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Ch. 3
Ch. 3
38
Management
Undergraduate 3
01/24/2012

Additional Management Flashcards

 


 

Cards

Term
Ethics
Definition
establish standards of good or bad, or right or wrong in one's conduct
Term
Ethical Behavior
Definition
is "right" or "good" in the context of a governing moral code
Term
Values
Definition
broad beliefs about what is appropriate behavior
Term
Terminal Values
Definition
preferences about desired end states
Term
Instrumental Values
Definition
preferences regarding the means to desired ends
Term
Utilitarion View
Definition
ethical behavior delivers the greatest good to the most ppl
Term
Individualism View
Definition
ethical behavior advances long-term self-interests
Term
Justice View
Definition
ethical behavior treats ppl impartially and fairly
Term
Procedural Justice
Definition
focuses on the degree to which outcomes are distributed fairly
Term
Interactional Justice
Definition
degree to which others are treated w/ dignity and respect
Term
Communtative Justice
Definition
degree to which an exchange or a transaction is fair to all parties
Term
Cultural Relativism
Definition
suggests there is no one right way to behave; ethical behavior is determined by its cultural context
Term
Universalism
Definition
suggests ethical standards apply absolutely across all cultures
Term
Ethical Imperialism
Definition
attempt to impose one's ethical standards on other cultures
Term
Ethical Dilemma
Definition
situation that offers potential benefit or gain and that may also be considered unethical
Term
Ethical Framework
Definition
personal rue or strategy for making ethical decisions
Term
Ethics Intensity or Issue Intensity
Definition
degree to which an issue or a situation is recognized to pose important ethical challenges
Term
Ethics Training
Definition
Helps ppl understand ethical aspects of decision making and to incorporate high ethical standards into their daily behavior
Term
Code of Ethics
Definition
formal statement of values and ethical standards
Term
Immoral Manager
Definition
chooses to behave unethically
Term
Amoral Manager
Definition
fails to consider ethics of her/his behavior
Term
Moral Manager
Definition
makes ethical behavior a personal goal
Term
Sustainability
Definition
acting in ways that support high quality of life for present and future generations
Term
Corporate Social Responsibility
Definition
obligation of an organization to serve interests of society in addition to its own interests
Term
Triple Bottom Line
Definition
evaluates organizational performance on economic, social and environmental criteria
Term
Stakeholders
Definition
persons, groups, other organizations that are directly affected by behavior of organization that hold a stake in its performance
Term
Stakeholder Power
Definition
capacity of stakeholder to positively or negatively affect operations of organization
Term
Demand Legitimacy
Definition
indicates validity and legitimacy of stakeholder's interest in organization
Term
Issue Urgency
Definition
Indicates extent to which stakeholder's concerns need immediate attention
Term
Classical View of CSR
Definition
business should focus on profits
Term
Socioeconomic View of CSR
Definition
business should focus on broader social welfare as well as profits
Term
Virtuous Circle
Definition
Occurs when SCSR improves financial performance, which leads to more CSR
Term
Social Responsibility Audit
Definition
asses an organization's accomplishments in areas of social responsibility
Term
Obstructionist Strategy
Definition
avoids social responsibility and reflects mainly economic priorities
Term
Defensive Strategy
Definition
seeks protection by doing the min. legally required
Term
Accommodative Strategy
Definition
accepts social responsibility and tries to satisfy economic, legal, and ethial criteria
Term
Proactive Strategy
Definition
meets all criteria of social responsibility, including discretionary performance
Term
Corporate Governance
Definition
oversight of top management by a board of directors
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