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| the process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages |
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| Word, sound, gesture, or visual image that represents a thought, concept, object, or experience. |
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| The 3 measures of Competence |
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| the message is understood as the communicator intended. The message achieves the intended effects. The message should be ethical. |
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| the pathway through which messages are sent |
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| the interference, either literal or psychological, that hinders the accurate encoding or decoding of a message. |
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| communication that happens face to face in a direct interaction |
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| any communication that is carried out using some indirect channel. |
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| linear, with meaning sent or transferred from source to receiver. |
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| human communication occurs as the receiver of the message responds to the source through feedback. This interactive model views communication as a linear sequence of actions and reactions. |
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| simultaneously interactive. Meaning is created based on mutual, concurrent ideas and feelings. This most accurately Describes human interaction, |
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| 5 Characteristics of Comm |
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1. Aware 2. Verbal 3. Nonverbal 4. Listen and Respond 5. Adapt |
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| communication accomplished through a mediated message that is sent to many people at the same time. |
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| the study of communication that has an impact on human health. ex. health care workers and patients |
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| New information, ideas, or suggested action that a communicator wishes to express; what is said |
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| the aspect of a communication message that offers cues about the emotions, attitudes, and amount of power and control the speaker directs towards what others; How something is said |
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Self-Aware 1- Unconscious Incompetence 2- conscious incompetence 3. Conscious competence 4. unconscious competence
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| the way in which you view yourself. your interior identity or subjective description of who you are |
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| your view of yourself in a particular situation or circumstance |
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| A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way. like or dislike. |
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| The way in which you structure your understanding of reality. true or false |
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| An enduring concept of what is right and wrong. good or bad. |
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| How the self-concept develops |
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Communication with others Association with groups Assumed Roles Self-lables |
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| Your assessment of your worth or value reflected in your perception of such things as your skills, abilities, talents, and appearance. |
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| An identity that is lead by one's biological sex, psychological characteristics, sexual orientation |
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| the notion that predictions about one's future are likely to come true because of one's belief that they will come true. |
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| Factors Affecting Self-Esteem |
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Gender Social Comparisons Self-Expectations Self-Fulfilling Porphecies |
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1 - perception: arousal of any of the senses 2 - attention & selection: 1st stage where you perceive stimuli and choose which one(s) to focus on. 3 - Organization: 2nd stage structure stimuli into convenient patterns 4 - Interpretation: assigning meaning to what has been perceived |
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| A generalization applied to persons to have attributes common to a particular group |
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| In-direct perception checking |
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| Using your own personal abilities to seek additional information to confirm or refute your interpretations of someone's behavior |
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| Direct perception checking |
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| Asking someone else whether your interpretations of what you perceive are correct |
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| a communication problem that arises when the same words mean different things to different people |
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| a learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms that is shared by a group of people and shaped from one generation to the next. |
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| Symbols, Meaning, Denotative, Connotative, Abstract, Cultural Bound, Context Bound |
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| Language that reveals bias in favor of one sex and against another |
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| a form of language that arouses strong emotions in listeners |
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| the ability to understand and feel what another person is feeling |
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| bringing up a past mistake and linking it to the current situation |
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| communication other than the written or spoken language that creates meaning for someone |
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| Expectancy violations model |
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| we develop rules or expectations for appropriate nonverbal behavior and react when those expectations are not met |
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1. Asking how they feel about what's going on 2. running your own interpretation by another observer to get a second opinion |
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| Clothing or another element of appearance |
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| Emblems, Illustrators, Affect Displays, Regulators, Adaptors |
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| a nonverbal behavior that communicates emotion |
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| The study of the human touch |
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| Appearance, Body Movement, Gesture, Posture, Eye Contact, Facial Expression, Touch, Voice, Environment, Space, Territory |
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| Classification of Spatial Zones |
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| Nonverbal behaviors that communicate feelings of liking, pleasure and closeness |
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