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Exam 2 Pirkle
Ch 8
32
Management
Undergraduate 3
03/22/2009

Additional Management Flashcards

 


 

Cards

Term
human resource management
Definition
the set of organizational activites directed at attracting, developing and maintaining an effective workforce
Term
human capital
Definition
reflects the organization's investment in attracting, retaining, and motivating an effective workforce
Term
Title VII civil rights act of 1964
Definition
forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship
Term
adverse impact
Definition
when minority group members pass a selection standard at a rate less than 80 percent of the pass rate of majority group members
Term
equal employment opportunity commission
Definition
charged with enforcing Title VII
Term
age discrimination in employment act
Definition
outlaws discrimination against people older than 40 yrs; passed 1967, amended ini 1978 and 1986
Term
affirmative action
Definition
intentionally seeking and hiring qualified or qualifiable employees from racial, sexual, and ethnic groups that are underreprsented in the organization
Term
Americans with Disabilities Act
Definition
prohibits discriminations against ppl with disabilities
Term
civil rights act of 1991
Definition
amends the original Civil Rts Act, making it easier to bring discrimination lawsuits while also limiting punitive damages
Term
see p. 235
Definition
Term
job analysis
Definition
systematized procedure for collecting and recording info about jobs within an organization
Term
replacement chart
Definition
lists each important managerial position in the organization, who occupies it, how long he will probably remain in the position, and who is or will be a qualified replacement
Term
employee info system (skills inventory)
Definition
contains info on each employee's education, skills, experience, and career aspirations; usually computerized
Term
recruiting
Definition
the process of attracting individuals to apply for jobs that are open
Term
internal recruiting
Definition
considering current employees as applicants for higher-level jobs in the organziation
Term
external recruiting
Definition
getting people from outside the organization to apply for jobs
Term
realistic job preview (RJP)
Definition
provides the applicant with a real picture of what it would be like to perform the job that the organization is trying to fill
Term
validation
Definition
determining the extent to which a selection device is really predictive of future job performance
Term
training
Definition
teaching operational or technical employees how to do the job for which they were hired
Term
development
Definition
teaching managers and professionals the skills needed for both present and future jobs
Term
performance appraisal
Definition
a formal assessment of how well an employee is doing his or her job
Term
behaviorally anchored rating scale (BARS)
Definition
a sophisicated rating method in which supervisors construct a rating scale associated with behavioral anchors
Term
360-degree feedback
Definition
performance appraisal system in which managers are evaluated by everyone around them--their boss, peers, subordinates
Term
compensation
Definition
financial remuneration given by the organization to its employees in exhange for their work
Term
job evaluation
Definition
an attempt to assess the worth of each job relative to other jobs
Term
benefits
Definition
things of value other than compensation that an organization provides to its workers
Term
diverisity
Definition
characteristic of group or organization whose members differ from one another along one or more important dimensions, such as age, gender or ethnicity
Term
diversity and mulitcultural training
Definition
training that is specifically designed to better enable members of an organization to function in a diverse and multiculural workforce
Term
labor relations
Definition
process of dealing with employees who are represented by a union
Term
collective bargaining
Definition
the process of agreeing on a satisfactory labor contract b/w management and a union
Term
grievance procedure
Definition
the means by which a labor contract is enforced
Term
knowledge workers
Definition
workers whose contributions to an organization are based on what they know
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