Details Title: Exam 2 Pirkle Description: ch 9 Total Flash Cards: 33 Created: 03/22/2009 15:29:09		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term psychological contract Definition the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the org will provide in return Term contributions Definition what the indivdual provides to the organization Term inducements Definition what the org provides to the indiv Term person-job fit Definition the extent to which the contributions made by the indiv match the inducements offered by the org Term indiv differences Definition personal attributes that vary from 1 person to another Term personality Definition the relatively stable set of psychological and behavioral attributes that distinguish one person from another Term "big 5" personality traits Definition popular personality framework based on five key traits   agreeableness conscientiousness negative emotionality extraversion openness    the more a person has these traits, the more they are positive in organizational structures     Term conscientiousness Definition number of goals on which a person focuses Term negative emotionality Definition extent to which a person is poised, calm, resilient and secure Term extraversion Definition perosn's comfort level with relationships Term openness Definition person's rigidity of beliefs and range of interests Term self-efficacy Definition indiv's beliefs about her capabilities to perform a task Term authoritariansism Definition extent to which an indiv believes that power and status differences are appropriate w/in hierarchical social systems like organizations Term machiavellianism Definition behavior directed at gaining power and controlling the behavior of others Term self-esteem Definition extent to which a person believes that he is worthwhile and deserving indiv Term risk propensity Definition degree to which an indiv is willing to take changes and make risky decisions Term emotional intelligence (EQ) Definition extent to which people are self-aware, manage their emotions, motivate themselves, express empathy for others, and possess social skills Term cognitive dissonance Definition caused when someone has conflicting attitudes Term job satisfactions/dissatifaction Definition attitude that reflects the extent to which an indiv is gratified by or fulfilled in his work Term organizational commitment Definition attitude that reflects an indiv identification w/ and attachment to the org itself Term positive affectivity Definition tendency to be relatively upbeat and optimistic, have an overall sense of well-being, see things in a positive light and seem to be in a good mood Term negative affectivity Definition tendency to be generally downbeat and pessimistic Term perception Definition set of processes by which an indiv becomes aware of and interprets info about eh envir Term selective perception Definition process of screening out info that we are uncomofrtable with or that contradicts our beliefs Term stress Definition indiv response to strong stimulus Term general adaption syndrom (GAS) Definition cycle of stress process Term burnout Definition feeling of exhaustion that may develop when someone experiences too much stress for an extended period of time Term creativity Definition ability of indiv to generate new ideas or to coneive of new perspectives on existing ideas Term workplace behavior Definition patter of ction by the members of an org that directly or indirectly influences org effectiveness Term performance behaviors Definition total set of work-related behaviors that the org expects the indiv to display Term turnover Definition when ppl quit their jobs Term organizational citizenship Definition behavior of indiv that makes a positive overall contribution to the org Term dysfuctional behavior Definition those that detract from, rather than contribute to, org performance