Shared Flashcard Set

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BUSADM 499
FINAL
35
Business
Undergraduate 2
08/24/2010

Additional Business Flashcards

 


 

Cards

Term
Keys to Success (4)
Definition
Preparation, organization, effort and feedback
Term
JAMM 10 Commandments
Definition
Eye contact
No Fillers
Speed and VOlume
Body Language
Content and Structure
Strong start and finish
relate to an experience
know your audience
listening?- dont repeat
KISS- keep it simple stupid
Term
Hosmer Model
Definition
Moral Standards and Moral Impact
Moral Problem
Economic, legal, ethical
Moral Solution
Term
Economic Theory
Definition
Managers should maximize profits at all times- dont give to charities
Term
Deontological Theory
Definition
Obligation and Duty- do what is right- ignore consequences- okay to tell white lies
Term
Consequentialism
Definition
morally right action will produce a good outcome- focus on the consequences of an action
Term
Utilitarian Theory
Definition
Moral worth of an action is soley base by its overal utility- the greatest good for the greatest number of people
Term
Moral Impact (4)
Definition
Benefits to someone, harms to others
rights exercised, rights denied
Term
Morality
Definition
implicit and explicit norms used to huide their behavior (gut feeling)
*widely accepted, uncontroversial, clear
Term
Ethics
Definition
Conscious and reflective activity of making good decisions and justifying actions- requires analysis
Term
Standard of conduct
Definition
deontology- does not consider consequences of action- actions are inherently good or bad and apply to everyone. IE 10 commandments or golden rule
Term
Character
Definition
personal traits and qualities that define who we are as humans
Term
Virtue
Definition
forms of human excellence overtime
Term
vice
Definition
bad character- lack of excellence
Term
morally commendable traits
Definition
fairness, trustworthiness
Term
strength of character
Definition
individuals adhere to convictinos or moral standards even when cost of doing so are great
Term
integrity
Definition
high moral standards and strength of character
Term
purpose
Definition
the goal of a decision- what you ope to achieve from an ethical decision
Term
Consequences
Definition
result of a decision- determines moral worth of action.. ends justify the means= consequentialism
Term
rationalization
Definition
process of convincing oneself that a decision is fair and defensible, when in fact it merely serves ones own interests or offers an easy way out
Term
3 guides to avoid rationalization
Definition
1.) publicity test- could defend your position in public?
2.) reversibility- would you agree if you were the one receiving negative consequence?
3.) generalizability- can decision be defended with same reasoning in similar cases?
Term
guides to resolving complex cases (6)
Definition
1.) KEY FACTS- accurarcy, bias, completeness?
2.) PROCESS AND INVOLVEMENT- authority, consultation, participation
3.)DOCUMENTED ORGANIZATION-mission statement, backing?
4.) PRIMARY OBLIGATION- fundamental duties must be protected
5.) Effectiveness- grfeater likeliness of success increases as attractiveness of option
6.) WHAT CAN YOU LIVE WITH?- keep you up late at night?
Term
law
Definition
socially enforced stands of minimum moral behavior
Term
problems with law
Definition
ambiguity, changes in law, reactive- (say what not to do)
Term
levels of ethical inquiry (4)
Definition
4.) society- economic affairs- gov't
3.) corporations and policies- focus on companies
2.)stakeholders- employees
1.) personal- each other
Term
stockdale paradox
Definition
deal with inevitable difficulties of life
Term
pyramind of social responsibility
Definition
4- philanthropic0 good corporate citizen
3- ethical- do what is right
2- legal- obey law
1- economical- be profitable
Term
CSR
Definition
form of self regulation
organizations obligations to best serve
embraces responsibility for impact of actions
Term
CSR- Case Promotion
Definition
provide resources to increase awareness and concern for a social issue-
ex.) net jet with pelotonia
Term
CSR- cause-related marketing
Definition
commit to making a contribution or donation of a % of revenue to a specific cause
ex.) donation 15% of price of each item sold
Term
CSR- social marketing
Definition
support the development of a behavior change campaign
ex.) TRUTH
Term
CSR- corporate philanthropy
Definition
a direct contribution to charity or cause in form of cash
ex.) boeing gave 57 billion
Term
CSR_ community volunteering
Definition
support employees to volunteer their time to local community
ex.) ford- habitat for humanity
Term
justificatinos for CSR
Definition
moral obligation
sustainability
stewardship
notion of license
reputation
recruiting top talent
Term
arguments against csr
Definition
lower economic efficiency and profit
imposes unequal costs vs. competitiors
imposes hidden cost passed to shareholders
requires skill businesses may lack
places resonsibility on bsuiness rather than individual
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