Term
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Definition
| A rating of the American Automobile Association (AAA). “These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.” |
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Term
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Definition
| A Mobil Travel Guide Rating. “A Mobil One-Star Lodging Establishment is a limited service Hotel/Motel/Inn that is considered a clean, comfortable and reliable establishment.” |
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Term
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Definition
| One for Fifty. Facility complimentary room policy: one complimentary room night for every fifty room nights picked up and paid for. While 1/50 was once the standard, the complimentary policies vary per hotel and/or event. |
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Term
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Definition
| Requirement by artist that his/her name appear in a type style and size equal to or greater than other names in advertising and promotional materials and media. |
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Term
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Definition
| Common term describing normally available current in North American Continent. The full expression is 110 volt/60 cycle. Many European and South American areas have 220 volt/50 cycle power only. |
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Term
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Definition
| A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.” |
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Term
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Definition
| A Mobil Travel Guide Rating. “A Mobil Two-Star Lodging Establishment is a Hotel/Resort/Inn that is considered a clean, comfortable and reliable establishment, but also has expanded amenities, such as a full-service restaurant on the property.” |
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Term
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Definition
| A 20' by (usually) 10' exhibit space. Similar terminology (a 30 footer, etc.) may be used. |
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Term
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Definition
| A term used to describe the type of reservation made on function space within a venue (hotel, convention center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-hours, usually 12:01 am – 12:00 pm. |
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Term
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Definition
| When an exhibitor orders power to be left on in a booth/stand for 24 hours during run of the event; often required when there are refrigerators, fish tanks, or computers in booth/stand. |
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Term
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Definition
| Piece of 35mm photographic film in a 2-by-2 inch (5-by-5 centimeter) cardboard, glass, or plastic mount. See SLIDE. |
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Term
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Definition
| A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1,800 characters in bar code on standard paper badge, which can then be used by exhibitors to get contact information from registrants. |
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Term
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Definition
| A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.” |
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Term
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Definition
| A Mobil Travel Guide Rating. “A Mobil Three-Star Lodging Establishment is a Hotel/Resort/Inn which is well-appointed, with a full-service restaurant and expanded amenities, such as, but not limited to: fitness center, golf course, tennis courts, 24-hour room service, and optional turndown service.” |
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Term
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Definition
| 3-D. A flat image having the effect of three dimensions. |
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Term
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Definition
| Type of alternating current used in high powered electrical applications. |
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Term
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Definition
| Term describing electrical cable with one continuous ground wire in addition to positive and negative wires. |
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Term
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Definition
| A rating of the American Automobile Association (AAA). “These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.” |
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Term
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Definition
| A Mobil Travel Guide Rating. “Mobil Four-Star Lodging Establishment is a Hotel/Resort/Inn which provides a luxury experience with expanded amenities in a distinctive environment. Services may include, but are not limited to: automatic turndown service, 24 hour room service, and valet parking.” |
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Term
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Definition
| Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved. |
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Term
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Definition
| Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events. |
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Term
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Definition
| A rating of the American Automobile Association (AAA). “These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.” |
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Term
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Definition
| A Mobil Travel Guide Rating. “A Mobil Five-Star Lodging Establishment provides consistently superlative service in an exceptionally distinctive luxury environment with expanded services. Attention to detail is evident throughout the Hotel/Resort/Inn from the bed linens to staff uniforms.” |
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Term
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Definition
| A section of the IRS code that defines, and governs the actions of various types of tax-exempt organizations. For example, 501c(3) organizations are non-profit, educational, charitable and scientific organizations. |
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Term
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Definition
| An electrical outlet that will accommodate 6 plugs. Sometimes called Sex Box. See DOG HOUSE. |
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Term
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Definition
| Audiovisual guidelines by which no transparency of slide should contain more than six words per line of text and no more than six lines of text. |
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Term
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Definition
| Cooked on a skewer. Can be beef, chicken or shrimp. See EN BROCHETTE. See Also SHISH KEBOB. |
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Term
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Definition
| French term meaning "from the menu." Each item is individually priced. Used in tour literature to indicate a choice of dishes will be available. |
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Term
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Definition
| Prepared Greek style with tomatoes, garlic, black olives and parsley. |
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Term
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Definition
| Cooked in white cream sauce with vegetables (e.g., Chicken à la King). |
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Term
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Definition
| (moonyare) Dredging, a technique that allows flour to form a thin, golden crust on sautéed or fried items, (e.g., Trout Meunière). |
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Term
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Definition
| 1) In the style of. 2) Ice cream on pie. 3) Mashed potatoes on beef. |
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Term
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Definition
| Prepared with garlic and olive oil. |
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Term
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Definition
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Term
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Definition
| A catering department's steady, extra employees. They are the first called to work when temporary help is needed. |
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Term
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Definition
| Air Conditioning. See HVAC. |
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Term
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Definition
| Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video, and staging). |
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Term
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Definition
| Form given to speakers during the planning stages of an event to allow them to request the audiovisual equipment they will need for their presentations. |
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Term
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Definition
| An audiovisual professional who is responsible on-site for lighting, sound, video, staging or other similar elements of an event function. |
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Term
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Definition
| 1) First class condition. 2) A name brand steak sauce. |
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Term
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Definition
| Designated international pitch to which pianos are tuned. |
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Term
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Definition
| 1) Alcoholics Anonymous. 2) American Airlines. |
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Term
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Definition
| American Automobile Association. |
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Term
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Definition
| American Association of Airport Executives. |
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Term
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Definition
| American Academy of Florists |
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Term
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Definition
| Against All Risks. A term often found in insurance policies and contracts. |
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Term
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Definition
| African-American Travel and Tourism Association |
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Term
| Above the Line Advertising |
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Definition
| Traditional commission-paying media: press, TV, radio, cinema, outdoor; media handled by full-service agencies. |
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Term
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Definition
| Ability of a material to absorb sound energy and reduce sound intensity. |
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Term
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Definition
| Efficiency of a material to absorb sound at a particular frequency (which relates to sound wave length and material thickness). |
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Term
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Definition
| 1) Written summaries of speeches or papers, generally between 200-500 words. See CALL FOR PAPERS. See Also CONFERENCE PAPERS. 2) Laser presentations, graphic designs or patterns that are not representational of concrete objects. 3) A brief statement of content. |
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Term
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Definition
| Usually rolling corkboards used for attaching copies of research papers for authors to discuss with participants. See POSTER SESSION. |
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Term
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Definition
| Any wire conductor, regardless of size or connection, that carries an alternating current. |
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Term
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Definition
| Humming sound heard in an audio system, usually the result of a Ground Loop which is being amplified by the system. |
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Term
| Academic Conference/Seminar |
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Definition
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Term
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Definition
| A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the organization. May also apply in other situations, such as assignments. Sometimes used in a hotel to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default by organization. |
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Term
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Definition
| Directional lighting used to highlight a particular area or object to draw attention to that portion of the field of view. |
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Term
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Definition
| A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance. |
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Term
| Accepted Practices Exchange |
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Definition
| APEX. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry. |
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Term
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Definition
| Removable panel or section of exhibit to permit access to lamps, projectors, mechanisms, etc. |
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Term
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Definition
| 1) Airline lift into and out of a destination. See Also LIFT. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States’ Americans with Disabilities Act (ADA). |
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Term
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Definition
| Generally refers to air-freight shipments. Airfreight forwarders can provide many services generally not available from common carriers. In most cases, these charges are not included in the per-pound rate of the carriers. Services include, but are not limited to, inside pickups & deliveries, special pickups & deliveries (specific time of day), waiting time, etc. |
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Term
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Definition
| A document prepared to record information including time, date, location, parties involved, witnesses, and nature or description of an incident. See INCIDENT REPORT. |
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Term
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Definition
| 1) Any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger. 2) Under the Americans with Disabilities Act (ADA), a step taken to allow a person with a disability to participate in an event or employment. |
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Term
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Definition
| Guest or spouse of an attendee. |
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Term
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Definition
| 1) Form used to keep track of number of rooms sold and/or still available. See TALLY SHEET. 2) Designates equipment, materials and teaching aids used in sound and visual presentations. |
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Term
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Definition
| Official authorization or approval; to provide with credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as conforming with a standard; to recognize a college as maintaining academic standards; to consider or recognize as outstanding; approval given by various trade associations to a travel agency allowing the sale of tickets and other accommodations. |
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Term
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Definition
| 1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed. |
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Term
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Definition
| Film positive or negative from which silk screens are produced. Also, a family of plastics for light transmission and surface protection. |
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Term
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Definition
| Solvent and/or adhesive agent for bonding many plastic materials. |
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Term
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Definition
| Written notice that a room reservation request has been received and is being processed. |
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Term
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Definition
| Association for Convention Marketing Executives. A member of the Convention Industry Council. |
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Term
|
Definition
| Association for Convention Operation Management. A member of the Convention Industry Council. |
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Term
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Definition
| Air conditioned. See A/C. See Also HVAC. |
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Term
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Definition
| Absorptive board or sound barricade that can be placed around or between acoustic sources to provide sound isolation or deadening and reduce acoustic leakage between multiple microphones (e.g. in a recording studio or live musical performance stage set-up). |
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Term
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Definition
| Composition board made into squares and placed upon the ceiling or walls to reduce sound. |
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Term
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Definition
| Specialist in the behavior and control of audio energy within an environment. |
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Term
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Definition
| Study of the performance of sound energy. Also the way in which sound energy performs in a given space. |
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Term
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Definition
| American Car Rental Association. |
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Term
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Definition
| Includes everything; inclusive. |
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Term
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Definition
| The family of clear, color, and translucent thermoplastic resins such as Plexiglas or Lucite. |
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Term
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Definition
| A water-based latex made of acrylic polymer and used for coatings and/or impregnations. |
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Term
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Definition
| An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE. |
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Term
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Definition
| Chefs prepare foods to order and serve them fresh to guests. Also called Performance Stations, or Exhibition Cooking. Popular items for action stations include: pasta, grilled meat or shrimp, carved meats, sushi, crepes, omelets, flaming desserts, Caesar Salad, etc. |
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Term
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Definition
| An electronic device which filters and selectively amplifies frequencies, separating the frequencies into sections or bands, and routing them to outputs designed to drive power amplifiers and in turn, speakers. The frequencies filtered depend on the electrical value of the component parts in the circuits of the device, but not on the source or load impedances connected to the device, except in the case where the crossover is actually a passive crossover designed for insertion in the medium-level signal lines of an audio system rather than in speaker lines. |
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Term
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Definition
| The language being used by the speaker. |
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Term
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Definition
| ACV. Replacement cost of lost or damaged property less depreciation. |
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Term
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Definition
| Also known as gross shipping weight. Determined by (1) weighing a vehicle empty, (2) loading a shipment and returning the vehicle to the scale to obtain the weight, and (3) subtracting the two weights. Can also be obtained by individually weighing each piece of freight. |
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Term
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Definition
| Committee formed to deal with a specific issue to be resolved upon making its final report. |
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Term
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Definition
| Tax applied to an item according to the value of an item. See DUTY. |
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Term
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Definition
| Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. |
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Term
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Definition
| Ready to or disposed to perform in accordance with the Americans with Disabilities Act. |
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Term
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Definition
| An individual or organization listed as covered by a primary insurance agreement. |
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Term
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Definition
| Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of the package. Tour options are purchased at additional cost. |
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Term
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Definition
| Rooms with common walls, which do not have connecting doors. |
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Term
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Definition
| Vertical support that allows shelf bracket to be affixed at any point in the support. |
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Term
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Definition
| A black and white photo transparency. |
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Term
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Definition
| Association of Destination Management Executives. A member of the Convention Industry Council. |
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Term
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Definition
| Admission card confirming a booking and registration to an event. See CONGRESS CARD. |
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Term
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Definition
| Ticket used for admission to an event. |
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Term
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Definition
| A student who is independently employed and usually pursuing education to attain a specific, practical goal. |
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Term
| Adult Staff-to-Child Ratio |
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Definition
| The ratio of adults to children required during a childcare/youth program. Accepted ratios are 3:1 for infants, 4:1 for toddlers, 6:1 for children up to eight years old. |
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Term
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Definition
| Amount of money paid to secure a room, facility or service in advance. |
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Term
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Definition
| An order for goods and/or services ordered before the move-in date for an exhibition. Usually less expensive than a FLOOR ORDER. |
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Term
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Definition
| Fees associated with advance orders, which typically include discounts when paid in advance. |
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Term
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Definition
| Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail, phone, internet or fax. See PRE-REGISTRATION. |
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Term
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Definition
| A TOUR designed around an adventurous activity such as rafting, hiking or ballooning. |
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Term
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Definition
| Information about an event that the organizer pays to have printed or announced in various forms of media (e.g. press, TV, radio, cinema, outdoor). |
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Term
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Definition
| Promotional items which include a firm's name and/or marketing message. |
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Term
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Definition
| A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as conference content, exhibitor matters, contracting policies or other issues. |
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Term
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Definition
| A term indicating that a shipper's agent or representative is not empowered to make definitive decisions or adjustments without approval of the group or individual represented. See WITHOUT RESERVE. |
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Term
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Definition
| Automated External Defibrillator. Device installed in many large public areas (e.g. airports, hotels, convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack. |
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Term
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Definition
| Union of a society, firm or political party with another, but without loss of identity. |
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Term
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Definition
| Group sharing common interest, usually people who are members of an organization. |
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Term
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Definition
| Products fastened to a display. |
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Term
| Affreightment (Contract of) |
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Definition
| An agreement between a shipping line (or similar carrier) and an importer or exporter in which cargo space is reserved on a vessel for a specified time and at a specified price. The importer/exporter is obligated to make payment whether or not the shipment is made. |
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Term
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Definition
| A list, outline or plan of items to be done or considered at an event or during a specific time block. May include time schedule. |
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Term
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Definition
| 1) Broadly, one who acts or has the power to act: more usually, one that acts as the representative of another. Most frequently in travel, a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau/agency that acts on behalf of the seller (speaker) or on behalf of the buyer (customer). |
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Term
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Definition
| An event relating to the production of crops, meat, milk or eggs. |
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Term
|
Definition
| American Hotel and Lodging Association. A member of the Convention Industry Council. |
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Term
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Definition
| Any property carried, or to be carried, in an aircraft, excluding passenger baggage. |
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Term
|
Definition
| A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR WAYBILL. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING. |
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Term
|
Definition
| Expedited airfreight, usually referring to overnight air. |
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Term
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Definition
| Materials shipped via airplane. |
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Term
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Definition
| Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See DIVIDER. See Also MOVABLE WALL, PARTITION. |
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Term
|
Definition
| A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR CONSIGNMENT NOTE. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING. |
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Term
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Definition
| An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes. |
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Term
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Definition
| Hotel located near a major airport; usually does not have a lot of recreational facilities. |
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Term
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Definition
| Smoothest ride for fragile cargo, made possible by two to four air bags located at the rear axle of the trailer, tractor or fifth-wheel. |
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Term
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Definition
| 1) Area between a booth/stand for audience traffic movement. 2) Space between sets of tables, chairs or a booth/stand to allow passage of attendees. See GANGWAY. |
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Term
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Definition
| Carpet installed in aisles. |
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Term
|
Definition
| A sign, usually suspended, indicating aisle numbers or letters. |
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Term
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Definition
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Term
|
Definition
|
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Term
|
Definition
|
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Term
|
Definition
| Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded. An insurance contract which provides All-Risks Insurance is an All-Risks policy. |
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Term
|
Definition
| A list arranged in alphabetical order, such as definitions in a glossary or event attendees. |
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Term
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Definition
| A change made by the client after any part of the production process has begun. Usually billed as an extra charge. |
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Term
|
Definition
| Alternatives to print materials (e.g. Braille, large print, etc.) provided to assist people with disabilities in achieving full participation. |
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Term
| Alternative Dispute Resolution |
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Definition
| Method for resolving disputes without going to court. |
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Term
|
Definition
| A TOUR designed for those people who have previously traveled with a particular tour company. Also Called REUNION TOUR. |
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Term
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Definition
| Served with thinly sliced almonds, sautéed in butter. |
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Term
|
Definition
| Distinctive acoustical characteristic of a room or acoustic space due to the many sound reflections in the space (e.g., rooms that are said to be acoustically “dead” lack ambience). |
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Term
|
Definition
| 1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination. |
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Term
|
Definition
| Complimentary items in sleeping rooms such as writing supplies, bathrobes, fruit baskets, shower caps, shampoo and shoe shine mitt provided by facility for guests. |
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Term
|
Definition
| A meal of fruits and/ or juices, cereal, eggs, meat, bakery goods and hot or cold beverages. |
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Term
|
Definition
| AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. |
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Term
|
Definition
| Stand-up social function with beverage and sufficient food to replace a main meal. |
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Term
|
Definition
| Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets. See PLATED SERVICE. |
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Term
| Americans with Disabilities Act |
|
Definition
| ADA. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. |
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Term
|
Definition
| Alliance of Meeting Management Companies. A member of the Convention Industry Council. |
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Term
|
Definition
| Special lens for projectors used to eliminate distortion in abnormally wide throws. |
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Term
|
Definition
| An International System unit for the amount of electrical current transferred from one component to another. This specification is often important when considering the amplifier loudspeaker interface. See AMPERE. |
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Term
|
Definition
| The standard measurement of current. |
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Term
|
Definition
| Outdoor facility with a flat performance area surrounded by rising rows of seats or a grassy slope allowing the audience to view the performance. The seating area is usually a semi-circular shape or adapted to the surrounding landscape. |
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Term
|
Definition
| Increase in signal quantity of either amplitude or power level. |
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Term
|
Definition
| Amp. 1) Device which increases the voltage and/or power level of signals fed through it. 2) Device enabling sound to be intensified. |
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Term
|
Definition
| Extreme range of a fluctuating quantity, as an alternating current, swing of a pendulum, etc., generally measured from the average or mean to the extreme. Also used to make reference to the overall volume of a signal. |
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Term
|
Definition
| Association Management Software |
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Term
|
Definition
| A method of conveying data electronically in relation to a television, radio or telephone signal by varying its frequency or amplitude. |
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Term
|
Definition
| Lens adapter designed to produce a wide screen image. |
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Term
|
Definition
| An auger-type device used to secure the guy ropes of a tent to the ground, ranging in length from 30-48 inches with a helix of 4-8 inches in diameter. Anchors hold better than stakes do in bare earth and sand. See STAKES. |
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Term
|
Definition
| All event-related support services within a facility that generate revenue. |
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Term
|
Definition
| Event facility that is typically part of a larger hospitality complex. |
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Term
|
Definition
| The art and science of helping adults learn as opposed to pedagogy, which is the science of helping children learn. |
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Term
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Definition
| Knowles Theory. A theory that proposes that for adults to learn, the following must be addressed: adults need to know why they need to learn something; adults need to learn through experience; adults view learning as problem solving; adults only learn when the material is immediately relevant. |
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Term
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Definition
| Baked bacon-wrapped oysters. |
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Term
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Definition
| A technique that creates an illusion of movement when used in rapid sequence. |
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Definition
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Definition
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Term
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Definition
| The process of preserving metal by adding a protective oxide film by an electrolytic process. |
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Term
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Definition
| American National Standards Institute. An organization responsible for fostering the development of and approving technology standards in the United States. www.ansi.org |
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Term
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Definition
| The first positive print of a movie film made from the rough edited negative. |
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Term
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Definition
| Laws that protect individuals or groups from bias and discrimination on the basis of factors such as age, sex, religion, national origin or disability. Anti discrimination laws may be imposed on the local (e.g. city, county), state or federal level. Federal laws prohibit discrimination in any place of public accommodation. Anti-discrimination provisions are sometimes included in contracts to allow a party to the contract to cancel without liability in the event the other party or parties is found guilty of engaging in discriminatory practices. |
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Term
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Definition
| See DESTINATION CONTROL STATEMENT. |
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Term
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Definition
| Italian appetizers that include olives, salami, peppers, marinated vegetable salads, sliced meats, cheeses and other similar foods. |
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Term
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Definition
| A spray that helps reduce static electricity in carpets. |
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Term
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Definition
| A solution applied to plastics to minimize dust accumulation. |
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Term
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Definition
| Legislation designed to promote competition and prevent unfair practices that may lead to monopolies or suppression of competition. |
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Term
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Definition
| Reinforced molded plastic case, normally with foam cut-outs for transporting fragile materials. |
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Term
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Definition
| Audio on Demand. Streaming Audio delivered via a network, available anytime, anywhere. |
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Term
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Definition
| American Plan. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. |
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Term
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Definition
| Actual slide or film frame dimensions. |
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Term
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Definition
| Accepted Practices Exchange. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry. |
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Term
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Definition
| Advance Purchase Excursion Fare (airline). Special fare at a lower rate. |
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Term
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Definition
| 1) Designated wine growing areas governed by the rules and regulations of a country's federal local government body. Rules vary from country to country but are similar in their attempt to stimulate the production of quality wines. Regulations are established by the Appellation d'Origine Contrôlée (AOC) in France, the Denominazione di Origine Controllata (DOC) in Italy, the Denominaçao de Origem Controlada (DOC) in Portugal, the Denominación de Origen (DO) in Spain and the Bureau of Alcohol, Tobacco and Firearms (BATF) in the United States. 2) Synonym for name. |
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Term
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Definition
| Any small, bite-size food served before a meal to whet and excite the palate. Used synonymously with the term Hors d' Oeuvres, though this term more aptly describes finger food, whereas appetizer can also apply to a first course served at table. |
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Term
| Application Service Provider |
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Definition
| ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence, ASPs are a way for organizations to outsource some or almost all aspects of their information technology needs. |
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Term
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Definition
| A feature of many videoconferencing systems that allows two or more people to use the same software program, even if all do not have it on their computer or conferencing system. |
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Term
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Definition
| Any item applied to fabric or other surfaces for the purpose of decor. |
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Term
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Definition
| Airline ticket sales outlet, such as a travel agency, accredited by the International Air Transport Association (IATA). |
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Term
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Definition
| An individual who works in exchange for the learning experience, often unpaid. |
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Term
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Definition
| Part of a stage in front of the main curtain. |
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Term
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Definition
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Term
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Definition
| The process of buying foreign exchange, stocks, bonds, and other commodities in one market and immediately selling them in another market at higher prices. |
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Term
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Definition
| Private dispute resolution process, often referred to as alternate dispute resolution, in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration, the arbitrator's decision may or may not be binding. Several organizations, including the American Arbitration Association and JAMS-Endispute, handle arbitration claims. Courts may require some disputes be submitted to arbitration instead of or prior to the formal trial process. |
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Term
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Definition
| A light source providing high-intensity light utilizing a positive and negative metal rod (instead of a lightbulb) for large screens or long projection distances; also used in follow spotlights; replaced by xenon lamps in the 1980s. |
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Term
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Definition
| A curved display ceiling that spans two points, such as a ceiling or entryway. |
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Term
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Definition
| Menu items where food is stacked for height, such as endive boats filled with salad greens. See VERTICAL CUISINE. |
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Term
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Definition
| A union contract covering companies and unions that bargain on an area-wide basis. |
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Term
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Definition
| Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper that the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show, or basketball court. |
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Term
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Definition
| An inert, colorless, odorless gas that creates a blue-green color inside a laser tube. |
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Term
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Definition
| A term for plywood or lumber with a metal veneer. |
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Term
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Definition
| A learning environment with planned physical set-up and seating arrangements. |
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Term
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Definition
| An itemized list of anticipated dates and times of arrival of group members. |
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Term
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Definition
| A document issued by railroads, airlines and maritime services identifying the shipment is sent to the consignee or their agent and informing consignee/agent of cargo’s arrival. |
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Term
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Definition
| Anticipated dates and times of arrival of group members. |
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Term
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Definition
| Time or approximate time guests plan to arrive at a facility. |
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Term
| Arrival/Departure Pattern |
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Definition
| A description of arrival and departure activities of an event’s attendees. See MAJOR ARRIVAL. See Also MAJOR DEPARTURE, GROUP ARRIVALS/DEPARTURES. This information should be included in the specifications guide for an event. |
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Term
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Definition
| Any materials (drawings, photographs, type) used in preparing camera-ready art. Also known as artwork. |
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Term
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Definition
| Rules adopted by an organization for managing its internal affairs. |
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Term
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Definition
| Based on time and at the direction of the customer. |
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Term
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Definition
| American Society of Association Executives. |
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Term
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Definition
| American Society of Composers, Authors, and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music. |
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Term
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Definition
| American Standard Code for Information Interchange. A code that assigns numbers to alphabetic, numeric and certain other characters. ASCII is the most common format for text files in computers and on the Internet. |
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Term
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Definition
| Stand which holds ashtrays. A receptacle for tobacco ashes; an ashtray; ash can. |
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Term
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Definition
| A dramatic device in which an actor speaks directly to the audience while other individuals onstage supposedly do not hear him or her. |
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Term
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Definition
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Term
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Definition
| Application Service Provider. |
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Term
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Definition
| The ratio of image width to height; pertaining to audiovisual, video and slides. |
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Term
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Definition
| 1) The process of erecting display component parts into a complete exhibit. 2) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets, etc. Consequently, an assembly usually observes certain rules of procedure for its meetings; mostly prescribed in its Articles & By-laws. |
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Term
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Definition
| 1) The process used to evaluate a participant's skill level with respect to a set of materials or requirements. 2) A charge to a supplier(s) from a service entity such as Convention Bureau, Housing Bureau, etc. that is for a specific service such as convention center fees, busing, housing or other that is part of an event customer's agreement. This assessment is normally paid to the service provider directly by the supplier. Compare with REBATE. |
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Term
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Definition
| Something of value that is owned. |
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Term
| Assistant Lead Dispatcher |
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Definition
| The onsite staff member second in command of the transportation system. Assists the lead dispatcher and fills in when the lead dispatcher is not on site. Normally the assistant lead dispatcher is assigned to the command center. |
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Term
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Definition
| An organized group of individuals and/or companies who band together to accomplish a common purpose, usually to provide for the needs of its members. Usually nonprofit. See TRADE ASSOCIATION. |
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Term
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Definition
| 1) A union contract covering companies and unions that bargain on an area-wide basis. 2) A union contract negotiated by a group of employers through an employer's association with the union representing their employees. |
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Term
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Definition
| An exhibit booth/stand at which an association provides information about its purpose and services to members and prospective members. |
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Term
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Definition
| An event initiated by an association. See ASSOCIATION. |
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Term
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Definition
| An individual who works for an association. |
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Term
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Definition
| American Society of Travel Agents. |
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Term
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Definition
| American Society for Training and Development. |
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Term
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Definition
| Any learning event that is delivered after the original live event or where the interaction is delayed over time. Typically this is on-demand and can be to video-on-demand (VoD), audio-on-demand (AoD), correspondence courses, email messages, bulletin boards, etc. |
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Term
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Definition
| Euphemism used by actors, consultants, and others for unemployed or available for work. Those who are unemployed. |
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Term
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Definition
| A phrase indicating that payment on a draft or other negotiable contract is due upon demand. |
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Term
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Definition
| Location of event or exhibit. See ON-SITE. |
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Term
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Definition
| Air Transport Association of America. A member of the Convention Industry Council. |
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Term
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Definition
| An international customs document that permits duty-free and tax-free temporary import of goods for up to one year. It eliminates or reduces VAT charges, customs fees, and bond fees. The initials "ATA" are an acronym of the French and English words "Admission Temporaire/Temporary Admission." ATA Carnets cover commercial samples; professional equipment; and, goods for presentation or use at trade fairs, shows, exhibitions, etc. Items not covered are consumable or disposable goods, which will not be returned home. |
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Term
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Definition
| Condensed, quick reference version of an event's program. See POCKET PROGRAM. |
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Term
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Definition
| Air Traffic Conference of America (a division of the Air Transport Association (ATA). |
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Term
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Definition
| An event that involves sports or athletic equipment. Athletes, guests or attendees may be in competition or demonstration. |
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Term
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Definition
| A term used to describe a lighting effect created by laser light projected through the air, often enhanced with theatrical fog; also known as aerial beams |
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Term
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Definition
| Use of color to create a mood in a room or exhibit. |
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Term
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Definition
| Total number of people at an event. |
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Term
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Definition
| An individual, registered for or participating in an event. Includes delegates, exhibitors, media, speakers, and guests. |
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Term
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Definition
| Direct mail piece sent to current and prospective attendees that promotes the benefits of attending a specific event. |
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Term
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Definition
| Where attendees come from. It is directly related to the spending characteristics of attendees who fall into each of these categories: INTERNATIONAL- Draws a national and international event audience; 15% or more of event delegates reside outside of event host country. NATIONAL-Draws a national event audience; More than 40% of delegates reside outside of a 400 mile (640 km) radius of event city. REGIONAL-60% of delegates reside within a 400 mile (640 km) radius of event city; Delegates may reside in a multi-state area and/or a regionally homogenous international area. STATE/PROVINCE- More than 80% of delegates reside in event state/province (or event-sponsoring state/province when held in state/province other than home state/province; More than 20% of delegates reside outside a 50 mile (80 km) radius of event site; State/provincial audiences are less inclined to use air travel and local auto rental than regional audiences. LOCAL-80% of delegates reside within a 50 mile (80 km) of radius of event site; Local audiences typically do not require overnight accommodations. |
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Term
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Definition
| To reduce. In audio parlance, to reduce the level of an electrical signal as with a volume control. |
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Term
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Definition
| A natural or man-made facility, location, or activity that offers items of specific interest. An attraction can be a natural or scenic wonder (e.g. the Grand Canyon), a man-made theme park (e.g. Disneyland) ,a cultural or historic exhibition (e.g. World's Fair), or a wildlife/ecological park (e.g. zoo or aquarium). |
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Term
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Definition
| The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed. |
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Term
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Definition
| Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract. |
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Term
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Definition
| Foods sprinkled with crumbs and/or cheese and baked until browned |
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Term
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Definition
| Served with natural meat juices or gravy without thickening. |
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Term
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Definition
| With milk (e.g. café au lait). |
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Term
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Definition
| The number of people in an audience. In a controlled situation, this number is most accurately found through ticket sales, turnstile counts, or established seating capacities. In a non-controlled situation, estimates from law enforcement agencies, park and recreation departments, or other organizations involved in crowd control are usually reliable. See COVER. See Also HEAD COUNT. |
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Term
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Definition
| Stage directions from the audience’s perspective. This is the opposite of STAGE LEFT AND RIGHT. See CAMERA LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT. |
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Term
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Definition
| Computer application that enables voting and then collects and displays the results, simplifying decision-making among event participants. |
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Term
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Definition
| Any frequency which humans hear, typically between a lower limit of about 12 hertz and an upper limit of about 20,000 hertz. This range of audio frequencies is also known as the “audio spectrum.” |
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Term
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Definition
| 1) Speaker for listening to the playback of tapes or records. 2) A loudspeaker used for listening to the playback of tapes or records and by musicians to hear themselves or other musicians on stage. 3) Conference call. |
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Term
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Definition
| A conference using only voice transmissions between two or more sites. |
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Term
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Definition
| A/V. Equipment, materials, and teaching aids used in sound and visual presentations, such as television monitors, video, sound equipment, etc. |
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Term
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Definition
| Audio and visual support for events, usually taking the form of film, slides, overhead projection, flip charts, sound equipment and blackboards. |
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Term
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Definition
| A methodical examination and review of records pertaining to an event. For instance, an independent verification of attendance figures submitted by an exhibition’s producers. |
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Term
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Definition
| A tryout performance before producers, directors, casting directors or others for the purpose of obtaining a part in a production or a booking as a speaker. |
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Term
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Definition
| Room for gathering an audience for speeches, concerts etc. Often used to name entire facilities, though properly applied only to the seated portion of the facility in which the audience is assembled. Typically a building named in this way will be an arena or theater class building. |
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Term
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Definition
| A projection lens used for long distances. |
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Term
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Definition
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Term
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Definition
| Seating arrangement where chairs are arranged in rows facing head table, stage or speaker. Variations are semicircular and V-shaped. See THEATER SET-UP. |
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Term
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Definition
| A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization's master account. |
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Term
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Definition
| Traditionally, a table where a speaker autographs books after a speaking engagement. Many speakers currently use the term to mean the table at the back of the room from which they sell their products. |
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Term
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Definition
| Feature on a slide projector which automatically inserts the next slide. |
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Term
| Auxiliary Aids and Services |
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Definition
| 1) Contracted services (e.g. stewards, technicians, interpreters, tour guides, etc.) that provide support for an event. 2) The use of adaptive equipment or assistance to ensure accessibility for people with disabilities. |
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Term
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Definition
| Business that is brought to the facility because of, or in conjunction with, an event. See IN CONJUNCTION WITH. |
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Term
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Definition
| System for providing power, lighting, air conditioning, heating, catering and emergency battery systems. |
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Term
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Definition
| 1) Mathematical average of a series of sleeping room rates. 2) The total sleeping room revenue for a given period's occupied rooms divided by the number of rooms occupied for the same period. In this instance the average is commonly referred to as a hotel's Average Daily Rate (ADR). |
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Term
| Awards Banquet/Celebration |
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Definition
| An event, usually formal, to honor outstanding performance. |
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Term
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Definition
| A monopitch tent structure that is supported by a frame and is often foldable. |
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Term
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Definition
|
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Term
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Definition
| 1) Bed and Breakfast. 2) Brandy and Benedictine. |
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Term
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Definition
| Background, as in background music. |
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Term
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Definition
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Term
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Definition
|
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Term
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Definition
| 1) Small spotlight in a booth/stand, usually 15 watt. 2) Small spotlight in the ceiling of function rooms used to highlight decor, such as centerpieces. |
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Term
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Definition
| Arrangements for care of children during a short absence of the parents. |
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Term
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Definition
| A drape, curtain or fabric panel that provides a soft, colorful background for a speaker. The audience's attention will be zeroed on the speaker with enhanced concentration and retention. |
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Term
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Definition
| 1) A light source that illuminates any transparent or translucent material from behind. 2) A lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification. 3) Lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification. |
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Term
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Definition
| A term used in hotels to refer to areas for staff only, as opposed to the front of the house. |
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Term
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Definition
| Image projected on the back surface of a screen, which is placed between the viewer and the projector. See REAR PROJECTION. |
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Term
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Definition
| A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable, utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility. |
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Term
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Definition
| Drapes, curtain, or fabric panels at the back of a stage, speaker’s table, or exhibit booth/stand. |
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Term
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Definition
| Equipment required by musicians that is needed in order to perform at an engagement. This varies from artist to artist and often must be rented by the event organizer. Generally, it is everything a live band needs, such as amplifiers, apart from the musicians and their instruments. |
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Term
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Definition
| Three-dimensional structure (or box) with lights placed behind a transparent image. |
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Term
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Definition
| Truck which loads from a rear-opening door. |
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Term
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Definition
| The act and process of selling books, tapes, and other products at the back of the room, usually immediately after a speech. |
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Term
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Definition
| Portion of the theater behind the main curtain including stage, dressing rooms, and wings. |
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Term
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Definition
| Travel or conference programs operating on a continuous or chronologically sequential basis so that one group arrives as another group departs or shortly thereafter. |
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Term
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Definition
| The standard exhibit configuration where booths/stands are placed in rows, back to back. |
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Term
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Definition
| Substitute facility that will serve as an as a viable alternative if the original facility become unavailable or inadequate for its intended purpose. |
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Term
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Definition
| 1) The back wall (either hardwall or draped) of a perimeter, booth/stand/exhibit, or inline. 2) Panel arrangement at rear of booth/stand area. |
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Term
|
Definition
| An exhibit that is back to back with another exhibit or against a building wall. See PERIMETER BOOTH/STAND. |
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Term
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Definition
| Identifying sign, tag or emblem worn by event participants. Sometimes called a nametag. |
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Term
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Definition
| Partition to control light, air, sound, or traffic flow. |
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Term
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Definition
| Long French bread; crunchy crust. |
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Term
|
Definition
| Brick ice cream on cake, covered with meringue and browned quickly in the oven. Sometimes served flaming in a waiter parade. |
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Term
|
Definition
| Russian, Greek or Turkish pastry made of flaky dough, honey, butter and chopped nuts. |
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Term
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Definition
| A statement that indicates overall financial status by subtracting expenses from income. |
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Term
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Definition
| Thin gauged wire often used in display work for fastening or tying objects. |
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Term
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Definition
| Formal social gathering for dancing. |
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Term
|
Definition
| Stationary adjustable light found on older model exhibits. |
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Term
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Definition
| A power supply used with arc or discharge lamps to control current through the bulb. |
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Term
|
Definition
| Dessert prepared with bananas, brown sugar, liqueur and served over vanilla ice cream. Often prepared flaming at table side. |
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Term
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Definition
| Portion of the audio frequency spectrum in the same way that green is a portion of the visible frequency spectrum. The audio frequency spectrum covers a range of over 10 octaves. |
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Term
|
Definition
| Set of two filters that attenuate frequencies beyond the frequency limits of a given band of frequencies. The telephone, for example, is a band pass filter that eliminates low frequencies below about 300 hertz and high frequencies above about 5,000 hertz, causing the characteristic telephone sound most people are familiar with. |
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Term
|
Definition
| Thin, flat wire used to hold cartons or crates together. |
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Term
|
Definition
| The amount of information that can be transmitted in an information channel such as a telephone line, ISDN, or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet. |
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Term
|
Definition
| Type of lightweight cloth used for backdrops. |
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Term
|
Definition
| An order drawn for the payment of a specified sum of money through a bank to a particular person or entity. |
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Term
| Bank Guarantee Cash Deposit |
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Definition
| Payable by the exhibitor to the forwarder, Customs agent, or official authorities in place of a temporary import bond to ensure the amount requested is the minimum amount of import duties and taxes that would be paid in case of final import. |
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Term
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Definition
|
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Term
|
Definition
| Pin used for hanging booth/stand ID signs, alternative to S-HOOKS. |
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Term
|
Definition
| Money forwarded to a bank; may be by mail or electronic means. |
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Term
|
Definition
| Movement of funds between banks or from one bank account to another. |
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Term
|
Definition
| A suspended decorative or communicative panel, usually a temporary fabric or paper. Can be used as hanging signs. |
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Term
|
Definition
| An advertisement on a Web site which allows user to “click through” to the advertiser’s Web site. |
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Term
|
Definition
| Formal, often ceremonial, dinner for a select group of people, often in honor of a particular person. |
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Term
|
Definition
| Person in charge of banquet service at food functions. For small functions, also serves as maitre d. For larger functions, may be responsible for a specific area of the dining room. |
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Term
|
Definition
| BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up. |
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Term
|
Definition
| A person in charge of banquet service. |
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Term
|
Definition
| 1) Round table used for meal service; depending on the diameter, can comfortably seat up to 12 persons. A round for 8 is usually 60-inches in diameter and is also called a 5-footer. The 66-inch round is a newer table size and seats 8 to 10. A round for 10is usually 72-inches in diameter and is also called 6-footer. |
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Term
|
Definition
| 1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food, most often a hexagonal or square pattern. 2) Function-room set up and tear down. See HOUSEMAN. |
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Term
|
Definition
| In charge of function room set up, over housemen. |
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Term
|
Definition
| Booth/stand with no services or facilities, meaning that these all have to be hired at an additional cost. |
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Term
|
Definition
| Union recognized by the employer or designated by a government agency to act as the exclusive representative of employees in a bargaining unit. |
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Term
|
Definition
| A group of employees designated by a government agency or accepted by the employer as constituting an appropriate unit for representation by a union. |
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Term
|
Definition
| Movable hinged flap used on stage lights to control light spill. |
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Term
|
Definition
| Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building. |
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Term
|
Definition
| Conditions that create difficulty for competitors to enter the market. For example, monopolies, cartels, copyrights, trademarks, patents, dedicated distribution channels and high initial investment requirements. |
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Term
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Definition
| Trade in which merchandise or service is exchanged directly for other merchandise or service without the use of money. Barter can be an important means of trade with countries using currency that is not readily convertible. |
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Term
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Definition
| 1) Steel floor support piece for upright post. 2) A stand on which something rests or is supported. |
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Term
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Definition
| Currency in which all official business transactions will take place. |
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Term
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Definition
| Empty dinner plate used as a base for several courses and removed prior to the main course. Also called Set Plate. See Also UNDERLINER. Compare With SHOW PLATE. |
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Term
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Definition
| The hourly rate or salary paid for a job performed. It does not include payments of overtime, incentives or other differentials. |
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Term
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Definition
| The fixed amount paid to an employee on a regular basis, not including any gratuities, commissions, benefits or bonuses. |
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Term
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Definition
| BATS. Lengths of pipe from which scenery, curtains, and lights can be hung. |
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Term
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Definition
| Bits a modem can send or receive per second |
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Term
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Definition
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Term
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Definition
| Metal edge of lath or framing that finishes corners or openings and gives plaster finish continuous, smooth corners. |
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Term
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Definition
| A circuit board, which is most often carrying less than 24 volts of electricity. |
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Term
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Definition
| Type of screen with highly reflective surface used for front protection. |
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Term
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Definition
| The size, shape and sharpness of the image of the light as projected on a surface. |
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Term
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Definition
| A derivative of the hollandaise mother sauce. It is prepared by adding a tarragon reduction to hollandaise. Béarnaise must be kept on or near heat or it will separate and break down. Often served on Filet Mignon. |
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Term
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Definition
| 1) A guesthouse, small hotel or private home that offers overnight accommodations and breakfast for paying guests. 2) Sleeping room rate includes breakfast. See CONTINENTAL PLAN (CP). |
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Term
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Definition
| The size, shape and sharpness of the image of the light as projected on a surface. |
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Term
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Definition
| See TRANSIENT OCCUPANCY TAX. |
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Term
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Definition
| Tenderloin coated with liver pate and baked en Croute (flaky crust). |
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Term
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Definition
| Audio signal used for cueing and editing. |
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Term
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Definition
| Small radio receiver that emits a beeping noise when signaled to alert the person carrying it. |
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Term
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Definition
| (ben yay) 1) French doughnut, square shaped, minus the hole, lavishly sprinkled with powdered sugar. 2) Foods dipped in batter and deep-fried. |
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Term
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Definition
| A hotel employee who supervises the work of staff whose primary responsibility is to carry luggage, run errands, etc. at a hotel or club. Not to be confused with Concierge. |
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Term
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Definition
| Expenses for general business purposes not related directly to an event, common referred to as general overhead expenses such as office rent, health insurance, etc. |
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Term
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Definition
| 1) Entitlements made available in accordance with employment, such as a medical insurance policy, vacation, sick leave, etc. 2) Compensation or coverage from an insurance policy. |
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Term
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Definition
| Banquet Event Order. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up. |
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Term
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Definition
| Hotel accommodations with full American-style breakfast included in the rate. See BED AND BREAKFAST. See Also AMERICAN PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. |
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Term
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Definition
| Common video format for presentation graphics, not compatible with VHS format. Commercial beta is used for broadcast quality video. See VHS Format. |
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Term
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Definition
| See SPECIFICATIONS GUIDE. |
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Term
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Definition
| 1) A statement of what one will give or take in return for something else (a price); proposal. 2) Proposal submitted by a convention & visitors bureau and/or hotel(s) to an event organizer that includes defined dates and room blocks. |
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Term
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Definition
| The proposal, usually prepared in response to a request for proposals or sales lead, submitted by a destination or a facility, inviting an organization to hold its event n their venue. See REQUEST FOR PROPOSALS |
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Term
| Bid Manual/Specifications |
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Definition
| Written document issued by an organization which contains requirements and conditions for future events, and solicits proposals for needed services from venues and other service providers. Often also includes primary selection and decision procedures. Same as REQUEST FOR PROPOSAL (RFP). |
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Term
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Definition
| (ben kwee) Well done, as in steak cooked well done. |
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Term
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Definition
| B/L. A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified charge. Usually prepared by the shipper on forms issued by the carrier, it serves as a document of title, a contract of carriage, and a receipt of goods. See AIR WAYBILL. See Also INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING. |
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Term
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Definition
| Notice as to how charges for an event should be handled and to whom invoices should be addressed. |
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Term
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Definition
| Generally refers to airfreight and van line shipments. The billing weight is the number upon which freight charges are based. The billing weight will be the actual weight or the dimensional weight, whichever is greater. |
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Term
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Definition
| Process of fastening pages of books, brochures, magazines together. See PERFECT BINDING. See Also SADDLE STITCH, SIDE-STITCH BINDING. |
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Term
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Definition
| A slang term for biography. |
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Term
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Definition
| A profile, one-sheet or a short document that lists a speakers’ major credits and gives a brief history of his or her career. A biographical sheet is not a job resume or a vital. To remain true to its singular limit, a biographical sheet should be no longer than one page. |
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Term
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Definition
| (bisk) Soup thickened with a vegetable puree; usually a shellfish soup. |
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Term
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Definition
| A unit of measurement that represents one figure or character of data. A bit is the smallest unit of storage in a computer. Bit multiples are called bytes. |
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Term
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Definition
| A set of bits that defines a graphic image. |
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Term
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Definition
| Ultraviolet lighting that when applied causes phosphorescent paints to glow. |
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Term
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Definition
| Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women. May include national dress. In the U.S. and Canada, Black Tie indicates Tuxedo. “Black tie optional” indicates that formal dress is preferred but not required. See FORMAL DRESS. See Also WHITE TIE. |
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Term
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Definition
| Men can wear a tuxedo or dark business suit; for women a long, formal gown or a shorter, elegant dress or suit. |
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Term
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Definition
| A black-and-white photograph of a speaker, sometimes referred to as a B&W. See GLOSSY. |
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Term
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Definition
| Hard, smooth, usually dark surface used for drawing or writing with chalk. See CHALKBOARD. See Also MARKER BOARD. |
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Term
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Definition
| Used particularly in regard to music licensing, a blanket license allows the music user unlimited access to the collectives' licensed repertory, for a contractual period of time, in exchange for a profit participation in the music user's economic growth. See Also ASCAP, BMI, & SESAC. |
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Term
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Definition
| Non-crated freight shipped via van line covered with protective blankets or padding. |
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Term
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Definition
| Stand of tiered planks providing seating space for spectators. Can be permanent or temporary. |
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Term
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Definition
| Ink that extends beyond edges of printed page. Area beyond usable section of blowup or copy block that allows for trimming or wrapping. |
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Term
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Definition
| A level of technology more advanced than cutting edge or state-of-the-art. Bleeding edge equipment should be given extra attention, being careful to test and retest and not make adjustments between the rehearsal and the event. |
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Term
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Definition
| A commission that is paid by a hotel to a third party that reimburses for services and comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer. Such commissions may fall within commercial bribery laws and if involve use of interstate commerce may also be federal law violation. See KICKBACK. |
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Term
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Definition
| Method of using nails or screws to secure tongue and groove flooring into the edge of the board just above the tongue thus concealing the fastener. |
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Term
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Definition
| Thin pancake rolled around a filling of cream cheese and chopped meat or fruit. |
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Term
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Definition
| Vacuum formed transparent plastic wrap. |
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Term
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Definition
| 1) Total number of sleeping rooms reserved for an event. 2) A number of rooms, seats, or space reserved in advance for a group. 3) To assign space. See ROOM BLOCK. |
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Term
|
Definition
| 1) Number of rooms reserved for one group. 2) To assign space. |
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Term
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Definition
| Sleeping rooms, exhibit, event, or other function space reserved for future use by an individual or organization. |
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Term
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Definition
| 1) First stand-up rehearsal during which the director sets up all the action for the scene. 2) The act of reserving or assigning sleeping rooms, exhibit, event, or other function space. |
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Term
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Definition
| Usually refers to painting out portions of photo or negative on screen. |
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Term
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Definition
| General term for device to circulate or remove warm air from restricted areas (i.e., projector housings). |
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Term
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Definition
| Enlargement of photo, art, or typography. |
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Term
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Definition
| State or local laws that regulate the types of businesses that must be closed, or the types of products that may not be sold on Sundays. |
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Term
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Definition
| Term for extreme design, thinking or abstract value. |
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Term
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Definition
| Final proof copy for client's approval before printing. Also referred to as a proof. |
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Term
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Definition
| A mechanical drawing of booth/stand layout, construction and specifications. See FLOOR PLAN. |
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Term
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Definition
| The process for the wireless convergence of cell phones, computers, personal digital assistants (PDA), etc. |
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Term
|
Definition
| Broadcast Music Incorporated. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music. |
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Term
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Definition
| 1) Bad Order. 2) Buyers Option. |
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Term
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Definition
| Body appointed by the governing board or general assembly to manage the affairs of a society, association, etc., on a day-to-day basis. |
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Term
|
Definition
| A meeting of the governing body of an organization. |
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Term
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Definition
| An official body which manages the affairs and administers the funds of an institution or organization. |
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Term
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Definition
| Permit to board a ship, train, plane, or other form of transportation. |
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Term
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Definition
| A room set permanently with a fixed table and suitable seating. |
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Term
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Definition
| Seating arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends. Often confused with HOLLOW SQUARE SET-UP. |
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Term
|
Definition
| Type size used for main text. |
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Term
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Definition
| (boff a la borg in yone) Traditional beef stew with vegetables in burgundy wine sauce. |
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Term
|
Definition
| Darker type distinguished from lighter type faces. |
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Term
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Definition
| A claim of knowledge or belief that an explosive or incendiary bomb has been or will be placed. |
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Term
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Definition
| Molded dessert of ice cream, whipped cream and fruit. |
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Term
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Definition
|
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Term
|
Definition
| A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the goods are removed. |
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Term
|
Definition
| The purchase, for a premium, of a guarantee of protection for a supplier or a customer. In the hospitality industry, certain bonding programs are mandatory. |
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Term
|
Definition
| Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Boneyard. See DUMP. |
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Term
|
Definition
| Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Bone Yard. See DUMP. |
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Term
|
Definition
| A sum given to an individual in addition to the individuals base compensation, generally as a reward for accomplishing a goal. |
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Term
|
Definition
| To reserve flights or accommodations for a passenger or guest. |
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Term
|
Definition
| Collection of abstracts being presented during an event which are made available to event participants for use in selecting which sessions to attend. |
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Term
|
Definition
| 1) An arrangement with a company for use of facilities, goods or services. 2) For a Hotel Event, a future event contracted in writing by an event organizer with a hotel. According to guidelines from the International Association of Convention & Visitor Bureaus, the local CVB should receive a copy of the contract, or a written communication from an authorized agent of the hotel that a contract has been signed. The communication should detail dates, space requirements and estimated room block. The CVB should track estimated attendance and attendee spending for the event. 3) For a Citywide or Convention Center event, according to guidelines from the International Association of Convention & Visitor Bureaus, given the long-time frame often involved in such an event, the booking process generally takes two steps. The first is a “Confirmed Booking” where a future event is confirmed in writing (letter, booking notice), signed by an authorized agent of the event organizer and the convention center (if applicable). The written communication should detail dates, space requirements and estimated room block. The local CVB should track estimated attendance and attendee spending. The second step is a “Contracted Booking” where a future event is contracted in writing by the event organizer with the event facility (e.g., convention center). The local CVB should receive communication of this stage in writing from an authorized agent of the convention center. |
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Term
|
Definition
| Guidelines by which a convention center (or other venue) prioritizes reservations; may correspond to hotel rooms the event will use in the area. |
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Term
|
Definition
| BOP. Payment guaranteed by travel agency for a package reserved within cancellation period. |
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Term
|
Definition
| Adjustable support for positioning microphones or lighting fixtures. |
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Term
|
Definition
| Attachment placed on a standard straight microphone stand which extends the reach of the stand to the side. Often used to place a microphone in front of a singer seated at a piano. |
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Term
|
Definition
| A motorized platform used to lift people to a given height. See SCISSOR LIFT. |
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Term
|
Definition
| One or more standard units of exhibit space. In the US, a standard unit is generally known to be a 10' x 10' space (one standard booth/stand unit, equaling 100 nsf). However, if an exhibitor purchases multiple units side-by-side or back-to-back, the combined space is also still referred to as a BOOTH or a STAND. Specific area assigned by management to exhibitor under contractual agreement. See STAND. |
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Term
|
Definition
| Amount of floor space occupied by exhibitor. Also Called EXHIBITION AREA. |
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Term
|
Definition
| Company which constructs or assembles exhibit booths/stands under contract with the organizing committee. See GENERAL SERVICE CONTRACTOR. |
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Term
|
Definition
| Number assigned by the event's management to designate each exhibitor's space. |
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Term
|
Definition
| When an exhibitor receives a variety of services for one single price (e.g. each booth/stand receives carpet 1-6’ draped table, a 500-watt outlet and 500 lbs of drayage). |
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Term
|
Definition
| An individual assigned to represent the exhibitor in an assigned space. |
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Term
|
Definition
| 1) Identification sign indicating name, city, state and booth/stand number for each exhibitor. 2) Sign behind desk indicating service provided at that point. See FASCIA. |
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Term
|
Definition
| Dimensions of assigned exhibit space. |
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Term
|
Definition
|
|
Term
|
Definition
| The wages above those at the prevailing rate or the union scale which an employer may pay in a tight labor market to hold or attract employees. May also refer to wages at rate below the prevailing or union rate which an employee may accept in order to obtain employment. |
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Term
|
Definition
| Wines from the Bordeaux region in southwest France known for richness and fragrance. Red wines (also known as Clarets) include Médoc, Margaux Saint-Emilion, Pauillac and Pomerol; fine white Bordeaux include Sauternes, Barsac and Graves. A Château is a wine estate in Bordeaux; some of the best are Château Latour, Château Mouton-Rothschild, Château Lafite-Rothschild, and Château Margaux. |
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Term
|
Definition
| Border of lights placed around a sign or other object whose lights can be turned on and off in a sequence that make them appear to chase around the border. |
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Term
|
Definition
| Rows of lights mounted above the acting area. |
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Term
|
Definition
| Chilled soup made of chopped beets, onions, lemon juice or vinegar, salt and pepper, water or soup stock, topped with sour cream. Sometimes cabbage is added. |
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Term
|
Definition
| Wine-flavored mixed seafood stew. |
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Term
|
Definition
| Mix of fresh vegetables, in season. |
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Term
|
Definition
| Light lunch to go, in a box. |
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|
Term
|
Definition
| A nail gun. A pneumatic device which installs fasteners of various types and sizes. |
|
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Term
|
Definition
| A group of expert advisors assembled especially to answer questions of immediate or current interest. |
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Term
|
Definition
| Group sessions in which all participants contribute creative ideas which are not initially judged for merit. |
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Term
|
Definition
| Short interval between sessions at which time coffee, tea and/or other refreshments are served. See COFFEE BREAK. See Also ENERGY BREAK, REFRESHMENT BREAK. |
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Term
|
Definition
| Location at which common carriers separate consolidated freight. |
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Term
|
Definition
| Expenses budgeted for a tour but not used or extended, thus resulting in additional profit to the operator. |
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Term
|
Definition
| Regional distribution center that consolidates and distributes multiple less than truckload (LTL) shipments headed in the same direction. |
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Term
|
Definition
| 1) Time required to dismantle a function area. 2) To itemize estimates, invoices, and the like. |
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|
Term
|
Definition
| The point at which revenues are equal to expenses. |
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Term
|
Definition
| Small function rooms set up for a group within an event as opposed to a plenary or general session. |
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Term
|
Definition
| Small group sessions, panels, workshops or presentations, offered concurrently within the event, formed to focus on specific subjects. The event is apart from the general session, but within the event format, formed to focus on specific subjects. These sessions can be arranged by basic, intermediate or advanced; or divided by interest areas or industry segment. |
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Term
|
Definition
| Level at which quantity discounts are allowed for volumes of freight, number of items printed, etc. |
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Term
|
Definition
| Image or audio distortion, such as losing signal on cell phone. |
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Term
|
Definition
| Device allowing multiple outputs from the same input. Most often used to allow electronic media to take a feed of the program for use in broadcast programming. |
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Term
|
Definition
| 1) Area between booths/stands for audience traffic movement. 2) Space between sets of tables, chairs or booths/stands to allow passage of attendees. See GANGWAY. |
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Term
|
Definition
| Degree of intensity of colors. |
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Term
|
Definition
| Ability to transmit huge volumes of voice and video over a network or the internet, without jumpy images. |
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Term
|
Definition
| A service that transmits a fax to a large number or people, such as an entire association membership or company. |
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|
Term
|
Definition
| BMI. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music. |
|
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Term
|
Definition
| Printed marketing folder describing and promoting the advantages of a particular hotel, event, destination, etc. |
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Term
|
Definition
| A non-asset based transportation provider that sells transportation services for commercial shippers. Brokers commonly use freight forwarders. |
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Term
|
Definition
| Bureau with customer who wants a speaker goes to an agent representing an exclusive speaker, to buy said speaker. Commission is determined by the exclusive agent. |
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Term
|
Definition
| Finish primarily on aluminum or steel achieved by rubbing with wire brush or steel wool to achieve a matte quality. |
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|
Term
| Brussels Tariff Nomenclature |
|
Definition
| An international system of classification for goods that was once widely used for specifying tariffs. It was changed, in name only, to the Customs Cooperation Council Nomenclature (CCCN) in 1976 and was later superceded by the Harmonized System of Tariff Nomenclature. See HARMONIZED SYSTEM OF TARIFF NOMENCLATURE. |
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Term
|
Definition
| Dry, as in wine. Not sweet. |
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|
Term
|
Definition
| A transformer used to convert electrical voltage either up or down (such as 208v to 220v, or 240v to 220v). |
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Term
|
Definition
| A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense. See BUDGET CHART. See Also CASH FLOW CHART, PHASED BUDGET. |
|
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Term
|
Definition
| Estimated total of revenue and expenditure; divided into subject categories projecting cash needed to meet expenses over a specific time frame. See BUDGET. See Also CASH FLOW CHART, PHASED BUDGET. |
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Term
|
Definition
| Financial goal of the event (break even, profit or lose money). |
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Term
|
Definition
| 1) Block of seats on plane located between smoking and nonsmoking sections allowing for variance in the smoking and nonsmoking boundary on international flights. 2) Zone in Canada, 225 miles from the U. S. border, dividing the two tax structures applied to Y class fare. (First class, business class excluded.) |
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Term
|
Definition
| Assortment of foods, offered on a table, self-served. |
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Term
|
Definition
| Regulations set by building management outlining procedures for their property. |
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Term
|
Definition
| System of programming flasher to light lamps in cumulative sequence with time intervals between. |
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Term
|
Definition
| A bulk carrier is a vessel engaged in the carriage of such bulk commodities as petroleum, grain, or ores which are not yet packaged, bundled, bottled, or otherwise packed. |
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Term
|
Definition
| Rate/fare available only to tour organizers or operators who purchase a specified block of seats, passes or tickets at a low, non-commissionable price and then have the responsibility of selling the block, including a commission in their marked up price for the block. |
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Term
|
Definition
| Seats at the front of an airline cabin facing a wall. |
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Term
|
Definition
| Device for holding hinged door closed. |
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Term
|
Definition
| Large, heavy dots or symbols used in written text for emphasis or to separate points used for emphasis. |
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Term
|
Definition
| Technique for finishing raw edge with half round molding, or shaping to half round. |
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Term
|
Definition
| 1) Removing a confirmed passenger from a full flight to make room for a passenger with higher priority. |
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|
Term
|
Definition
| Linen gathered together in loose folds on top of a table to provide a decorative ‘bed’. |
|
|
Term
|
Definition
| An elastic type cord used for hanging drape around columns. |
|
|
Term
|
Definition
| Flags used collectively, or swagged strips of cloth hung as festive decorations from walls or tables. |
|
|
Term
|
Definition
| A booking or sales company that sells the services of multiple speakers. See SPEAKERS BUREAU. |
|
|
Term
|
Definition
| A speaker grants the right to a speakers bureau to list the speaker as available. See LISTING. |
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Term
|
Definition
| Wine from the Burgundy region in eastern France which produces both red and white wines. The white wines, made from Chardonnay grapes, and the red wines, made from Pinot Noir or Gamay grapes, are considered the world’s best examples of these wines. Some of the better known Burgundy wines include those from Beaujolis, Pommard, Beaune, Meursault, Chablis, Pouilly-Fuissé, Chambertin, Corton, Romanée Conti and Echézeaux. |
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Term
|
Definition
| Written copy appearing on photographs. |
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Term
|
Definition
| 1) Vehicle for transporting people. See SHUTTLE. See Also MOTOR COACH. 2) Connector panel which allows passage of signals. 3) To clear trash from an area where food and beverage are being served. |
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Term
|
Definition
| Metal raceway enclosing high-voltage power feeds, suspended from overhead or in the floor, from which high-voltage power over 100 amps must be fed. |
|
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Term
|
Definition
| Designated time locations where motor coaches will pick up and discharge passengers. |
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Term
|
Definition
| Personnel who remove dirty dishes and reset tables in a restaurant or hotel. |
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Term
|
Definition
| Political, elected position within a union. Salary is not paid by service contractor, but by the union itself. See FOREMAN. See Also SHOP STEWARD, UNION STEWARD. |
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Term
|
Definition
| Business suits or jackets with shirts and ties for men and day dresses or suits for women; usually taken to mean office and not recreational wear. Can include informal forms of national dress. |
|
|
Term
|
Definition
| A style of dress that is less formal than the standard office attire of suit and tie or dress. |
|
|
Term
|
Definition
| Area in hotel or event venue offering various office facilities and services. |
|
|
Term
|
Definition
| Services that will allow attendees to keep in touch with their office (phone, fax, message, etc.) |
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|
Term
|
Definition
| Class of airline service between first class and economy class with special amenities for business travelers. |
|
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Term
|
Definition
| A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces, business-to-consumer (B2C) marketplaces or consumer-to-consumer (C2C), depending upon the target audience. |
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Term
|
Definition
| Referring to the number of groups and attendees meeting in a city during a specific time frame. |
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Term
|
Definition
| Like a bus that may carry many passengers, an audio buss is a wire or circuit that may carry more than one audio signal at a time. |
|
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Term
|
Definition
| Cluttered image on the screen. |
|
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Term
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| 1) Servers offer a variety of both hot and cold hors d’oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel. |
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| Joint in carpentry achieved by nailing and gluing square ends of lumber together. |
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| The person or group representative who signs the contract and pays for the speaker. |
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| Two or more people from the same company who jointly evaluate a product or service and either make, or influence, the buying decision. |
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| Method to increase audience participation by dividing all participants in discussion groups each of which reports the group’s findings and opinions during a following plenary session. |
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| See CRESCENT-ROUND SET-UP. |
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| BX is no longer manufactured, but the term is still common in the field. See MC CABLE. |
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| Liquor served and charged for by the full bottle. |
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| Liquor served and charged for by the number of drinks served. |
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| A fixed price per attendee; covers all consumption of food and beverage at a function, within a given time frame; usually includes beverages, snacks or hors d’oeuvres. In some cases, beverages are purchased by the person, while food is ordered by the piece. |
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| Food purchased by the individual piece, usually for a reception. |
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| See ARTICLES AND BY-LAWS. |
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| The amount of memory needed to store one character such as a letter or a number. |
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| Cost and Freight. A pricing term indicating that these costs are included in the quoted price. |
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| Cost and Insurance. A pricing term indicating that these costs are included in the quoted price. |
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| Room adjacent to pool area, with or without sleeping facilities. |
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| Room arrangement with cocktail tables with chairs and a stage. |
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| Small round table, 15- 30 inches in diameter (38-76 centimeters) used for cocktail type parties. Also Called COCKTAIL TABLE. See Also TUXEDO TABLE. |
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| Used for suspending objects and is much stronger than wire. Its thickness ranges from 1/8” to ½”. |
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Definition
| Allows you to connect your computer to a local cable television line and receive data at high speed. Cable modems attach to a coaxial cable line to communicate with a cable modem termination system at the cable television company. |
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Definition
| Rigging point or working line used to lift overhead equipment above an exhibit space or exhibit. |
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Definition
| Computer Assisted Drawing/Computer Assisted Manufacturing. |
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| Computer Aided Design and Drafting. |
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| Certified Association Executive. |
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| Canadian Association of Exposition Managers. |
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| A food service operation in which customers carry their own trays and select food from a display counter or counters. It is similar to a buffet, but food is served by attendants. |
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| 1) Method of securing union employees. 2) Time specified for labor to report (e.g. an 8:00 a.m. call). 3) Minimum amount for which union labor must be paid. See LABOR CALL. |
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| Theater bulletin board with announcements of rehearsals, work calls and other general theater announcements. |
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| Brand of liquor, distinguished from HOUSE BRAND, selected by a customer according to personal preference. Usually a higher quality than house brands. |
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| An invitation to submit topic ideas for the conference program. Document containing detailed instructions for submission of papers for assessment and selection by a review committee; often referred to as “Abstract Forms.” See ABSTRACT. See Also CONFERENCE PAPERS. |
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| Notations on drawings or exhibits of special significance, i.e. finish, edge, color, detail or features. |
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| Metal disc, either eccentric or notched, commonly used to open and close flash switches and other mechanical devices. |
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Definition
| Cue card which displays script to performers on stage in order to prompt lines. See CUE CARD. See Also IDIOT CARD. |
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Definition
| The combination of television cameras, cables, video controls and power supply. |
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| Directions from camera’s perspective, as opposed to STAGE LEFT AND RIGHT. See AUDIENCE LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT. |
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| Materials ready for photographic reproduction. |
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