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Communication Ch. 1-5
pretty much that
47
Communication
09/29/2011

Additional Communication Flashcards

 


 

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Term
Communication
Definition
the process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages
Term
Symbols
Definition
Word, sound, gesture, or visual image that represents a thought, concept, object, or experience.
Term
The 3 measures of Competence
Definition
the message is understood as the communicator intended. The message achieves the intended effects. The message should be ethical.
Term
Channel
Definition
the pathway through which messages are sent
Term
Noise
Definition
the interference, either literal or psychological, that hinders the accurate encoding or decoding of a message.
Term
Face to face
Definition
communication that happens face to face in a direct interaction
Term
mediated communication
Definition
any communication that is carried out using some indirect channel.
Term
Action comm.
Definition
linear, with meaning sent or transferred from source to receiver.
Term
Interaction comm.
Definition
human communication occurs as the receiver of the message responds to the source through feedback. This interactive model views communication as a linear sequence of actions and reactions.
Term
Trans. comm
Definition
simultaneously interactive. Meaning is created based on mutual, concurrent ideas and feelings. This most accurately Describes human interaction,
Term
5 Characteristics of Comm
Definition
1. Aware
2. Verbal
3. Nonverbal
4. Listen and Respond
5. Adapt
Term
Mass comm.
Definition
communication accomplished through a mediated message that is sent to many people at the same time.
Term
Health Comm.
Definition
the study of communication that has an impact on human health. ex. health care workers and patients
Term
Content
Definition
New information, ideas, or suggested action that a communicator wishes to express; what is said
Term
relationship dimension
Definition
the aspect of a communication message that offers cues about the emotions, attitudes, and amount of power and control the speaker directs towards what others; How something is said
Term
Abraham Maslow
Definition
Self-Aware
1- Unconscious Incompetence
2- conscious incompetence
3. Conscious competence
4. unconscious competence
Term
Self-Concept
Definition
the way in which you view yourself. your interior identity or subjective description of who you are
Term
self-image
Definition
your view of yourself in a particular situation or circumstance
Term
Attitude
Definition
A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way. like or dislike.
Term
Belief
Definition
The way in which you structure your understanding of reality. true or false
Term
Value
Definition
An enduring concept of what is right and wrong. good or bad.
Term
How the self-concept develops
Definition
Communication with others
Association with groups
Assumed Roles
Self-lables
Term
Self-Esteem
Definition
Your assessment of your worth or value reflected in your perception of such things as your skills, abilities, talents, and appearance.
Term
Gender
Definition
An identity that is lead by one's biological sex, psychological characteristics, sexual orientation
Term
self-fulfilling prophecy
Definition
the notion that predictions about one's future are likely to come true because of one's belief that they will come true.
Term
Factors Affecting Self-Esteem
Definition
Gender
Social Comparisons
Self-Expectations
Self-Fulfilling Porphecies
Term
The Perception Process
Definition
1 - perception: arousal of any of the senses
2 - attention & selection: 1st stage where you perceive stimuli and choose which one(s) to focus on.
3 - Organization: 2nd stage structure stimuli into convenient patterns
4 - Interpretation: assigning meaning to what has been perceived
Term
Stereotype
Definition
A generalization applied to persons to have attributes common to a particular group
Term
In-direct perception checking
Definition
Using your own personal abilities to seek additional information to confirm or refute your interpretations of someone's behavior
Term
Direct perception checking
Definition
Asking someone else whether your interpretations of what you perceive are correct
Term
Bypassing
Definition
a communication problem that arises when the same words mean different things to different people
Term
Culture
Definition
a learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms that is shared by a group of people and shaped from one generation to the next.
Term
Nature of Language
Definition
Symbols, Meaning, Denotative, Connotative, Abstract, Cultural Bound, Context Bound
Term
Sexist Language
Definition
Language that reveals bias in favor of one sex and against another
Term
Trigger word
Definition
a form of language that arouses strong emotions in listeners
Term
Empathy
Definition
the ability to understand and feel what another person is feeling
Term
Gunny-sacking
Definition
bringing up a past mistake and linking it to the current situation
Term
Nonverbal communication
Definition
communication other than the written or spoken language that creates meaning for someone
Term
Expectancy violations model
Definition
we develop rules or expectations for appropriate nonverbal behavior and react when those expectations are not met
Term
Perception Checking
Definition
1. Asking how they feel about what's going on
2. running your own interpretation by another observer to get a second opinion
Term
Artifacts
Definition
Clothing or another element of appearance
Term
Movements and Gestures
Definition
Emblems, Illustrators, Affect Displays, Regulators, Adaptors
Term
Affect display
Definition
a nonverbal behavior that communicates emotion
Term
Haptics
Definition
The study of the human touch
Term
Code of Nonverbal Comm.
Definition
Appearance, Body Movement, Gesture, Posture, Eye Contact, Facial Expression, Touch, Voice, Environment, Space, Territory
Term
Edward T. Hall
Definition
Classification of Spatial Zones
Term
Immediacy
Definition
Nonverbal behaviors that communicate feelings of liking, pleasure and closeness