesment
Definition
the process used to determine whether or not training is nessescary; the first ste in the Instructional System Desgin Model
Term
Performance Discrepancy
Definition
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