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HACE 3100 Moorman
Final Exam
76
Economics
Undergraduate 3
12/11/2011

Additional Economics Flashcards

 


 

Cards

Term
True or False: There are five steps in the pre-purchase decision making process.
Definition
False -- There are five total, but only 3 before the purchasing step
Term
________ warranties are not written but understood etc.
Definition
Implied
Term
What percent of money paid for service contracts is actually used?
Definition
11-20%
Term
Which federal agency is the oldest?
Definition
FDA
Term
What is FCC responsible for?
Definition
Radio/TV
Term
Who signed amendments to FDA in 1938
Definition
FDR
Term
What caused the FDA to add the amendment in 1938?
Definition
Elixir Sulfanilamide issue
Term
Which Federal Agency is responsible for consumers eating infecting beef?
Definition
USDA - US Department of Agriculture (which is overseen by the Sec. of Ag)
Term
The Federal Aviation Administration is part of which Government Agency?
Definition
Department of Transportation
Term
Which Federal Agency made Martha Stewart serve jail time?
Definition
Securities and Exchange Commission uncovered her alleged insider trading, but she served jail time for Obstruction of Justice and I think that's dealt with by the Department of Justice
Term
True or False: FTC was responsible for arresting Martha Stewart
Definition
False, the purpose of the FTC is to prevent unfair methods of competition in commerce, unfair or deceptive practices/advertising, and requires manufacturers and sellers of consumer products to provide detailed information about warranty coverage.

Dont get tripped up though, because the Department of Justice works with the FTC in enforcing the Sherman-Anti-trust law
Term
_________ is an independent agency created by the Congress that maintains the stability and public confidence in the nation's financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships.
Definition
FDIC -- Federal Deposit Insurance Corporation
Term
Complaining has lead to ________ which means that if you return the item, you don't get your money back but you can buy new/different item from the same company. (Essentially store credit)
Definition
Cross Selling
Term
The Viral Effect
Definition
Consumers who complain in volume on the internet
Term
True or False: You must have an be honest about complaining, have reasonable expectation, avoid nuisance/frivolous lawsuits, or you have no legal right to sue.
Definition
False -- those are just recommendations on how to complain effectively. *(not 100% sure)
Term
True or False: Jimmy Carter signed (some type of) legislation
Definition
False
Term
Law of Supply
Definition
As the price of the good increases, the quantity of goods offered by suppliers increases and vice versa
Term
Law of Demand
Definition
As the price of a good increases, the demand for the good will decrease and vice versa.
Term
Types of Market Failure
Definition
Imperfect Competition - Monopolies
Price Discrimination
Imperfect Information
Inequality
*She gave housing prices as an example in class*
Term
Groups that protect Consumers:
Definition
Government Agencies
Consumer Groups
Industry Self-Regulation
Term
_________ was the first state to deregulate electric utility industry.
Definition
California
Term
The administrator of the EPA is appointed by...
Definition
the President of the US
Term
Current Secretary of Agriculture
Definition
Thomas Villsack --former governor of Iowa
Term
True or False: Dietary Supplements do NOT have to go through the same FDA approval as food
Definition
True
Term
Example of a Vertical Merger
Definition
Wood deck company merging with a company that owns acres of forests

In class example: lumber & furniture companies
Term
Example of Horizontal Merger:
Definition
Home Depot and Lowes
Term
Example of Market Extension Merger:
Definition
American Grocery store merging with one in Taiwan

In class example: Hooters going global
Term
Example of Product Extension Merger:
Definition
Crest with Scope
Term
An organization, started in 1973, of people who work in business in the areas of consumer affairs and customer services. These members are often the consumers voice within a company.
Definition
Society of Consumer Affairs Professionals -- SOCAP
Term
Which Nongovernmental Pro-consumer group publishes "Consumers Report" magazine?
Definition
Consumer's Union
Term
Which is the oldest consumer organization?
Definition
National Consumers League
Term
Example of Low Labeling:
Definition
Dry Clean only label when really it can be handwashed
Term
Types of Auto Insurance
Definition
Liability - bodily, property, personal
Collision
Comprehensive
Uninsured Motorist
Medical payments
Towing Insurance
Rental Car Insurance
Term
Which is not a complain against consumer protection agencies?
Definition
Limits politicians power
Term
Deck Repair man doing a bad job, he has the right to come back and try to fix it before being sued under ______.
Definition
Right to Cure
Term
Charging $1800 for replacing computer parts that didn't ned replacing
Definition
High balling? Maybe? Not sure
Term
Charities must spend ______% or more directly to people it says it helps to be considered efficient.
Definition
25
Term
True or False: The Better Business Bureau is NOT a third party medium that deals with complaints between consumer and businesses.
Definition
False
Term
US biggest import to China:
Definition
trash
Term
Portable credit card scanning device used by waiters:
Definition
Skimmer
Term
Credit Bureaus
Definition
Equifax, Experian, Transunion
Term
A freeze to prevent identity theft is called a _______
Definition
Security Freeze
Term
The number to opt out of pre-approved credit card offers
Definition
1-888-5OPTOUT
Term
Investing
Definition
putting your money into an asset that generates a return
Term
Speculating
Definition
putting your money into an asset that the future value, or return, relies on supply and demand.

Example: baseball cards/collectors items
Term
Stocks
Definition
Consumer has part ownership in a corporation
Term
Bonds
Definition
Consumer is lending money to the company or government by selling the bond
Term
What is an example of Sunken Cost Fallacy?
Definition
Season ticket holders not going to one of the games.
Term
True or False: The more attributes presented, the less risky the product seems.
Definition
True, if it comes with a warranty that must mean its good. Referred to as attribute based choices
Term
The most common type of implied warranty:
Definition
"warranty of merchantability" -- means that the seller promises that the product will do what it is supposed to do.
Term
If you purchase does not come with a written warranty, it is still covered by implied warranty unless the product is marked ____________
Definition
"as is" warranty
Term
The treatment of ailments/illnesses is now starting to be looked at by:
Definition
FDA or CPSC--leaning towards CPSC
Term
A person who writes letters and makes calls on your behalf
Definition
Kvetcher
Term
Who is responsible for improper pig slaughtering and being sold?
Definition
Department of Ag or FDA
Term
Types of accidents:
Definition
Rollover
T-Bone
Head-on
Off-center
Term
Shopbots
Definition
Browser based shopping assistants; intelligent agent programs that scan the internet and compile the information they are asked to locate in a format convenient for users.
Term
For something to be insured it must meet the following criteria:
Definition
Probability of risk can be established
Financial loss can be determined
Event will not affect everyone insured
Term
Payments consumers make
Definition
Premiums
Term
Covers if your vehicle collides with another vehicle, flips over, crashes into object, regardless of who caused the crash.
Definition
Collision Insurance
Term
Covers losses from incidents other than collisions, such as fire, theft, hail, flood
Definition
Comprehensive Insurance
Term
Health insurance for the elderly and the very poor
Definition
Medicare and Medicaid respectively
Term
Term Life Insurance:
Definition
more economical than other types because it provides PROTECTION ONLY
Term
Whole Life Insurance:
Definition
provides a savings or investment component, may not be as beneficial as a separate investment account
Term
Risk associated with all securities and can not be reduced through diversification.
Definition
Systematic Risk
Term
Risks associated with one particular investment and can be reduced through diversification
Definition
Unsystematic Risk
Term
Stocks vs. Bonds
Definition
Stocks - ownership in a company
Bonds - promise to repay debt
Term
Nominal Rate of Return
Definition
the rate of return without adjusting for inflation
Term
Real Rate of Return
Definition
Rate of return adjusted for inflation
Term
Dividends vs Interest
Definition
Dividends from stocks, interest from bonds
Term
Situation in which net exports are negative
Definition
Trade Deficit
Term
Situation in which net exports are positive
Definition
Trade Surplus
Term
The rate at which a person can trade the currency of one country for the currency of another
Definition
Nominal Exchange Rate
Term
The exchange rate between the Japanese yen and US dollar
Definition
80 yen to 1 dollar
1 yen = .0125 dollars
Term
The 4 drives
Definition
Acquisition
Bonding
Learn
Defend
Term
FDA established when? What was the amendment?
Definition
1906; amendment in 1938 drugs must be approved
Term
When was the USDA established?
Definition
1862
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