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process of changing or reinforcing values, beliefs, behaviors
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| elaboration likelihood model |
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can be persuaded by logic, evidence, and reasoning or through a more peripheral route that may depend on the credibility of the speaker, the sheer number of arguments presented, or emotional appeals
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sense of mental discomfort that prompts a person to change when new info conflicts with previously organized thought patterns
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categorizes listener responses to a persuasive message as in the latitude of acceptance, the latitude of rejection, or the latitude of noncommitment
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change in policy/behavior/procedure
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good things will happen if speakers advice is heeded
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fear appeal(more effective that positive)
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| Maslow's hierarchy of needs |
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-physiological: needs for all humans
-safety: safety of ourselves/others
-social: others care for us
-self esteem: to think well of ourselves
-self actualization: to realize poetential
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