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Chapter 16 (Quiz Questions & Glossary Terms)
Comptia A+ Guide to maintaining your PC, 7th Edition
30
Computer Networking
Undergraduate 1
04/08/2013

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Cards

Term
secondary logon
Definition
Using administrative privileges to perform an operation when you are not logged on with an account that has these privileges.
Term
Try a different USB device in the port.
Definition
When you have a problem with a USB device, what is the simplest way to determine that the USB port is good?
Term
Try using the device on a different computer.
Definition
When you have a problem with a USB device, what is the simplest way to determine that the USB device is not causing the problem?
Term
Try using the application in Safe Mode
Definition
How can you determine that device drivers loaded at startup are not interfering with an application that is having problems?
Term
mdsched.exe
Definition
What is the command used for testing memory?
Term
The monitor, because it is easier
Definition
If you are not sure which device is causing a video problem—the monitor or the video card—
which one should you exchange first? Why?
Term
printers window
Definition
What type of device that, when installed, is not listed in BIOS setup, Device Manager, or the Printers window?
Term
rollback
Definition
What is the term used to describe undoing a driver update?
Term
Programs and Features
Definition
What Windows Vista tool can you use to uninstall a USB device?
Term
Add and Remove Programs
Definition
What Windows XP tool can you use to uninstall a FireWire device?
Term
Device Manager
Definition
What Windows tool can you use to uninstall a network card?
Term
System Restore
Definition
What Windows tool can you use to restore the Windows system to a previous point in time before a device was installed?
Term
Device Manager
Definition
What Windows tool can you use to update your video drivers?
Term
A yellow triangle or question mark
Definition
What symbols might Device Manager use to indicate a device is not working?
Term
Administrator
Definition
What level of permission must a user account have to install software?
Term
Try booting from the Windows setup disk
Definition
If a computer won’t boot, to figure out if the problem is related to the hard drive or other vital hardware component, what would be the first step?
Term
Blue Screen error
Definition
What is another name for a Windows Stop error?
Term
C:\Windows.Old folder
Definition
What is the name of the folder that is created when files from an old installation are moved during a reinstall of Vista?
Term
If your operating system becomes corrupt, there is a key you hold down during boot-up that will allow you to start the install if you want to wipe out and re-install.
Definition
What is the purpose of the hidden partition used by many of the brand-name computer companies?
Term
Information that was stored when Startup Repair was performed in Windows RE
Definition
What information is contained in the C:\Windows\System32\LogFiles\SRT\SRTTrail.txt
file?
Term
Ntbtlog.txt
Definition
What is the name of the log file that Windows uses when booting in Safe Mode?
Term
True
Definition
True or False: Bad memory may cause an application error.
Term
False
Definition
True or False: Applications that are not digitally signed will not run on Windows.
Term
True
Definition
True or False: Sometimes a Windows update solves a problem with a hardware device.
Term
uninstall
Definition
To get a clean start with a device, a PC technician can _______ it and start over.
Term
device manufacturer’s
Definition
When updating device drivers, download the driver files to the hard drive from the _______ Web site.
Term
Windows Vista Compatibility Center
Definition
The _______ reports problems and solutions for known legacy software.
Term
True
Definition
True or False: Errors or warnings in Device Manager are displayed as a yellow triangle or question mark.
Term
True
Definition
True or False: Most computer problems are simple and easy to solve.
Term
True
Definition
True or False: The first decision in troubleshooting a failed boot is to decide at what point in the boot the failure occurred.
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