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COM 332 Final
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27
Biology
Undergraduate 4
12/08/2014

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Term
Verbal Interaction Analysis
Definition
- Who talks to whom, how often each talks orally if there are dominant members or not
• Map where everyone is (your group + observation group)
• Watch who says what, and make a mark b the name
o Make inference of group culture, easy to identify Dominant and submissive relationships, leaders, followers, obstructions, ect.
o Easy to interpret, however difficult to accurately document all information
Term
Content Analysis
Definition
o Examines actual content of the remark, the types of content people make, type and tone, frequency of talk and behaviors
• Emphasize individual, not the group
o Make sure to classify each remark so same behavior is categorized
Term
SYMLOG
Definition
o System for the multiple observations of a group
o The behavior of each group member can be classified under independent categories or dimensions
• Dominant vs. Submissive
• Friendly or Unfriendly
• Task-oriented vs. emotionally expressive
o Easy to identify who is Task, Emotional (Y) and Unfriendly/Friendly (X)
Term
2 Models of Group Progression
Definition
1. Phasic Progression
2. Functional Perspective
Term
Phasic Progression
Definition
- Orientation Phase: Members orientating themselves to the task and each other
• What is the group capable of doing
• Discover unique characters of each
- Evaluation Phase: Members decide what they think of the problem
• Nature of the problem and how to approach
- Control Phase: Members reach collective maturity that they can consider a solution
Term
Functional Perspective
Definition
The communicative actions of the group members determine decision making and problem solving performance
Term
Five requirements of Functional Perspective
Definition
- Members must understand the issue
- Minimal characteristics: have minimal criteria for solution to acceptable solutions
- Determine any and all relevant solutions
- Compare minimal characteristics to all relevant solutions
- Select a solution that seems most likely to have all the necessary characteristics
Term
Why are groups better problem solvers
Definition
- More opinions
- Keep things focused and on track
- Collaborate with others
- Correct for weaknesses, assign roles based on individual talent
Term
Assembly affect
Definition
Decision that a group is qualitatively and quantitatively better than the best individual judgment of each member of the average of the members judgment (The whole is greater than the sum of the parts)
Term
Factors that influence group Output:
Definition
Types of tasks
Ability of the members
Types of communication between members
Term
Types of Tasks
Definition
Conjunctive: Each member possesses information relevant to problem solving, (Input)

Disjunctive: Little coordination among group members, expert will take leadership role and do the work (Dividing tasks)
Term
Types of Communication between members
Definition
- Encouraging members to elaborate, collaborate, and share
- Negative socioemotional: negative comments, exclude/neglect others
- Positive socioemotional: Great idea, laughs at jokes, not task related
Term
3 decision making points
Definition
1. Identify the charge
2. Type of question the group is addressing
3. Determine criteria for evaluating standards
Term
Identify the charge
Definition
- Specifies what group is supposed to do (task)
- Includes the groups area of freedom
• Defines groups authority and limitations
Term
Types of questions the group is addressing
Definition
- Policy: policy changes of limitations and authority.
- Question of Conjecture: Employ experts to make observation
- Value: good/bad
- Fact: True/False
Term
Determine the criteria for evaluating standards
Definition
- How do we know we have the best solution
• Establish criteria early on
Term
P-MOPS
Definition
Solution first, then implementation, brainstorm starts everything
1. Problem Description
2. Generate and elaborate on possible solutions
3. Evaluate possible solutions
4. Consensus decision making
5. Implement the chosen solution
Term
Single Question Format
Definition

- Focus on problem from all sides, which helps narrow the solution Identify the problem (Concrete, precise) 

- Discussion • Agree on principles for the discussion, rules to guide the conversation • Make clear any assumptions or bias by articulating goals and blinders

- Identify/Analyze issues: • What issues must be understood to fully understand the process

- Identify possible solutions

- Resolve the single question

Term
Critical thinking
Definition
Firm belief that an argument against an idea is not an argument against a person. REMOVE PERSONAL ISSUES
Term
Overgeneralization
Definition
To generalize beyond normal expectations
Term
Ad Hominen
Definition
Attack on a person, not the argument
Term
Causation/Correlation
Definition
Correlation between two variables doesn’t necessarily imply that one causes the other
Term
False Dilemma
Definition
When we have to choose between two mutually exclusive arguments
• Either you’re with us or against us
Term
Slippery Slope
Definition
A relatively small first step leads to a chain of related events culminating in some significant effect
• Make the wrong decision, you’ll go to hell
Term
Analytical Reasoning
Definition
Comparison between two objects, or systems of objects, that highlights respects in which they are thought to be similar
• Box can be a rectangle, rectangle can’t be a box
Term
Red Herring
Definition
Irrelevant issue raised to distract from an argument
Term
7 Fallacies
Definition
1. Overgeneralization
2. Ad Hominen
3. Causation/Correlation
4. False Dilemma
5. Slippery Slope
6. Analytical Reasoning
7. Red Herring
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