Shared Flashcard Set

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Exam 70-270
OfficeStar Computer Training Center
85
Computer Science
Not Applicable
05/02/2006

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Cards

Term
What are the 2 ways to determine which XP version/service pack you are running?
Definition
1. Right-click My Computer -> Properties -> General tab.
2. Start -> Run -> winver.exe -> Enter
Term
What are the common command-line parameters for Windows Updates?
Definition
/f Forces all applications to close prior to restarting the system.
/n Does not back up uninstall files. You cannot uninstall the service pack if this switch is used.
/o Overwrites OEM-provided files without prompting the user.
/q Installation runs in quiet mode with no user interaction required (requires /o to update OEM-supplied files).
/s:[path to distribution folder] Creates an integration installation point.
/u Unattended installation (requires /o to update OEM-supplied files).
/x Extracts files without starting Setup. This is useful if you want to move installation files to another location.
/z Disables automatic restart when installation is finished.
Term
What at the 3 automated deployment methods?
Definition
1. Unattended Installation - uses the Winnt or Winnt32 commands to start the install and an Answer File created with the Windows Setup Manager.
2. Disk Duplication - the System Preparation Tool (SysPrep.exe) is used to create an image, which is then copied to new systems via a third-party tool (such as Norton Ghost).
3. Remote Installation Services - an XP installation is stored on the network using the RIS server software. The client is booted from the network or by using a special RIS Boot Disk, contacts the RIS Server and installs the image from the server.
Term
What is a UDF?
Definition
Uniqueness Database File - used in conjunction with an Answer File to address the configuration parameters which must be unique for each PC on the network such as the computer name.
Term
What is an answer file, and what tool is used to create it?
Definition
A text script file that provides answers for the common configuration settings in an unattended install. It is created using the Windows Setup Manager.
Term
Where are the Windows XP Professional deployment tools located and how do you make them available for use?
Definition
They are located on the Windows XP Pro installation CD in the Support\Tools folder. To use them, browse to the Tools folder and double-click 'deploy.cab' to open the compressed file containing the tools. Copy & paste them into an appropriate folder on your hard disk.
Term
What are the 5 User Interaction Levels that can be selected in the Windows Setup Manager Wizard for an Unattended Installation Answer File?
Definition
1. PROVIDE DEFAULTS - you provide the defaults that are displayed, but the user can select other options
2. FULLY AUTOMATED - no user intervention
3. HIDE PAGES - the user only sees pages for which all answers are not provided in the answer file
4. READ ONLY - the user can view the scripted answers on unhidden pages, but can not change them
5. GUI ATTENDED - the text mode portion of the installation is automated, but the user must provide answers during the GUI portion.
Term
What are the 5 stages of the Startup Process?
Definition
1. Preboot Sequence
2. Boot Sequence
3. Kernel Load
4. Kernel Initialization
5. Logon
Term
9 Files Used in the Windows XP Professional Startup Process
Definition
1. NTLDR - Preboot and boot
2. BOOT.INI - (Boot
3. BOOTSECT.DOS - Boot (optional)
4. NTDETECT.COM - Boot
5. NTBOOTDD.SYS - Boot (optional)
6. NTOSKRNL.EXE - Kernel load
7. HAL.DLL - Kernel load
8. SYSTEM - Kernel initialization
9. Device drivers (.sys) - Kernel initialization
Term
What 4 things happen during the Preboot Sequence?
Definition
1. POST
2. BIOS locates boot device and loads & runs MBR
3. The MBR scans the partition table to locate the active partition, loads the boot sector on the active partition into memory, and then executes it.
4. The computer loads and initializes the NTLDR file, which is the operating system loader.
Term
What are 3 common problems that can arise during the preboot sequence?
Definition
1. Improper hardware configuration or malfunctioning hardware
2. Corrupt MBR
3. Floppy or USB disk inserted (results in a non-system disk error, disk error, or no OS found error)
Term
What are the 4 Boot Sequence phases?
Definition
1. Initial Boot Loader Phase
2. Operating System Selection
3. Hardware Detection
4. Configuration Selection
Term
What 2 things happen during the Initial Boot Loader phase of the Boot Sequence?
Definition
1. NTLDR switches microprocessor from real to 32-bit flat memory mode.
2. NTLDR starts the minifile system drivers which enable it to find XP in the file system.
Term
During which phase of the Startup process is the information in the Current Control Set copied to the Clone Control Set? Which system component performs that task?
Definition
During the Kernel Initialization Phase. The Kernel.
Term
When is the Last Known Good configuration created?
Definition
After you reboot the computer, the kernel copies the information in the Current control set to the Clone control set during the kernel initialization phase. When you successfully log on to Windows XP Professional, the information in the Clone control set is copied to the Last Known Good control set.
Term
What is a Catalog?
Definition
An index of the files and folders from a backup job that Windows XP Professional automatically creates and stores with the backup job and on the computer running the Backup Utility.
Term
What is a Backup Set?
Definition
A backup set is a collection of files or folders from one volume that you back up during a backup job.
Term
What are the three Advanced restore settings that allow you to specify how to restore files that already exist?
Definition
1. Leave Existing Files (Recommended),
2. Replace Existing Files If They Are Older Than The Backup Files
3. Replace Existing Files
Term
If you are troubleshooting a computer that won't start, what recovery method should you attempt before resorting to the ASR Wizard?
Definition
You should try replacing (one at a time) the System and Software files from the
%systemroot%/Repair folder using the Recovery Console.
Term
What four wizards does the Backup Utility provide access to?
Definition
1. The Backup And Restore Wizard
2. The Backup Wizard (Advanced)
3. The Restore Wizard (Advanced)
4. The Automated System Recovery Wizard.
Term
What two things does the Automated System Recovery Wizard create during a
backup?
Definition
1. A floppy disk containing your hard drive configuration
2. A backup of your local system partition.
Term
What two pieces of information do you have to supply to the Automated System
Recovery Wizard?
Definition
1. The appropriate media type
2. The backup media or file name
Term
True or False: you must be a member of the Administrators group to make changes to the Power Schemes.
Definition
True
Term
What 5 areas are configurable on the Advanced tab of the System Properties?
Definition
1. Performance
2. User Profiles
3. Startup and Recovery
4. Environment Variables
5. Error Reporting
Term
1. How does Processor Scheduling allocate resources differently for Programs and Background Services?
2. Where are these configuration options located?
Definition
1. For Programs the system allocates short variable time slices (quanta) to applications running in the forground.
To give priority to system processes, the system allocates long fixed-length quanta to all programs.
2. Right-click My Computer -> Properties -> Advanced -> Performance Options
Term
What are the 3 ways to enhanced system performance by configuring the Paging File?
Definition
1. Create a paging file on multiple controller/hard disk pairs.
2. Create a second paging file on a partition other than the one on which the %systemroot% folder resides (i.e. the Boot Partition).
3. Make the Initial Size of the paging file the same as the Maximum Size.
Term
What are the 4 Startup and Recovery Options? How do you access these options?
Definition
1. Write An Event To The System Log
2. Send An Administrative Alert
3. Automatically Restart
4. Write Debugging Information
Rt-click My Computer -> Properties -> Advanced tab -> Startup and Recovery -> Settings
Term
What 4 performance options can you control with the tabs of the Performance Options dialog box?
Definition
1. Visual Effects (on the Visual Effects tab)
2. Processor Scheduling (on the Advanced tab)
3. Virtual Memory (on the Advanced tab)
4. Data Execution Prevention (on the tab of the same name)
Term
True or False?
The Shared Documents folder is only available on Windows XP Professional computers that are members of an Active Directory domain.
Definition
False
The Shared Documents folder is only available on Windows XP computers that are part of a workgroup.
Term
Members of which groups can create shares?
Definition
Only members of the Power Users group and the Administrators group can create shares.
Term
What feature enables you to ensure that a self-powered USB hub has enough resources to support additional devices?
Definition
A self-powered USB hub includes a Power properties page in Device Manager that allows you to view the power consumption of devices attached to the USB hub.
Term
Which two performance counters are most relevant to determining a processor bottleneck?
Definition
Processor\% Processor Time
System\Processor Queue Length
Term
Which Operating System Chooser file would you update to present the technician installing Windows XP from an image with a list of available XP languages to choose from?
Definition
Welcome.osc
The file Multilng.osc can be used as a template for the updates to Welcome.osc. Welcome.osc will then display a welcome screen to the user with the list of languages supported.
Term
Which 3 configuration settings are required to enable Remote Assistance on client computers that are part of a workgroup?
Definition
1. Allow this computer to be controlled remotely (in System properties)
2. Turn off Simple File Sharing.
3. Add your local logon account and same password to each local computer.
Term
Which permissions should be configured for a folder for which Web Sharing has been enabled: Share or NTFS?
Definition
NTFS
Term
What is a UDF?
Definition
Uniqueness Database File - used to provide the settings that each PC needs to distinguish it from other computers when doing multiple unattended installations.
Term
1. What's the name of the utility for creating answer files and UDFs?
2. What are the default names for these 2 files?
Definition
1. Windows Setup Manager
2. unattend.txt & unattend.udb
Term
When configuring Print Priority on the Advanced tab of the printer Properties, is 1 the highest or lowest priority?
Definition
lowest
Term
What are the two XP setup logs and where are they located?
Definition
Setupact.log & Setuperr.log.
They are located in C:\Windows by default.
Term
What are the two most common Stop Errors and what do they represent?
Definition
0x0000000A - indicates that Windows attempted to access a memory address at too high an internal request level: usually an incorrect hardware memory address or an incompatible device driver.
0x0000007B - inaccessible boot device: boot sector virus, bad or incompatible hardware, or missing hardware drivers.
Term
What feature of a Workgroup must be disabled in order to use Offline Files?
Definition
Fast User Switching
Term
Which version of the Windows Installer is included with SP2?
Definition
Windows Installer 3.0
Term
Which utility is used to immediately apply Group Policy changes on the local PC?
Definition
gpupdate.exe
Term
What are Winnt.sif and Sysprep.inf and when are they used?
Definition
They are 'Answer Files'
Winnt.sif is copied to a floppy disk and used for an installation from CD.
Sysprep.inf is used to automate the Mini-Setup routine for a disk imaging deployment. The Answer file must be copied to the Sysprep folder before running Sysprep to create the disk image.
Term
In which section of an Answer File should the license key be entered?
Definition
UserData
Term
What action must you take to apply new credentials added to your user account as the result of being added to a new user group that has had a new Group Policy created for it?
Definition
You can either restart the computer and log back on

or

Log off, log back on, and then run the gpupdate command.
Term
What are the 2 switches used with the WINNT setup command to copy a folder to the local setup directory and either leave it or delete it at setup's completion?

What are the equivalent switches for the WINNT32 command?
Definition
WINNT
/r: to copy and leave
/rx: to copy and delete

WINNT32
/copydir: /copysource:
Term
What are 2 tools that can produce a list of installed drivers?
Definition
Driverquery.exe

Winmsd.exe (aka: msinfo32.exe)
Term
What are the 2 snap-ins in the Performance Console?
Definition
1. System Monitor

2. Performancen Logs And Alerts
Term
What are the 4 tabs in the Task Manager?
Definition
1. Applications
2. Processes
3. Performance
4. Networking
Term
What are the 3 default counters in the Performance tool?
Definition
1. Pages/sec
2. Avg. Disk Queue Length
3. %Processor Time
Term
What does Pages/sec represent?
How do you interpret the values?
Definition
Represents the rate at which pages are read from\written to disk during virtual memory operations.
Consistently high values can indicate that not enough memory is present on a computer.
Term
What does Avg. Disk Queue Length represent?
How do you interpret the values?
Definition
Represents the average number of read and write requests queued for the selected disk.

Consistent values above 0 means that requests are backing up, which might indicate not enough memory or a slow disk system.
Term
What does %Processor Time represent?
How do you interpret the values?
Definition
Indicates the percentage of time that the processor spends executing a nonidle thread, which is the percentage of time that the processor is active. During some operations this might reach 100 percent. Periods of 100 percent activity should occur only occasionally. This counter is the primary indicator of processor activity. Sustained values over 80 percent indicate a potential processor bottleneck.
Term
Under Processor, what does '%Interrupt Time' represent, and how are the values interpreted?
Definition
Indicates the time that the processor spends receiving and servicing hardware interrupts during sample intervals. This value is an indicator of the activity of devices that generate interrupts (such as the system clock, mouse, and disk drivers). Devices like these typically interrupt the processor when they complete a task or require the processor’s attention. If the %Processor Time value is greater than 90 percent, and the %Interrupt Time value is greater than 15 percent, this processor is probably in need of assistance to handle the interrupt load.
Term
Under Processor, what does '% DPC Time' represent and how are the values interpreted?
Definition
Indicates how much time the processor is spending processing DPCs. DPCs are software interrupts or tasks that require immediate processing, causing other tasks to be handled at a lower priority. DPCs represent further processing of client requests.
Term
Under System, what does 'Processor Queue Length' represent and how are the values interpreted?
Definition
Indicates the number of threads in the processor queue. There is a single queue for processor time, even on computers with multiple processors. A sustained processor queue of greater than two threads usually indicates that the processor is slowing down the overall system performance.
Term
Under Memory, what does 'Pages/sec' represent and how are the values interpreted?
Definition
Indicates the number of pages that were either read from disk or written to disk to make room in physical memory for other pages. This counter is the primary indicator of whether the computer has sufficient memory. An average value in excess of 20 can indicate insufficient memory in the computer.
Term
Under Memory, what does 'Available Bytes' represent and how are the values interpreted?
Definition
Indicates the amount of physical memory that is unallocated in the computer. Does not include any memory that is allocated to working sets or file system cache.
Term
Under Paging File, what does '%Usage' represent and how are the values interpreted?
Definition
Indicates the percentage of the paging file that is currently in use.
Term
Under Paging File, what does '%Usage Peak' represent and how are the values interpreted?
Definition
Indicates the peak percentage of the paging file in use.
Term
Under Cache, what does 'Copy Read Hits %' represent and how are the values interpreted?
Definition
Indicates the percentage of time that information was found in the file system cache and did not have to be read from disk during a file read operation (typically used by file systems and during small network transfers). A low value (lower than 70 percent) indicates that Windows might not have enough physical memory to keep up with the demands.
Term
Under Logical Disk, what does '%Free Space' represent and how are the values interpreted?
Definition
Indicates the ratio of free disk space that is available to total usable disk space on a particular logical disk.
Term
Under Physical Disk, what does '%Disk Time' represent and how are the values interpreted?
Definition
Indicates the percentage of time that the selected physical disk is busy servicing read or write requests. If this value is consistently over 50 percent, the hard disk is having trouble keeping up with the load that is being placed on it.
Term
Under Physical Disk, what does 'Avg. Disk Queue Length' represent and how are the values interpreted?
Definition
Indicates the average number of both read and write requests that are queued for the selected disk. If this value averages 2 or more, the disk is a bottleneck.
Term
Under Processor, what does 'Interrupts/Sec' represent and how are the values interpreted?
Definition
Represents the number of hardware interrupts per second being sent to the processor. A generally acceptable starting point is 1,000 to 2,000 interrupts per second. A value above that could indicate a problem with the network adapter - either hardware or drivers.
Term
What is the DNS resolution process?
Definition
1. Check the specified host name against the local machine name.
2. Check the HOSTS file.
3. DNS query.
4. Check the NetBIOS name cache.
5. WINS query.
6. Broadcast query.
7. Scan LMHOSTS file.
Term
What 3 tools can be used to apply Security Templates?
Definition
1. Secedit command line tool.
2. Security Configuration and Analysis snap-in.
3. Local Security Policy console: right-click Security Settings -> click 'Import Policy'.
Term
Which file types, by default cannot be cached as offline files?

How would you configure them so that they could be?
Definition
By default, files with the extensions .slm, .ldb, .mdb, .mdw, .mde, .pst, and .db cannot be cached.

You can override this by removing the file extensions that you want to be cached from the Group Policy setting \Computer Configuration\Administrative Templates\Network\Offline Files\Files not cached.
Term
How can you restrict which users can be added be to a security group?
Definition
Link a Group Policy Object (GPO) to the OU containing the users that you wish to manage. Add the users who need to belong to the security group in Security Settings | Restricted Groups.

You have to use a GPO; you cannot manage group membership in the default local security policy.
Term
Which Advanced Boot Options menu selection causes XP to boot using the default video driver?
Definition
Safe Mode
Term
What does the Advanced Boot Options menu selection 'VGA Mode' do?
Definition
It causes the computer to boot using the currently installed video driver configured to a resolution of 640 x 480.
Term
Which audit policy logs information about the modification of folders and files and identifies the user who made the modifications?
Definition
Privilege Use
Term
T/F? You can create a RAID 5 volume on Windows XP Pro.
Definition
False - Windows NT Workstation 4.0 was the last desktop OS that supported RAID 5.
Term
In addition to providing Internet connectivity, what 3 roles does the ICS host fill when using Internet Connection Sharing?
Definition
1. DHCP Server
2. DNS Server
3. Acts as a Gateway
Term
How can you replace an invalid product key without reinstalling XP?
Definition
Change the 'HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\Current Version\WPAEvents\OOBETimer' registry value, and then run the Msoobe.exe tool to reset the product activation key.
Term
Which Windows XP tool do you use to set the priority for a process?
Definition
Task Manager
Term
Which caching option is selected by default for folders shared from a Windows XP Professional system?
Definition
Manual Caching of Documents
Term
Which caching option is selected by default for folders shared from a Windows XP Professional system?
Definition
Manual Caching of Documents
Term
Which caching option is selected by default for folders shared from a Windows XP Professional system?
Definition
Manual Caching of Documents
Term
Which caching option is selected by default for folders shared from a Windows XP Professional system?
Definition
Manual Caching of Documents
Term
What are the 2 available ways to update device drivers?
Definition
1. Windows Update
2. Device Manager
Term
Given \\server\winxp as the distribution point for a network XP installation, what would the correct command be for updating the installation image with SP2?
Definition
Update /integrate:\\server\winxp

OR

Update /s:\\server\winxp (the old syntax)
Term
Which services must be running to connect to and print to network printers?
Definition
1. Workstation
2. Print Spooler
Term
What are the 3 requirements for performing a Network Installation?
Definition
1. Distribution Server
2. FAT partition on target PC
3. Network Client
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