Term
| Four Functions of Management |
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Definition
| Planning, Organizing, Influencing, Conrolling |
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Term
| Four Organizational Resources |
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Definition
| Human, Monetary, Raw Materials, Capital |
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Term
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Definition
| Management's use of organizational resources in meeting org. goals |
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Definition
| Proportion of total org. resources that contribute to productivity during the manufacturing process |
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Term
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Definition
| Ability to carry out th process of reaching org. goals by working with and through people and other org. resources |
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Definition
| The ability to apply specialized knowledge and expertise to work related techiques and procedures |
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Definition
| Working with attitudes and communication, indivdual and group interests |
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Definition
| ablity to see the org. as a whole |
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Term
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Definition
| management efforts aimed at carrying out critical management-related duties in org. |
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Definition
| mangemnt efforts aimed at managing people in an org. |
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Term
| change- related activities |
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Definition
| management efforts aimed at modifying org. components |
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Term
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Definition
| Exploration, Establishment, Maintenance, Decline |
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Term
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Definition
| period of little or no apparent progress in a career |
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Term
| two types of special career issues |
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Definition
| women managers, dual-career couples |
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Term
| classical approach to management |
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Definition
| managers continually strive to increase org. efficiency to increase production |
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Term
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Definition
"father of scientific management"
increased workers efficiency
science of shoveling experiment |
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Term
| lower- level mgmt (scientific mgmt) |
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Definition
| concentrates on the "one best way" |
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Term
| Frank and Lillian Gilbreth |
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Definition
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Definition
scheduling innovation
rewarding innovation |
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Term
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Definition
| concerned with the entire range of managerial performance |
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Term
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Definition
| 14 general principles of mgmt |
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Term
| behavioral approach to mgmt |
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Definition
| emphasizes on increasing production through an understanding of people |
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Term
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Definition
| people-oriented approach to mgmt in which the interaction of people in org. is studied to judge itsimpac on org. sucess |
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Term
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Definition
| abilit to work with people in a way that enhances org. success |
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Term
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Definition
| managers can best improve their org. by using the scientific method and math tech. to solve operational problems |
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Term
| contingency appraoch to mgmt |
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Definition
| what managers do in practice depends on a given setof circumstances |
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Term
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Definition
| based on general system theory |
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Term
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Definition
| a number of interdependent parts functioning as a whole for some purpose |
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Term
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Definition
| not influenced by, and doesn't interact with its environment |
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Term
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Definition
| cntinually interacting with its environment |
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Term
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Definition
| composed of a number of parts that function interdependently to achieve a purpose |
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Term
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Definition
| an approach that emphasized using info from the classical, behavioral, and mgmt science schools of thought to manage the open mgmt system |
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Term
| corp. social responsibility skill |
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Definition
| th abitity to take action that protects and improves both th welfare of society and interests of the org. |
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Term
| social obligation approach |
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Definition
| considers business as having primarily economic purposes and confines social responsiblity activity mainlt to existing legislation |
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Term
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Definition
| the degree of effectiveness and efficient and org. displays in pursing its social resposiblity |
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Term
| social responsiblity approach |
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Definition
| sees business as having both economic and societal goals |
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Term
| social responsiveness approach |
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Definition
| having both societal and econmic goals as well as the obligation to antitipate potential socia problems and work actively toward preventing their occurence |
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Term
| Must take social responsibilty measurements in what four areas |
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Definition
| economic function, quality-of-life, social investment, and problem- solving |
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Term
| ethical business pracices can enhance |
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Definition
| produtivity, stakeholders relations, and government regulations |
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Term
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Definition
| formal statement that acts as a guide for the ethics of how people within a particular org. shoud act and make decisions |
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Term
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Definition
| org. that has the ability to meet its present needs without compromising the ability of future generations to meet their needs |
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Term
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Definition
| managers should focus on building org. that are sustainable in enomonic, environmental, and societal activities |
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Term
| Two groups that form diversity |
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Definition
| majority and minority groups |
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Term
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Definition
| belief that one's own group, culture, country, or customs are superior to that of others |
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Term
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Definition
| environment in which differences are acknowledged, accepted and seen as significant contributors to the entirety |
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Term
| Golden Rule Approach to diversity |
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Definition
| "Do into others as you would have them do unto you" |
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Term
| Assimilation Approach to diversity |
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Definition
| shaping org. members to fit the existing culture of the org. |
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Term
| Righting-the-wrongs approach to diversity |
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Definition
| addresses past injustices experiences by a particular group |
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Term
| culture specific approach to diversity |
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Definition
| teaches employees the norms and practices of another culture to prepare them to interact with people from that culture effectively |
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Term
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Definition
| gives employees the opportunity to develop an appareciation for both differences of culture and variations in personal chara. |
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Term
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Definition
| org. that essentially operate w/in a single country |
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Term
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Definition
| org. that are based primarily w/in a single country but have continuing, meaningful international transactions (such as making sales and puraches of materials) in other countries |
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Term
| multinational org./ corp. |
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Definition
| company that has significat operations in more than one country |
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Term
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Definition
| takes the entire world as its business arena |
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Term
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Definition
| expatriate, host-country national, third-country national |
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Term
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Definition
| process of bringing individuals who have been working abroad back to their home country and reintegrating them into the org's home-country operations |
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Term
| four components of international plans |
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Definition
import/export
license agreements
direct investing
joint ventures |
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Term
| international market agreement |
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Definition
| arrangement among a cluster of countries that facilitates a high evel of trade among these countries |
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Term
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Definition
| company investing in the international operations and various factions within the host country |
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Term
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Definition
| country in which the investment is made |
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Term
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Definition
belief that multinational corp. should regard home-country mgmt practices as superir to foreign-country mgmt practices
simple, but lacks feedback from foreign countries |
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Term
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Definition
belief that b/c foreign managers are closer to foreign org. units they probbly understand them better and therefore foreign mgmt pactices should generally be viewed as more insightful than home countr mgmt proactices
allows culturalization, but hard to control |
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Term
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Definition
believe th overall quaility of mgmt recommendations rather than the location of managers should determine the acceptability of mgmt practices used to guide multinational corps.
better production, hgher risks |
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