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Exam 5
ch 9 and ch 10
57
Business
Undergraduate 3
05/15/2013

Additional Business Flashcards

 


 

Cards

Term
Risk Management
Definition
Involves responsibilities to consider physical, human, and financial factors to protect organizational and individual interests.
Term
Health
Definition
General state of physical, mental, and emotional well-being.
Term
Safety
Definition
Condition in which the physical well-being of people is protected.
Term
Security
Definition
Protection of employees and organizational facilities.
Term
Substance Abuse
Definition
Use of illicit substances or misuse of controlled substances, alcohol, or other drugs.
Term
Health Promotion
Definition
Supportive approach of facilitating and encouraging healthy actions and lifestyles among employees.
Term
Wellness Programs
Definition
Programs designed to maintain or improve employee health before problems arise.
Term
Employee Assistance Program (EAP)
Definition
Program that provides counseling and other help to employees having emotional, physical, or other personal problems.
Term
Security Audit
Definition
Comprehensive review of organizational security.
Term
Rights
Definition
Powers, privileges, or interests that belong to a person by law, nature, or tradition.
Term
Statutory Rights
Definition
Rights based on laws or statutes passed by federal, state, or local governments.
Term
Responsibilities
Definition
Obligations to perform certain tasks and duties.
Term
Employee Contract
Definition
Formal agreement that outlines the details of employment.
Term
Noncompete Agreements
Definition
Agreements that prohibit individuals who leave an organization from working with an employer in the same line of business for a specified period of time.
Term
Employment-at-will (EAW)
Definition
Common-law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or contract to the contrary.
Term
Wrongful Discharge
Definition
Termination of an individual's employment for reasons that are illegal or improper.
Term
Constructive Discharge
Definition
Process of deliberately making conditions intolerable to get an employee to quit.
Term
Just Cause
Definition
Reasonable justification for taking employment-related action.
Term
Due Process
Definition
Requirement that the employer use a fair process to determine employee wrongdoing and that the employee have an opportunity to explain and defend his or her actions.
Term
Arbitration
Definition
Process that uses a neutral third party to make a decision.
Term
Peer Review Panels
Definition
A committee of employees and managers whole resolve employment disputes when employees appeal disciplinary actions.
Term
Ombuds
Definition
Individuals outside the normal chain of command who act as problem solvers for both management and employees.
Term
Right to Privacy
Definition
An individual's freedom from unauthorized and unreasonable intrusion into personal affairs.
Term
Whistle Blowers
Definition
Individuals who report real or perceived wrongs committed by their employees.
Term
Policies
Definition
General guidelines that focus organizational actions.
Term
Procedures
Definition
Customary methods of handling activities.
Term
Rules
Definition
Specific guidelines that regulate and restrict the behavior of individuals.
Term
Absenteeism
Definition
Any failure by an employee to report for work as scheduled or to stay at work when scheduled.
Term
Discipline
Definition
Form of training that enforces organizational rules.
Term
Discharge
Definition
When an employee is removed from a job at an employer.
Term
Craft Union
Definition
Union whose members do one type of work, often using specialized skills and training.
Term
Industrial Union
Definition
Union that includes many persons working in the same industry or company, regardless of jobs held.
Term
Federation
Definition
Group of autonomous unions.
Term
Business Agent
Definition
A full-time union official who operates the union office and assists union members.
Term
Union Steward
Definition
Employee elected to serve as the first-line representative of unionized workers.
Term
Wagner Act (National Labor Relations Act)
Definition
Term
Taft-Hartley Act (Labor Management Relations Act)
Definition
Term
Landrum-Griffin Act (Labor Management Reporting and Disclosure Act)
Definition
Term
Right-to-work laws
Definition
Prohibit requiring employees to join unions as a condition of obtaining or continuing employment.
Term
Bargaining Unit
Definition
Composed of all employees eligible to select a single union to represent and bargain collectively for them.
Term
Decertification
Definition
Process whereby a union is removed as the representative of a group of employees.
Term
Collective Bargaining
Definition
Process whereby representatives of management and workers negotiate over wages, hours, and other terms and conditions of employment.
Term
Management Rights
Definition
Rights reserved so that the employer can manage, direct, and control its business.
Term
Union Security Provisions
Definition
Contract clauses to help the union obtain and retain members.
Term
Mandatory Issues
Definition
Issues identified specifically by labor laws or court decisions as subject to bargaining.
Term
Permissive Issues
Definition
Issues that are not mandatory and that relate to certain jobs.
Term
Illegal Issues
Definition
Collective bargaining issues that would require either party to take illegal action.
Term
Ratification
Definition
Process by which union members vote to accept the terms of a negotiated labor agreement.
Term
Conciliation
Definition
Process by which a third party assists union and management negotiators to reach a voluntary settlement.
Term
Mediation
Definition
Process by which a third party helps the negotiators reach a settlement.
Term
Arbitration
Definition
Process that uses a neutral third party to make a decision.
Term
Strike
Definition
Work stoppage in which union members refuse to work in order to put pressure on an employer.
Term
Lockout
Definition
Shutdown of company operations undertaken by management to prevent union members from working.
Term
Complaint
Definition
Indication of employee dissatisfaction.
Term
Grievance
Definition
Complaint formally stated in writing.
Term
Grievance Procedures
Definition
Formal channels of communication used to resolve grievances.
Term
Grievance Arbitration
Definition
Means by which a third party settles disputes arising from different interpretations of a labor contract.
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