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ERP Performace
Final Exam Study
43
Computer Science
Undergraduate 4
05/08/2013

Additional Computer Science Flashcards

 


 

Cards

Term
Knowledge Worker
Definition
One who uses ICT to create, acquire, process, and synthesize, disseminate, analyze, and use information to be more productive
Term
Strategic Thinking
Definition
The ability to see the big picture and understand how your organization works
Term
Task Workers
Definition
Perform routine, structured tasks, typically in a repeated manner
Term
Information Literacy
Definition
The ability to determine what information is needed to find it, and how to use it
Term
Communication and Collaberation
Definition
The ability to function as an effective part of a project team where you understand your role as well as the role of others
Term
Business Process
Definition
A process consist of multiple sequential steps or activities that produces some outcome or process
Term
Procurement Process
Definition
Create Purchase Requisition, Create & Send Purchase Order (PO), Receive Goods, Receive Invoice from Supplier, Send Payment to Supplier.
Term
Fulfillment Process
Definition
Receive Customer Order, Prepare Shipment, Send Shipment, Send Invoice To Customer, Receive Payment
Term
Functional Orginizational Structure
Definition
Purchasing, Operations, Warehouse, Sales & Marketing, Research & Development, Finance & Accounting, Human Resources, Information Technology
Term
Silo Effect
Definition
Hand it off to the next person, and then proceed to the next task, by focusing so narrowly on the specific task, they lose sight of the "big picture" of the larger process, be it procurement, fulfillment or anything else
Term
Delays in the executing the process
Definition
Increase lead times (ex. How far in advance a company must plan to obtain raw materials from its suppliers) and cycle times (ex. the amount of time needed to produce a product or process a customer order)
Term
A Paper-Based Process (Sales)
Definition
Receive Customer Order, Create/Update Paperwork
Term
A Paper-Based Process (Warehouse)
Definition
Prepare shipment, Send Shipment, Create/Update Paperwork
Term
A Paper-Based Process (Accounting)
Definition
Send Invoice, Receive Payment, Create/Update Paperwork
Term
Enterprise Systems
Definition
Support the entire process rather than parts of the process.
Term
Introduction Game
Definition
Create Forecast, Execute MRP, Convert Purchase Requisitions to Purchase Orders, Release Production, Marketing Expense.
Term
Three-Way-Match
Definition
If all the data in all three documents match, then a payment is sent to the vendor
Term
Instance Level
Definition
To the status of one particular instance of that process, that is, a specific purchase requisition.
Term
Process-Level
Definition
The purchasing process on an overall level, across multiple instances (or requisitions)
Term
Key Performance Indicators (KPI)
Definition
The current state is measured against a standard definition of what is expected.
Term
Free-On-Board
Definition
Is the point at which ownership of the material in the shipment legally transfers from one company to another company
Term
Packing List
Definition
Delivery Document
Term
What does a swim-lane maps answer that basic flow charts do not?
Definition
Hand Off's
Term
Purchase Order
Definition
Is an agreement to purchase the stated material, for the specific price, under the stated terms
Term
Purchase Requisition
Definition
Is a document that identifies, the material needed, the quantity needed, and the date needed.
Term
Business to Business Commerce (B2B)
Definition
A standaderized process for buying and selling commercial goods and also for transferring funds to pay for this goods in an efficient manner.
Term
Goods Receipt
Definition
Which verifies that the specified goods have been received.
Term
Invoice
Definition
Or bill, for the material shipped
Term
Customer Inquiry
Definition
A request for information about the availability and prices of the products specified in the inquiry
Term
Quotation
Definition
Spells out the availability and prices of the materials specified in the inquiry
Term
Customer Purchase Order (PO)
Definition
A agreement to purchase the stated material, for the states price, under the stated terms
Term
Sales Order
Definition
When a company receives the customer PO is creates a Sales Order
Term
Billing Due List
Definition
A list of orders for which billing is due
Term
Production Process
Definition
Request Production, Authorize Production, Issue Raw Materials, Create Products, Receive Finish Goods
Term
Bill Of Materials
Definition
Identifies all the materials or parts need to make one unit of a finished product.
Term
Make To Order
Definition
Produce Goods only in response to direct customer orders, whereas others create an inventory
Term
Make-To-Order
Definition
Others create an inventory of products that they can store and then use later to meet customer demands
Term
Picking Materials
Definition
The act of retrieving the needed material from a warehouse.
Term
Sell-From-Stock
Definition
Involves fulfilling customer orders directly from the company's inventory of finished goods.
Term
Configure-To-Order
Definition
Involves taking a standard or base model of a product and the configuring it to meet the customers special needs by adding special options or add-on parts.
Term
Design Thinking (Model 1)
Definition
Define
Research
Ideation
Prototype
Choose
Implement
Learn
Term
Design Thinking (Model 2)
Definition
Understand
Observe
Point of View
Ideate
Prototype
Test

Fail often! But fail early!
Term
Design Thinking (Model 3)
Definition
1. The Goal or the impact you want to create 
2. Concern(s) that hinder achieving the goal or creating that impact 
3. Designing the Solution 
4. Validation the designed solution by prototyping, heuristic evaluations, beta versions etc 
5. Hand over the solution and provide support and hand-holding
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